بررسی عوامل تسهیل‌کننده نظام پیشنهادات در شبکه بهداشت و درمان فیروزآباد
محورهای موضوعی : -مدارک پزشکی
1 - کارشناس امور بیمارستانی
2 - استادیار گروه مدیریت خدمات بهداشتی درمانی دانشگاه آزاد شیراز
کلید واژه: شبکه بهداشت و درمان فیروزآباد, نظام پیشنهادات, مدیریت مشارکتی,
چکیده مقاله :
مقدمه: مشارکت فعال کارکنان درانجام امور یکی از عوامل موفقیت سازمان‌ها است و به نظر می‌رسد نظام پیشنهادات به عنوان یکی از روش‌های سبک مدیریت مشارکتی مهم‌ترین راهکار جلب مشارکت کارکنان می‌باشد که علاوه بر جلب همکاری در افزایش انگیزه آنان نیز موثر است. هدف این پژوهش تعیین عوامل تسهیل‌کننده استقرار نظام پیشنهادات در شبکه بهداشت و درمان فیروزآباد است. روش پژوهش: پژوهش حاضر توصیفی همبستگی و از لحاظ زمانی یک پژوهش مقطعی می‌باشد .جامعه آماری این پژوهش را کلیه مدیران عالی، میانی و سرپرستان شبکه بهداشت و درمان فیروزآباد تشکیل می‌دهد و نمونه آماری برابر با جامعه آماری به تعداد 50 نفر است. ابزار گردآوری داده‌ها پرسشنامه محقق ساخته شامل 13 سوال است که اعتبار آن به روش اعتبار محتوا و پایایی آن با ضریب آلفای کرونباخ (80/.) تایید گردید. برای آزمون فرضیه‌های پژوهش از روش‌های آماری توصیفی، تحلیل همبستگی و تحلیل رگرسیون در نرم‌افزار آماری SPSS استفاده گردیده است. یافته‌ها: در این پژوهش مشخص شد که آموزش کارکنان سازمان، اطلاع‌رسانی و ارائه بازخورد در موفقیت نظام پیشنهادها موثر بوده و استقرار آن را با سهولت بیشتری میسر خواهد کرد. نتیجه‌گیری: براساس نتایج پژوهش استقرار نظام پیشنهادات راهکار موثر جهت مشارکت فعال کارکنان در امور سازمان است که با اطلاع‌رسانی مناسب، آموزش کارکنان و بازخورد دادن به نظرات و ایده‌های آنها می‌توان به این هدف دست یافت.
Introduction: Suggestions system as a participatory management approach is one of the success factors, and it seems the system offers as a method of participatory management style is the most important way to engage employees, In addition to cooperation is also effective in increasing their motivation. The aim of this study was to determine factors facilitating the establishment of the suggestions are Firoozabad Health Network. Methods: Descriptive co relational study and the duration is a cross-sectional study. The study population included all senior managers, middle and supervisors constitute Firozabad Health Network and the sample was equal to population of 50 people. Data collection tool was a questionnaire consisted of 13 questions the validity of the content validity and reliability by Cronbach's alpha coefficient (80%) were confirmed. To test the hypotheses of descriptive statistics, correlation analysis and regression analysis were used SPSS software. Results: In this study it was found that staff training, information dissemination and provide feedback on the success of the proposal and will deploy it more easily possible. Conclusion: These results support the establishment of a proper strategy to offer active participation in the affairs of the organization's employees with appropriate information, training and feedback to comments and ideas they can to achieve this goal.
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2- Locke EA, Schweiger DM, Latham GP. Participation in decision making: When should it be used? Organizational dynamics, 1987; 14(3): p 65-79.
3- Razavi Z, Saeedi Z. Evaluation and developement of suggestion system. Tadbir magazine; 2005: 172. [Persian]
4- Wallace, Johnson PD, Mathe K, Paul J. Structural and psychological empowerment climates, performance, and the moderating role of shared felt accountability: a managerial perspective. Journal of Applied Psychology, 2011; 96(4): 840.
5- Abaszadegan S. The basic principles in organization and leadership. Tehran: Corporation Press, Inc; 2007.[Persian]
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7- Larson JS. Employee participation in federal management. Public Personnel Management, 1989; 18(4): 404-414.
8- Alipourain Z. The role of participatory management by suggestoin system to increase job satisfaction of Al-Zahra university professors, in Fourth National Conference of the suggestion systems; 2003: tehran. [Persian]
9- Rapp C, Eklund J. Sustainable development of a suggestion system: Factors influencing improvement activities in a confectionary company. Human Factors and Ergonomics in Manufacturing & Service Industries, 2007; 17(1): 79-94.
10- Rahnavard F. Employees suggestion program assessment in Iranian governmental sector. Management Knowledge, 2001; 51: 35-42. [Persian]
11- Liu C, Nauta MM, Li C, Fan J. Comparisons of organizational constraints and their relations to strains in China and the United States. Journal of occupational health psychology, 2010; 15(4): 452.
12- Kotter John P. Leading change. Harvard Business Press; 1996.
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15- Singh LP, Bhardwaj A, Sachdeva A. Quality management practices vs. performance of SMEs: An empirical study of Indian industries. in Technology Management for the Global Future 2006; PICMET 2006.
16- Asefzadeh S, Alijanzadeh M, Shirali MH, Danesfahani Z. Factors affecting implementation of the recommendation system in Qazvin University of Medical Sciences; 2013. [Persian]
17- Gagné M. A model of knowledge‐sharing motivation. Human Resource Management, 2009; 48(4): 571-589.
18- Sundgren M, Dimenäs E, Gustafsson JE, Selart M. Drivers of organizational creativity: a path model of creative climate in pharmaceutical R&D. R&D Management, 2005; 35(4): 359-374.
19- skinner B. About Behaviorism. Newyork: mc Grow hill; 1994.
20- Rahnavard F. Participatory management, 2ed Edition.Tehran: State Management Training Center Press; 2010. [Persian]
21- Marksberry P, Church J, Schmidt M, The Employee Suggestion System: A New Approach Using Latent Semantic Analysis. Human Factors and Ergonomics in Manufacturing & Service Industries, 2014; 24(1): 29-39.
22- Bernardes A, Cummings G, Gabriel CS, Martinez Évora Y D, Gomes Maziero V, Coleman‐Miller G. Implementationof a participatory management model: analysis from a political perspective. Journal of nursing Management; 2014.
23- Isosaari U. Power in health care organizations: contemplations from the first-line management perspective. Journal of health organization and management, 2011; 25(4): 385-399.
24- Cadorin L, Suter N, Dante A, Williamson SN, Devetti A, Palese A. Self-directed learning competence assessment within different healthcare professionals and amongst students in Italy. Nurse education in practice, 2012; 12(3): 153-158.
25- Kamani MH , Morshedi S. IFQM: The basis for evaluation Suggestion system. Management of organization culture J, 2012; 10(2): 59-84. [Persian]
26- Dargahi H, Amiri F, Akbari M, Dehghan R. Study Of Organizational Preparedness For Establishment Of Employees Suggestion Plan In Tehran University Of Medical Sciences. Payavarde salamat J, 2013; 7(4): 286-278. [Persian]
_||_1- Toosi MA. Management and employee involvement. Tehran: State Management Training Center Press, Inc; 2007. [Persian]
2- Locke EA, Schweiger DM, Latham GP. Participation in decision making: When should it be used? Organizational dynamics, 1987; 14(3): p 65-79.
3- Razavi Z, Saeedi Z. Evaluation and developement of suggestion system. Tadbir magazine; 2005: 172. [Persian]
4- Wallace, Johnson PD, Mathe K, Paul J. Structural and psychological empowerment climates, performance, and the moderating role of shared felt accountability: a managerial perspective. Journal of Applied Psychology, 2011; 96(4): 840.
5- Abaszadegan S. The basic principles in organization and leadership. Tehran: Corporation Press, Inc; 2007.[Persian]
6- Rezaeemanesh B, Ahangaran J. Key Success Factors of Suggestions System in Public Organizations of Iran: (Industrial & Non-Industrial Organizations, Industrial Management Studies, 2014; 11(31): 150-127. [Persian]
7- Larson JS. Employee participation in federal management. Public Personnel Management, 1989; 18(4): 404-414.
8- Alipourain Z. The role of participatory management by suggestoin system to increase job satisfaction of Al-Zahra university professors, in Fourth National Conference of the suggestion systems; 2003: tehran. [Persian]
9- Rapp C, Eklund J. Sustainable development of a suggestion system: Factors influencing improvement activities in a confectionary company. Human Factors and Ergonomics in Manufacturing & Service Industries, 2007; 17(1): 79-94.
10- Rahnavard F. Employees suggestion program assessment in Iranian governmental sector. Management Knowledge, 2001; 51: 35-42. [Persian]
11- Liu C, Nauta MM, Li C, Fan J. Comparisons of organizational constraints and their relations to strains in China and the United States. Journal of occupational health psychology, 2010; 15(4): 452.
12- Kotter John P. Leading change. Harvard Business Press; 1996.
13- Ebily K, Movafaghi H.Window into modern management concepts. Shiveh publication.Tehran; 1386. [Persian]
14- Hadi M, Sajjadi H, Baratpour S, Toghiani A. Performance evaluation of the suggestion system. Med Arh, 2013; 67(2): 131-133. [Persian]
15- Singh LP, Bhardwaj A, Sachdeva A. Quality management practices vs. performance of SMEs: An empirical study of Indian industries. in Technology Management for the Global Future 2006; PICMET 2006.
16- Asefzadeh S, Alijanzadeh M, Shirali MH, Danesfahani Z. Factors affecting implementation of the recommendation system in Qazvin University of Medical Sciences; 2013. [Persian]
17- Gagné M. A model of knowledge‐sharing motivation. Human Resource Management, 2009; 48(4): 571-589.
18- Sundgren M, Dimenäs E, Gustafsson JE, Selart M. Drivers of organizational creativity: a path model of creative climate in pharmaceutical R&D. R&D Management, 2005; 35(4): 359-374.
19- skinner B. About Behaviorism. Newyork: mc Grow hill; 1994.
20- Rahnavard F. Participatory management, 2ed Edition.Tehran: State Management Training Center Press; 2010. [Persian]
21- Marksberry P, Church J, Schmidt M, The Employee Suggestion System: A New Approach Using Latent Semantic Analysis. Human Factors and Ergonomics in Manufacturing & Service Industries, 2014; 24(1): 29-39.
22- Bernardes A, Cummings G, Gabriel CS, Martinez Évora Y D, Gomes Maziero V, Coleman‐Miller G. Implementationof a participatory management model: analysis from a political perspective. Journal of nursing Management; 2014.
23- Isosaari U. Power in health care organizations: contemplations from the first-line management perspective. Journal of health organization and management, 2011; 25(4): 385-399.
24- Cadorin L, Suter N, Dante A, Williamson SN, Devetti A, Palese A. Self-directed learning competence assessment within different healthcare professionals and amongst students in Italy. Nurse education in practice, 2012; 12(3): 153-158.
25- Kamani MH , Morshedi S. IFQM: The basis for evaluation Suggestion system. Management of organization culture J, 2012; 10(2): 59-84. [Persian]
26- Dargahi H, Amiri F, Akbari M, Dehghan R. Study Of Organizational Preparedness For Establishment Of Employees Suggestion Plan In Tehran University Of Medical Sciences. Payavarde salamat J, 2013; 7(4): 286-278. [Persian]