تأثیر رهبری اصیل بر قصد ترک خدمت با نقش میانجی نگرش شغلی کارکنان
محورهای موضوعی : صنعتی
حسین عظیمی
1
,
مهشید مصری روستا
2
1 - دانشيار گروه مديريت و حسابداري، دانشکده علوم انساني، دانشگاه زنجان، زنجان، ایران
2 - کارشناسی ارشد مدیریت دولتی گرایش تحول، دانشگاه زنجان، زنجان، ایران
کلید واژه: رهبري اصيل, قصد ترك خدمت, نگرش شغلي,
چکیده مقاله :
امروزه ترک خدمت کارکنان به‌ویژه کارکنان ماهر، به مسئله‌ای مهم برای سازمان‌ها تبدیل شده و هزینه‌های زیادی را تحمیل می‌کند. از این رو یافتن عواملی که بتوانند مانع ترک خدمت کارکنان شوند، از اهمیت ويژه‌ای برخوردار است. در این راستا پژوهش حاضر با هدف تعیین تاثیر رهبری اصیل بر قصد ترک خدمت کارکنان با نقش میانجی نگرش شغلی به اجرا درآمده است. روش تحقیق در پژوهش كاربردي حاضر، توصيفی از نوع پیمایشی بود. جامعه آماری شامل تمامی کارشناسان نمایندگی‌های شرکت سهامی بیمه ایران و بیمه‌های کارآفرین و خدمات بیمه‌ای زنجان صبا در شهر زنجان تشکیل می‌داد. نمونه آماری این پژوهش را 109 نفر از کارشناسان می‌باشند. ابزار گردآوری داده‌ها پرسشنامه (برگرفته از پژوهش (Anthony et al., 2016 بود. پایایی پرسشنامه با ضریب پایایی کرونباخ بالاتر از 7/0 و با پایایی ترکیبی (CR) بالاتر از 6/0 در تمامی متغیرها مورد تایید قرار گرفت. روایی آن نیز با AVE بیش از 4/0 برای تمامی متغیرها تایید گردید. جهت آزمون فرضیات و برازش مدل، از مدل‌یابی معادلات ساختاری و روش حداقل مربعات جزئی با نرم‌افزار PLS3 استفاده شد. طبق نتایج پژوهش، كليه فرضيه‌ها تأييد شد و نشان دادکه رهبري اصيل تأثير منفي و معنی‌داري بر قصد ترك خدمت كاركنان دارد. همچنین نقش ميانجي نگرش شغلي در تأثير منفي رهبري اصيل بر قصد ترك خدمت كاركنان نیز تأييد شد.
Today, employee's turnover, especially skilled employees, has become an important issue for organizations and imposes a lot of costs. Therefore, finding factors that can prevent employee's turnover is of particular importance. In this regard, the present study was carried out with the aim of determining the effect of genuine leadership on the intention to turnover with the mediating role of job attitude. The research method in the current applied research was descriptive survey type. The statistical population consisted of all the experts of Iran Insurance Joint Stock Company and Entrepreneur Insurance and Zanjan Saba Insurance Services in Zanjan city. The statistical sample of this research is 109 experts. The data collection tool was a questionnaire (taken from the research (Anthony et al., 2016). The reliability of the questionnaire was confirmed with Cronbach's reliability coefficient higher than 0.7 and combined reliability (CR) higher than 0.6 in all variables. Its validity was confirmed with AVE more than 0.4 for all variables. In order to test the hypotheses and fit the model, structural equation modeling and partial least squares method with PLS3 software were used. According to the results, all the hypotheses were confirmed and showed that genuine leadership has a negative and significant effect on on employee's turnover intention. Also, the mediating role of job attitude in the negative effect of genuine leadership on the employee's turnover intention was also confirmed.
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