تبیین مدل رهبری معنوی با توجه به تاثیر رفتار شهروندی سازمانی و نقش میانجیگر رضایت ارتباطی (مورد مطالعه: کتابخانه های عمومی استان فارس و کهگیلویه و بویر احمد)
محورهای موضوعی : مدیریت دولتی
ابوالحسن همتیان
1
,
محمدجلال کمالی
2
,
نوید فاتحی راد
3
,
سنجر سلاجقه
4
1 - دانشجوی دکترای مدیریت دولتی،گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران
2 - استادیار، گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران
3 - استادیار، گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران
4 - دانشیار، گروه مدیریت، واحد کرمان، دانشگاه آزاد اسلامی، کرمان، ایران
کلید واژه: رهبری معنوی, رضایت ارتباطی, رفتار شهروندی سازمانی, کتابخانه های عمومی.,
چکیده مقاله :
در سال های اخیر مشکلاتی همچون خالی شدن از معنویت، مشکلات روان شناختی، افسردگی، احساس تنهایی، احساس پوچی و بیهودگی، خودخواهی و بی اعتمادی در میان کارکنان افزایش یافته است که برای رفع چنین معضلاتی شیوة رهبری معنوی می تواند نجات بخش این نهاد فرهنگی باشد. هدف این پژوهش طراحی مدل رهبری معنوی(متغیر وابسته) با توجه به تاثیر رفتار شهروندی سازمانی(متغیر مستقل) رضایت ارتباطی(متغیر میانجیگر) می¬باشد. روش تحقیق ترکیبی و دلفی می¬باشد. برای گردآوری داده¬های مورد نیاز از پرسشنامه استفاده شده است. در این پژوهش در بخش کیفی با استفاده از گفتگو نیمه ساختار یافته و پرسشنامه از پانل دلفی یا خبرگان اقدام به جمع¬آوری اطلاعات شد و اطلاعات گردآوری شده با روش علمی و از طریق نرم افزار Maxqda مورد تجزیه و تحلیل محتوا قرار گرفت و مؤلفه¬های حاصل از آن منجر به تولید پرسشنامه در بخش کمی گردید. این پرسشنامه شامل 3 مولفه رهبری معنوی، رفتار شهروندی سازمانی و رضایت ارتباطی، 17بعد و73سوال است. جامعه آماری پژوهش حاضر در بخش کمی240 نفر از کارکنان کتابخانه های عمومی استان فارس و کهگیلویه و بویر احمد می باشند که به روش تصادفی خوشه ای یک مرحله ای انتخاب شده اند. لازم به توضیح است برای جمع آوری اطلاعات پرسشنامه به دو شیوه آنلاین و دستی اقدام به جمع آوری اطلاعات مورد نیاز صورت پذیرفت. که برای تجزیه و تحلیل داده های جمع آوری شده حاصل از پرسشنامه، در این بخش (کمی) از نرم افزار Spss و Amos استفاده شد. نتایج: هر دو متغیر پژوهش اعم از رفتار شهروندی سازمانی(متغیر مستقل) و رضایت ارتباطی(متغیر میانجیگر) بر رهبری معنوی تاثیر مثبت و معناداری دارند.
In recent years, problems such as lack of spirituality, psychological problems, depression, loneliness, sense of emptiness and futility, selfishness and mistrust have increased among the employees, and to solve such problems, spiritual leadership can save this cultural institution. be The purpose of this research is to design a model of spiritual leadership (dependent variable) according to the impact of organizational citizenship behavior (independent variable) and communication satisfaction (mediating variable). The research method is mixed and Delphi. A questionnaire was used to collect the required data. In this research, in the qualitative part, information was collected using a semi-structured interview and a questionnaire from a Delphi panel or experts, and the collected information was subjected to content analysis using the scientific method and through Maxqda software, and the components The results of that led to the production of a questionnaire in the quantitative section. This questionnaire includes 3 components of spiritual leadership, organizational citizenship behavior and communication satisfaction, 17 dimensions and 73 questions. The statistical population of the current research in the quantitative part is 240 employees of the public libraries of Fars, Kohgiluyeh and Boyer Ahmed provinces, who were selected by a one-stage cluster random method. It is necessary to explain that in order to collect the questionnaire information, two online and manual methods were used to collect the required information. Spss and Amos software were used in this section (quantitative) to analyze the data collected from the questionnaire. Results: Both research variables, including organizational citizenship behavior (independent variable) and communication satisfaction (mediator variable) have a positive and significant effect on spiritual leadership.
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