نگاهی به نقش عوامل موثر بر مدل استقرار مدیریت دانش در دانشگاه فرهنگیان استان خوزستان
محورهای موضوعی : مدیریت دولتیفیروزه میاحی 1 , عبدالمهدی معرف زاده 2 , محمد حسین پور 3
1 - دانشجوی دکتری، گروه مدیریت آموزشی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران
2 - استادیار، گروه مدیریت آموزشی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران
3 - دانشیار، گروه مدیریت آموزشی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران.
کلید واژه: مدیریت دانش, دانشگاه فرهنگیان, استان خوزستان,
چکیده مقاله :
مدیریت دانش ارتقاي یک رویکرد جامع براي شناسایی، تسخیر، بازیافتن، تسهیم و ارزشیابی یک سرمایه اطلاعاتی سازمان است و بر ابعاد مختلف سازمان تاثیر می‌گذارد. سازمان‌ها مجبورند استراتژی های مدیریت دانش را متناسب با محیط سازمان خود طراحی کنند. هدف پژوهش حاضر، دستیابی به الگوی استقرار مدیریت دانش در دانشگاه فرهنگیان استان خوزستان است. این پژوهش جزء پژوهش های آمیخته اکتشافی (کیفی و کمی) میباشد. در بخش کیفی از تکنیک دلفی و 12 خبره برای تعیین مولفه و شاخص‌های تحقیق استفاده شد؛ سپس با استفاده از نرم افزار میک مک و روش ساختاری- تفسیری (ISM) سطحبندی عوامل انجام شد. در بخش کمی روش نمونه‌گیری از نوع تصادفی خوشه‌ای ، 217 نفر از کارکنان دانشگاه فرهنگیان انتخاب و با نرم‌افزار اسمارت پی ال اس تحلیل صورت گرفت. برای اعتبار هر دو روش از روش صوری و پایایی نیز با آزمون آلفای کرونباخ استفاده شد. یافته ها نشان داد تکنیک ساختاری- تفسیری نشان داد که عامل بهره‌برداری از سیستم دوسوتوانی یادگیرنده در بالاترین سطح یعنی سطح اول قرار دارد و عملکرد مستمر و کشف پایه دانشی در پایین ترین سطح قرار دارد. نتایج نشان داد که بین مولفهها و الگوی استقرار مدیریت دانش دانشگاه فرهنگیان در استان خوزستان رابطه معناداری وجود دارد.
Knowledge management is the promotion of a comprehensive approach to identify, capture, recover, share and evaluate an organization's information capital and affects various aspects of the organization. Organizations have to design knowledge management strategies according to their organization's environment. The aim of the current research is to achieve the establishment model of knowledge management in Farhangian University of Khuzestan province. This research is one of mixed exploratory research (qualitative and quantitative). In the qualitative part, the Delphi technique and 12 experts were used to determine the components and indicators of the research; Then, the leveling of the factors was done by using Mic Mac software and structural-interpretive method (ISM). In the quantitative part of cluster random sampling method, 217 employees of Farhangian University were selected and analyzed with SmartPLS software. For the validity of both methods, the formal and reliability method was also used with Cronbach's alpha test. The findings showed that the structural-interpretive technique showed that the factor of exploiting the two-column system of the learner is at the highest level, i.e. the first level, and the continuous performance and discovery of the knowledge base is at the lowest level. The results showed that there is a significant relationship between the components and the establishment pattern of knowledge management of Farhangian University in Khuzestan province
Agostini, L., Nosella, A., Sarala, R., Spender, J. C., & Wegner, D. (2020). Tracing the evolution of the literature on knowledge management in inter-organizational contexts: a bibliometric analysis. Journal of Knowledge Management
Aloini, D., Lazzarotti, V., Pellegrini, L., & Zerbino, P. (2019). Inside-out: the forgotten side of ICT-enabled open innovation. Measuring business excellence.
Barros, M. V., Ferreira, M. B., do Prado, G. F., Piekarski, C. M., & Picinin, C. T. (2020). The interaction between knowledge management and technology transfer: a current literature review between 2013 and 2018. The Journal of Technology Transfer, pp. 1-22.
Bernsteiner, R., Strasser, J., Ploder, C., Schlögl, S., & Dilger, T. (2019, July). Knowledge Governance Helps Minimizing the Risks of External Knowledge Transfer. In International Conference on Knowledge Management in Organizations (pp. 379-391). Springer, Cham.
Bican, P. M., Guderian, C. C., & Ringbeck, A. (2017). Managing knowledge in open innovation processes: an intellectual property perspective. Journal of Knowledge Management.
Brown, P., Bocken, N., & Balkenende, R. (2020). How do companies collaborate for circular oriented innovation?. Sustainability, Vol. 12, No. 4, p. 1648.
Bhatti, W. Z. Zaheer, A. Rehman, K. (2017). The effect of knowledge management practices on organizational performance: a conceptual study. African journal of business management, Vol. 5, No. 7, PP. 2847-2853.
Cammarano, A., Michelino, F., & Caputo, M. (2019). Open innovation practices for knowledge acquisition and their effects on innovation output. Technology Analysis & Strategic Management, pp. 1-17.
Chaurasia, S. S., Kaul, N., Yadav, B., & Shukla, D. (2020). Open innovation for sustainability through creating shared value-role of knowledge management system, openness and organizational structure. Journal of Knowledge Management.
Chen, J. W., Zhang, J. S., Wang, Z., & Wang, J. K. (2011). Research on product open innovation design based on knowledge. In Advanced Materials Research (Vol. 230, pp. 819-823). Trans Tech Publications.
Chen, Y., & Lin, J. (2017, December). Customer Knowledge Transfer in the Open Innovation of IoT Enterprises. In 2017 International Conference on Economic Development and Education Management (ICEDEM 2017). Atlantis Press.
Cheng , Ching-Hsue & Lin , Yin. (2002) "Evaluating the best mail battle tank using fuzzy decision theory with linguistic criteria evaluation" , European Journal of Operational Research , vol.142, p.147.
Chang, C. -M., Hsu, M. -H., & Yen, C. -H. (2012). Factors Affecting Knowledge Management Success: The Fit Perspective. Journal Of Knowledge Management, Vol. 16, No. 6, pp. 847–861.
Chen, C. -J., & Huang, J. -W. (2018). Strategic Human Resource Practices And Innovation Performance — The Mediating Role Of Knowledge Management Capacity. Journal Of Business Research, Vol. 62, No. 1, pp.104–114.
Choo, C. W. (2018). Information culture and organizational effectiveness, International Journal of Information Management, No. 33, pp.775-779.
Demirbag, M., Apaydin, M., & Sahadev, S. (2021). Micro-foundational dimensions of firm internationalisation as determinants of knowledge management strategy: A case for global strategic partnerships. Technological Forecasting and Social Change, No. 165, p. 120538.
Dezi, L., Santoro, G., Monge, F., & Zhao, Y. (2018). Assessing the impact and antecedents of university scientific research on firms' innovation commercialisation. International Journal of Technology Management, Vol. 78, No. 1-2, pp. 88-106.
Drewniak, R., & Karaszewski, R. (2020). Diffusion of knowledge in strategic alliance: empirical evidence. International Entrepreneurship and Management Journal, Vol. 16, No. 2, pp. 387-416.
Faccin, K., Wegner, D., & Balestrin, A. (2020). How to orchestrate R&D networks? The role of orchestration subprocesses and collaborative practices over time. Creativity and Innovation Management, Vol. 29, No. 1, pp. 161-177.
Ferraris, A., Santoro, G., & Dezi, L. (2017). How MNC’s subsidiaries may improve their innovative performance? The role of external sources and knowledge management capabilities. Journal of Knowledge Management.
Grimsdottir, E., & Edvardsson, I. R. (2018). Knowledge management, knowledge creation, and open innovation in Icelandic SMEs. Sage Open, Vol. 8, No. 4. p. 2158244018807320.
Guerrero, M., Herrera, F., & Urbano, D. (2019). Strategic knowledge management within subsidised entrepreneurial university-industry partnerships. Management Decision.
Harlow, H. D. (2018). Developing a knowledge management strategy for data analytics and intellectual capital. Meditari Accountancy Research.
Hosseini, S. S., Tekmedash, Y. N., Karami, A., & Jabarzadeh, Y. (2019). The impact of knowledge management strategy on service innovation performance in private and public hospitals. Iranian journal of management studies, Vol. 12, No. 1, pp. 1-24.
Imran, M. K., Bilal, A. R., & Aslam, U. (2017). Knowledge management strategy: an organizational change prospective. Journal of Enterprise Information Management.
Jasimuddin, S. M., & Naqshbandi, M. M. (2019). Knowledge infrastructure capability, absorptive capacity and inbound open innovation: evidence from SMEs in France. Production Planning & Control, Vol. 30, No. 10-12, pp. 893-906.
Jennex, M. E. (2020). Towards understanding and implementing knowledge management strategy. In Current Issues and Trends in Knowledge Management, Discovery, and Transfer (pp. 103-125). IGI Global.
Kozioł, L., Kozioł, W., Wojtowicz, A., & Pyrek, R. (2015). Diagnosis of innovation enterprises–study theoretical and empirical results. Procedia-Social and Behavioral Sciences, No. 175, pp. 137-145.
Liao, S. H., Chang, W. J., Hu, D. C. and Yueh, Y. L. (2012). Relationships among organizational culture, knowledge acquisition, organisational learning, and organisational innovation in Taiwan’s banking and insurance industries. International Journal of Human Resource Management, Vol. 23, No. 1, pp. 52-70.
Lopes, C. M., Scavarda, A., Hofmeister, L. F., Thomé, A. M. T., & Vaccaro, G. L. R. (2017). An analysis of the interplay between organizational sustainability, knowledge management, and open innovation. Journal of Cleaner Production, No. 142, pp. 476-488.
Malhotra, Y. (2002). Knowledge management and new organization forms: A framework for business model innovation. In Intelligent Support Systems: Knowledge Management (pp. 177-199). IGI Global.
Martinez-Conesa, I., Soto-Acosta, P., & Carayannis, E. G. (2017). On the path towards open innovation: Assessing the role of knowledge management capability and environmental dynamism in SMEs. Journal of Knowledge Management
Mathew, V. & Kavitha, M. (2019)," Implementing Knowledge Management Knowledge Mapping, Matrix and Supports," Journal of Knowledge Management Practice, Vol. 10, No. 1, Retrieved September 28.
Mohammad, Ahmed A. (2017). Towards a Meta Theory of Accounting for Knowledge Management: Review the Realities to Stage the Critical Thinking of Knowledge Business Model, p. 30.
Matos ,Rony Dayan Peter Heisig Florinda, (2017), Knowledge management as a factor for the formulation and implementation of organization strategy, Journal of Knowledge Management, Vol. 21, No. 2, pp. 12-24
Nadason, S., Saad, R. A. J., & Ahmi, A. (2017). Knowledge sharing and barriers in organizations: A conceptual paper on knowledge-management strategy. Indian-Pacific Journal of Accounting and Finance, Vol. 1, No. 4, pp. 32-41.
Narenji, Fatemeh, Mirkamali, S. M. Mirzade, Mahmood (2020). Investigation of research related to knowledge management system in marine sciences of the Islamic Republic of Iran with a meta-analysis approach, Teaching in Marine Sciences, Vol. 7, No. 2, pp. 1-17.
Nejatian, H., Sentosa, I., Piaralal, S. K., & Bohari, A. M. (2011). The influence of customer knowledge on CRM performance of Malaysian ICT companies: a structural equation modeling approach. International Journal of Business and Management, Vol. 6, No. 7, pp. 181.
Ngoc Thang, N., & Anh Tuan, P. (2020). Knowledge acquisition, knowledge management strategy and innovation: An empirical study of Vietnamese firms. Cogent Business & Management, Vol. 7, No. 1, pp. 1786314.
Nguyen, B. and Mutum, D.S. (2012), “A review of customer relationship management: successes, advances, pitfalls and futures”, Business Processes Management Journal, Vol. 18, No. 3, pp. 400-419.
Nguyen, T.H., Sherif, J.S. and Newby, M. (2007), “Strategies for successful CRM implementation”, Information Management & Computer Security, Vol. 15, No. 2, pp. 102-115.
Nonaka, I and Takeuchi, H (1995). “The knowledge creating company,New York”: Oxford University Press, p.181.
Nonaka,I. (1994). “A Dynamic theory of organizational knowledge creation”. Organizational science.: PP 14-37.
Nonaka, I., and Konno, N. (1998). The concept of “Ba: building a foundation for knowledge creation. California Management Review, Vol. 40, No. 3, pp. 40-55.
Öberg, C., & Alexander, A. T. (2019). The openness of open innovation in ecosystems–Integrating innovation and management literature on knowledge linkages. Journal of Innovation & Knowledge, Vol. 4, No. 4, pp. 211-218.
Ode, Egena and Ayavoo, Rajenthyran (2020). The mediating role of knowledge application in the relationship between knowledge management practices and firm innovation, Journal of Innovation & Knowledge, No. 5, pp. 209–217.
Omotayo, F. O. (2015). Knowledge Management as an important tool in Organisational Management: A Review of Literature. Library Philosophy and Practice, Vol. 1, No. 2015, pp. 1-23.
Papa, A., Chierici, R., Ballestra, L. V., Meissner, D., & Orhan, M. A. (2020). Harvesting reflective knowledge exchange for inbound open innovation in complex collaborative networks: an empirical verification in Europe. Journal of Knowledge Management.
Rumanti, A. A., Samadhi, T. M. A. A., Wiratmadja, I. I., & Sunaryo, I. (2017, December). Relationship among knowledge sharing, open innovation and green poduction: A multiple stakeholder's perspective in batik tulis industries. In 2017 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) (pp. 176-180). IEEE.
Sanjit, J., Manoharan, T. R., & Rajesh, R. An Analytical Study of Knowledge Management Performance in Automobile Manufacturing Industry.
Santoro, G., Vrontis, D., Thrassou, A., & Dezi, L. (2018). The Internet of Things: Building a knowledge management system for open innovation and knowledge management capacity. Technological forecasting and social change, No, 136, pp. 347-354.
Serino, L., Papa, A., Campanella, F., & Di Gioia, L. (2020). The sourcing for collaborative knowledge translation in distributed R&D processes: a cross-regional study. Management Decision.
Simeone, L., Secundo, G., & Schiuma, G. (2017). Knowledge translation mechanisms in open innovation: the role of design in R&D projects. Journal of Knowledge Management.
Sun, Y., Tüertscher, P., Majchrzak, A., & Malhotra, A. (2020). Pro-socially motivated interaction for knowledge integration in crowd-based open innovation. Journal of Knowledge Management.
Troise, C., Matricano, D., & Sorrentino, M. (2020). Open Innovation Platforms: exploring the importance of knowledge in supporting online initiatives. Knowledge Management Research & Practice, pp. 1-9.
Väyrynen, H., Helander, N., & Vasell, T. (2017). Knowledge management for open innovation: comparing research results between SMEs and large companies. International Journal of Innovation Management, Vol. 21, No. 5, p. 1740004.
Wang, C., Chin, T., & Lin, J. H. (2020). Openness and firm innovation performance: the moderating effect of ambidextrous knowledge search strategy. Journal of Knowledge Management.
Wen-Der, Yu, Ting-Chun, Lin, Shen-Jung Liu, and Pei-Lun, Chang (2013). Is the Knowledge Management System Truly Cost Effective? Case Study of KM-Enabled Engineering Problem Solving, Journal of Construction Engineering and Management, Vol. 139, No. 2, pp. 36-54.
Wu, I. L., & Hu, Y. P. (2018). Open innovation based knowledge management implementation: a mediating role of knowledge management design. Journal of Knowledge Management, Vol. 22, No. 8, pp. 1736-1756.
Wu, S., Ding, X., Liu, R., & Gao, H. (2019). How does IT capability affect open innovation performance? The mediating effect of absorptive capacity. European Journal of Innovation Management.
Yao, J., Crupi, A., Di Minin, A., & Zhang, X. (2020). Knowledge sharing and technological innovation capabilities of Chinese software SMEs. Journal of Knowledge Management.