List of Articles Open Access Article Abstract Page Full-Text 1 - Human Resource Practices and Organizational Effectiveness with the Mediating Role of Internal Customer Satisfaction nader sheikh al-Islami Open Access Article Abstract Page Full-Text 2 - Providing a Service Compensation System with the Approach of Improving the Employer Brand in Refah Bank Seyyed Kambiz Talebi Ahmadi Mojtaba Tabari Yusof Gholipour Kanani Open Access Article Abstract Page Full-Text 3 - Unraveling the Link between Website Quality and Customer Trust, Satisfaction, and Loyalty: A Meta-analysis Fatemeh Sadat Enjavi Hosseini Ghasem Bakhshandeh Maryam Darvishi Open Access Article Abstract Page Full-Text 4 - Supply Chain Risk Management Analysis based on Resilience Capabilities (Comprehensive Structural Interpretive Modeling Approach) Negin Sadri Mahmoud Modiri Kiamars Fathi Hafshjani Changiz Valmohammadi Open Access Article Abstract Page Full-Text 5 - Corporate life cycle, family firms, and real activities management Rasoul keshtkar GholamReza Rezaei Amin Bagheri Majd Open Access Article Abstract Page Full-Text 6 - Ranking the Components of Smart Network Governance in the Banking System using Analytical Network Process (ANP) Technique Open Access Article Abstract Page Full-Text 7 - Malmquist Productivity Index under Network Structure and Negative Data: An Application to Banking Industry Seyed Ehsan Shojaie Seyed Jafar Sadjadi Reza Tavakkoli Moghaddam Open Access Article Abstract Page Full-Text 8 - An alternative prioritization method in the presence of contextual variables: A case on gas companies Maryeh Nematizadeh Alireza Amirteimoori Sohrab Kordrostami Leila Khoshandam Open Access Article Abstract Page Full-Text 9 - Assessment of Noise Exposure of Workers in Industrial Environments Using the Bowtie and DEA Approach Nazila Adabavazeh Mehrdad Nikbakht Open Access Article Abstract Page Full-Text 10 - Identifying factors affecting the implementation of sustainable development policies with a focus on small wins in Iran Mahmoud Rahmatollahi mehdi mortazavi Hamed Rahmani Open Access Article Abstract Page Full-Text 11 - Identifying Optimal Models Of Financial Wealth And Mathematical Requirements Of Reserves Based On Risks In Iran Seyied Mohammad Ali Masoumi, Qazi Nouri Tabatabai محمد عظیم خدایاری daryoush javid Open Access Article Abstract Page Full-Text 12 - The Impact of E-Satisfaction on E-Loyalty Moderated by Customer Perceived Risk and Skill (Case of Mashhad’s Mellat bank) Seyed Mojtaba Moussavi Neghabi Yousef Ramezani Bahare JabarZade Nouri