آسیب شناسی و تعیین علل و موانع نهادینه سازی نظامهای مدیریتی مستقر در شرکت پالایش نفت تبریز
محورهای موضوعی : مدیریت بازرگانیمجید باقرزاده 1 , غفار تاری 2 , مسعود صفرزاده 3
1 - عضو هیأت علمی گروه مدیریت،واحد تبریز،دانشگاه آزاد اسلامی، تبریز ،ایران
2 - عضو هیأت علمی گروه مدیریت، واحد مرند، دانشگاه آزاد اسلامی، مرند، ایران
3 - کارشناس ارشد مدیریت اجرایی
کلید واژه: آسیب شناسی, نهادینه سازی, نظام های مدیریتی, موانع انسانی, موانع سازمانی,
چکیده مقاله :
هدف این مقاله آسیب شناسی و تعیین موانع نهادینه سازی نظامهای مدیریتی، پس از استقرار آنها در سازمان ها می باشد. جامعه آماری این تحقیق شرکت پالایش نفت تبریز می باشد که نمونه ای مشتمل بر 94 نفر به روش تصادفی ساده انتخاب گردیده است. موانع نهادینه سازی به دو گروه موانع انسانی و موانع سازمانی تقسیم شده و مورد بررسی قرار گرفته اند. نتایج تحقیق نشان می دهد که اهمیت و تأثیر موانع انسانی در مقایسه با موانع سازمانی بیشتر است. همچنین در مجموعه موانع انسانی، عامل عدم جاری سازی بند رضایتمندی کارکنان در خط مشی نظامهای مدیریتی بعنوان مهمترین مانع شناخته شد.
The aim of this paper is the pathology and determining the constraints of stabilizing the management systems after implementing them in the organizations. The survey population is Tabriz Oil Refining Firm, from which 94 people have been selected randomly as the samples. The stabilizing constraints have been divided to human and organizational constraints. The results show that the human constraints have more effects and are more important in comparison with organizational constraints. Also, in human constraints group the factor of non-observation of incorporating employee's satisfaction in management systems' policy have been determined as the most important constraint.
Abbasi Nasab, I. (2006). Investigating the Motivation Background of the Staff of Tabriz Oil Refinery. Master's Thesis, Tabriz: Azad University, (In Persian).
Abdolhamid Zadeh, B., Hashemi, V., & Rashtchian, D. (2005). Problems and Challenges for the Establishment of HSE Safety and Management System in Iran's Refinery and Petrochemical Complexes with High Life. The 10th National Congress of Chemical Engineering of Iran, (In Persian).Babaee, S. (2003). Evaluation and Measurement of the Functioning of the Occupational Safety and Health System. Master's Thesis. Tabriz: Islamic Azad University, (In Persian).
Daneshvar, M. (2002). Evaluation of the Effects and Results of the Establishment of a Quality Management System (ISO 9000 Standard) on Production at Shahid Rajaee Power Plant. Ministry of Energy Management, (In Persian).
Emadi T. (2003). Determining the Effect of Establishment of Quality Assurance System in the Areas of Planning, Development. Master's Thesis, Isfahan: Planning and Research of Isfahan Regional Electricity Company, (In Persian).
Florekova1, Lubica (1996), "TQM - process of continuous improvement of production/services", Acta Montanistica Slovaca, 3, 187-190.
Haji Sharif, M. (1997). Implementation Structure and Establishment of Comprehensive Quality Management System. Ramin Publishing Cultural Institute, (In Persian).
Javadi, A. R. (2000). Reasons for Failure to Implement ISO9000 Standard in Some Companies. Tadbir Magazine, 103, 77-79, (In Persian).
Jolodari Mamaghani, B. (2005). Guide for Establishment and Audit of Quality Management System. Tehran: Azadeh Publication, (In Persian).
Jovasevic-Stojanovic, M., & Stojanovic, B. (2009), "Performance Indicators for Momitoring Safety Management Systems IN Chemical Industry", Chemical Industry & Chemical Engineering Quarterly, 15 (1), 5−8.
Kaji, Gh.R. (2002). Factors Affecting on the Adoption of Establishment of Quality Assurance System at Isfahan Dam and Power Plant. Tehran: Research Institute of Power Management, (In Persian).
Kasiv, J., Woodside, J., & Mitchell, Ph. (1998). ISO 14000 Comprehensive Guide, Environmental Management System Standard. Translated by: A. H., Shariatzadeh, Mashhad: Gol Aftab Publishing, (In Persian).
Martin, F.D., Garcia, M.L., & Castro, E.P. (2008), "Interest groups and environmental pressure", Cuadernos de Gestion, 8(2), pp. 81-96.
Matouq, M., Kloub, N., & Inoue, K. (2007), "The Role of Quality Control and Everyone’s Participation in Japan to Prevent Pollution During Last Five Decades", American Journal of Applied Sciences, 4 (1), 14-18.
Mehraban, R. (1998). Isco QS in the Framework of Total Quality Management. Tehran: Peykan Publishing, (In Persian).
Mistry, V., & Usherwood, R.C. (2000), "Total Quality Management, British Standard accreditation, Investors In People and academic libraries", Information Research, 1(3).
Mosakhani, M. (1993). Analysis of the Causes and Barriers Affecting on the Achievement of a Comprehensive Quality Assurance System in the Companies Affiliated to the Organization for the Promotion and Modernization of Industries of Iran and Providing Methods for its Improvement and Comprehension. Master's Thesis, Tehran: Tarbiat Modares University, (In Persian).
Namazi, M., & Sadeghi Fard, N. (2000). Introduction to OHSAS 18001 Occupational Health and Safety Management System Requirements and Guide to Establishing an OH & S System in the Organization. Tehran, Qualitative Reference Consultants, (In Persian).
Pour Samimi, J. (2000). A Study on Access to the Goals of ISO 9000 in Licensed Companies in Iran, (In Persian).
Rasoulian, M. (2007). Barriers to Establishing a Quality Management System (ISO 9000 Standard) in an Iranian company, (In Persian).
Rostami, Kh. (2000). Feasibility Study of Application of ISO 14000 Standards in Sugar Factories of Sugar Development Company. Master's Thesis, Tehran: Iran University of Science and Technology, (In Persian).
Sadeh, F. (2007). Obstacles to Implementation of TPM in Iran. Fourth International Conference on Maintenance and Maintenance of Iran, (In Persian).
Shadfar, A. R. (2001). Occupational Safety and Health Management Systems. Tehran: Rozaneh Kar Publications, (In Persian).
Valmohammadi, Ch., Najmi, M., & Neuralsnat, R. (2004). Comparative the Comparison of ISO 9000: 2000 Standards with TQM Approaches and Providing Appropriate Strategies for Iranian Industries. Modarrese Olome Ensani Quarterly, (In Persian).
Yukson, M. (2000). Environmental Management. Translated by: M. Asadian, Tehran: Ysawi Publishing, (In Persian).
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Abbasi Nasab, I. (2006). Investigating the Motivation Background of the Staff of Tabriz Oil Refinery. Master's Thesis, Tabriz: Azad University, (In Persian).
Abdolhamid Zadeh, B., Hashemi, V., & Rashtchian, D. (2005). Problems and Challenges for the Establishment of HSE Safety and Management System in Iran's Refinery and Petrochemical Complexes with High Life. The 10th National Congress of Chemical Engineering of Iran, (In Persian).Babaee, S. (2003). Evaluation and Measurement of the Functioning of the Occupational Safety and Health System. Master's Thesis. Tabriz: Islamic Azad University, (In Persian).
Daneshvar, M. (2002). Evaluation of the Effects and Results of the Establishment of a Quality Management System (ISO 9000 Standard) on Production at Shahid Rajaee Power Plant. Ministry of Energy Management, (In Persian).
Emadi T. (2003). Determining the Effect of Establishment of Quality Assurance System in the Areas of Planning, Development. Master's Thesis, Isfahan: Planning and Research of Isfahan Regional Electricity Company, (In Persian).
Florekova1, Lubica (1996), "TQM - process of continuous improvement of production/services", Acta Montanistica Slovaca, 3, 187-190.
Haji Sharif, M. (1997). Implementation Structure and Establishment of Comprehensive Quality Management System. Ramin Publishing Cultural Institute, (In Persian).
Javadi, A. R. (2000). Reasons for Failure to Implement ISO9000 Standard in Some Companies. Tadbir Magazine, 103, 77-79, (In Persian).
Jolodari Mamaghani, B. (2005). Guide for Establishment and Audit of Quality Management System. Tehran: Azadeh Publication, (In Persian).
Jovasevic-Stojanovic, M., & Stojanovic, B. (2009), "Performance Indicators for Momitoring Safety Management Systems IN Chemical Industry", Chemical Industry & Chemical Engineering Quarterly, 15 (1), 5−8.
Kaji, Gh.R. (2002). Factors Affecting on the Adoption of Establishment of Quality Assurance System at Isfahan Dam and Power Plant. Tehran: Research Institute of Power Management, (In Persian).
Kasiv, J., Woodside, J., & Mitchell, Ph. (1998). ISO 14000 Comprehensive Guide, Environmental Management System Standard. Translated by: A. H., Shariatzadeh, Mashhad: Gol Aftab Publishing, (In Persian).
Martin, F.D., Garcia, M.L., & Castro, E.P. (2008), "Interest groups and environmental pressure", Cuadernos de Gestion, 8(2), pp. 81-96.
Matouq, M., Kloub, N., & Inoue, K. (2007), "The Role of Quality Control and Everyone’s Participation in Japan to Prevent Pollution During Last Five Decades", American Journal of Applied Sciences, 4 (1), 14-18.
Mehraban, R. (1998). Isco QS in the Framework of Total Quality Management. Tehran: Peykan Publishing, (In Persian).
Mistry, V., & Usherwood, R.C. (2000), "Total Quality Management, British Standard accreditation, Investors In People and academic libraries", Information Research, 1(3).
Mosakhani, M. (1993). Analysis of the Causes and Barriers Affecting on the Achievement of a Comprehensive Quality Assurance System in the Companies Affiliated to the Organization for the Promotion and Modernization of Industries of Iran and Providing Methods for its Improvement and Comprehension. Master's Thesis, Tehran: Tarbiat Modares University, (In Persian).
Namazi, M., & Sadeghi Fard, N. (2000). Introduction to OHSAS 18001 Occupational Health and Safety Management System Requirements and Guide to Establishing an OH & S System in the Organization. Tehran, Qualitative Reference Consultants, (In Persian).
Pour Samimi, J. (2000). A Study on Access to the Goals of ISO 9000 in Licensed Companies in Iran, (In Persian).
Rasoulian, M. (2007). Barriers to Establishing a Quality Management System (ISO 9000 Standard) in an Iranian company, (In Persian).
Rostami, Kh. (2000). Feasibility Study of Application of ISO 14000 Standards in Sugar Factories of Sugar Development Company. Master's Thesis, Tehran: Iran University of Science and Technology, (In Persian).
Sadeh, F. (2007). Obstacles to Implementation of TPM in Iran. Fourth International Conference on Maintenance and Maintenance of Iran, (In Persian).
Shadfar, A. R. (2001). Occupational Safety and Health Management Systems. Tehran: Rozaneh Kar Publications, (In Persian).
Valmohammadi, Ch., Najmi, M., & Neuralsnat, R. (2004). Comparative the Comparison of ISO 9000: 2000 Standards with TQM Approaches and Providing Appropriate Strategies for Iranian Industries. Modarrese Olome Ensani Quarterly, (In Persian).
Yukson, M. (2000). Environmental Management. Translated by: M. Asadian, Tehran: Ysawi Publishing, (In Persian).