بررسی رابطه ابعاد چابکی سازمانی و بهره وری کارکنان شرکت بیمه دانا در استان آذربایجان شرقی
محورهای موضوعی : مدیریت بازرگانی
سلیمان ایران زاده
1
,
نگارالسادات مصباحی جهرمی
2
,
عبدالحسین شکری
3
,
رحیم ابراهیمی
4
1 - دانشیار،گروه مدیریت، واحد تبریز ،دانشگاه آزاد اسلامی، تبریز، ایران
2 - کارشناس ارشد مدیریت بازرگانی، دانشگاه شهیدبهشتی، تهران، ایران
3 - دانشگاه آزاداسلامی، گروه مدیریت،واحدبستان آباد،دانشگاه آزاداسلامی،بستان آباد،ایران
4 - واحد علوم تحقیقات آذربایجانشرقی، گروه مدیریت، تبریز، ایران.
کلید واژه: انعطاف پذیری, چابکی سازمانی, پاسخگویی, بهره وری نیروی انسانی, یکپارچگی و پیچیدگی کم,
چکیده مقاله :
امروزه چابکی سازمانی به عنوان عاملی مهم در پیشبرد اهداف سازمان، افزایش بهره وری و روحیه کارکنان سازمان، ارتقای سطح تعهدسازمانی، سلامت فیزیکی و ذهنی و رضایت از زندگی در میان کارکنان سازمان مطرح شده است. هدف اصلی این تحقیق، بررسی رابطه بین بهره وری نیروی انسانی می باشد که عنصرتأثیرگذاری در سازمان است و نیز بررسی چابکی سازمانی که پارادایمی نوین در کسب موفقیت و همسویی با تغییرات است. تحقیق حاضر از نوع پژوهش های توصیفی- همبستگی می باشد که به روش پیمایشی انجام شده است. جامعه آماری تحقیق کلیه کارکنان شرکت بیمه دانا در استان اذربایجان شرقی در سال 1393 (120 نفر) شامل می شود. حجم نمونه با استفاده از فرمول مورگان، 92 نفر به دست آمده، نمونه گیری به روش تصادفی ساده انجام شده است. به منظور تجزیه و تحلیل داده ها از روش آمار توصیفی و استنباطی استفاده شده است و ابزارگرداوری داده ها پرسشنامه های استاندارد چابکی سازمانی و بهره وری نیروی انسانی می باشد. یافته های تحقیق نشان می دهد که بین چابکی سازمانی و ابعاد آن (انعطاف پذیری، پاسخگویی، تغییر فرهنگ، سرعت در کار، یکپارچگی و پیچیدگی کم، کیفیت بالا و تولید سفارشی، شایستگی های اصلی) و بهره وری نیروی انسانی کارکنان شرکت بیمه دانا در استان اذربایجان شرقی، رابطه مثبت و معناداری وجود دارد.
Nowadays the organizational agility is an important factor in advancing the goals of organization, increasing productivity and employees' morale, promoting the level of organizational commitment, mental and physical health, and life satisfaction among the employees. The main goal of this study was to investigate the relation between the man-power productivity which is an effective element in the organization, and organizational agility which is a new Paradigm in achieving success and in line with variations. The research method was descriptive-correlation survey. The statistical population included all the employees in Dana insurance company in East Azarbaijan which added up to 120 people. Using Morgan's table the sample size was 92 people. The descriptive and inferential statistics were used to analyze the data. To gather the data the standard organizational agility and man-power productivity questionnaires were used. The results showed that there was a significant positive difference relation between the organizational agility and productivity of Dana insurance company employees.
- Abas Pour, Abbas Aghazadeh, Ahmad and Bagheri Karachi, Amin (1391), "Designing a model for achieving optimal organizational speed in universities", Journal of Management Studies (recovery and transformation), the22 year, No. 69, p. 171-217.(In Persian).
- Abdi, nariman; Adel salavati and Shahriyar qasemi.(1389), studying the effect of banking new technologies on organizations speed.case study: Sanandaj national bank,4th national conference of technology management in Iran. (In Persian).
- Agarwal, A.; Shankar, R. & Tiwari, M.K. (2007). “Modeling Agility of Supply Chain,” Management, Vol. 36, pp. 443-457.
- Alirezaei,mohammad reza and Afsharian,mohsen, (1385), accounting of total factors productivity growth of national iranian oil company to help generalized data enveloping analysis models and inflation indcators of ranks,Irans national productivity conference,p.263-283. (In Persian)
- Ambrose, C; Morella, P (2004), designing an gile organization, arailableat: www.garthner.com/dis play document (accessed on 2006 /7/11).
- Arteta, B; Giachetti (2004), A measure of agility as the complexity of the enterprise system. Journal of Robotics and computer Integrated Manufacturing, 20, 495-503.
- Ashrai. N.; Xu, P.; Mathiyalakan,S.(2005),A framework for implementing business agility through knowledge management systems. In: Seventh IEEE International Conference on E-Commerce Technology Workshops (CECW05), Munich, Germany, July 19.
- Azar, Adel and pishdar, Mahsa(1390),"identifying and measuring organizational speed",measurement research,issue 11, p.5-20. (In Persian)
- Cesare, F.P. (2005), Italy: The case of the Revenue Agency. In Staff Participation and Public Management Reform:Some International Comparisons, London: Palgrave MacMillan.
- Colloquium, 74, 6IEE, England.
- Competitive Strategy in a Networked Economy”, Omega 36, pp: 549 – 564.
- Datta, D., Guthrie,J.& Wright,P.(2005). Human resource management and labor productivity: does industry matter? Academy of Management Journal,48 (1):135-145.
- Dove, R.(1999), Knowledge management, response ability, and the agile enterprise. Journal of Knowledge Management 3 (1), 18-35.
- Ebrahimian jelodar, seyyed yaser and Ebrahimian jelodar, seyyad mahmoud 1390)."Organizational Speed: accountablity speed and organizational flexiblity", police human developement,N. 39, p.13-34. (In Persian)
- Fairbrother, P., and O’Brien, J. (2000), Introduction: Changing public sector industrial relations in the Australian State.Australian Journal of Public Administration, 59 (4): 54-58.
- Faraji, hossein(1385),"Labor productivity in organizations",Iranian national productivity conference,khordad1385. (In Persian)
- Farsijani,Hasan(1392),"explaining and identifying the elements of effecting corporational speed at universities", buisiness management outlook,N.14,p.13-27. (In Persian)
- Fetras,mohammadhasan and Beigi touraj(1389),A comparative study of the effect of intellectual capital on organizational performance in both the public and private banking sector industry,case study:bank of Tehran,journal of executive management research,year10,N.1,p.101-125. (In Persian)
- Goldman, R.N. & Nagel R.A. (1995), Agile competitors and virtual organizations: strategies for enriching the customer, Van Nostrand.
- Goldman, S.L.; Nagel, R.N.; Preiss, K.(1995), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer. Van Nostrand Reinhold, New York, NY.
- Gunasekaran A.,Lai K.H., Edwin Cheng T.C.,(2008); “ResponsiveSupply Chain: A
- Hamidi,naser,Hosseinpour,akbar,kiaei and mojtaba, mousavi, seyyed hamid(1388),the role of human resourse management in organizational speed,industrial management journal of azad university of sanandaj,issue 4,N. 8, p.111-127. (In Persian)
- Jackson, M; Johansson, C (2003), An agility analysis from a production system perspective. Integrated Manufacturing ystems, 14(6), 482-488.
- Jiang, Yun.(2012),Management of organizational forgetting in constraction of organizational absorptive capacity, E-product E-service and E-Entertainment(ICEEE), ISBN. 9781424471591, pp.1-6.
- Keshtegar,Abdol Ali(2014),"The Study of the relationship betwwn agility and employee productivity(case study: Governor of Sistan and Baluchestan",Mathematics in engineering,Management and Technology,2(3),pp. 335-345.
- kid, P.T (1994): A 21st century paradigm in agile manufacturing: Forging new frontiers, Addison-Wesley, Wokingham.
- Kidd, P.T(1996): Agile manufacturing: a strategy for the 21st century. IEE
- kiyasi,soheila;Borumand,Zahra(1388),review and evaluate the strategies of cultural intrepreneurship(cultural and art institutions of country)and giving desireable models,journal of cultural management,year3,N.6. (In Persian)
- Lambert DM, García-Dastuque SJ and Croxton KL (2005), An evaluation of process-oriented supply chain management frameworks. Journal of Business Logistics 26(1): 25–51.
- Madelline, C. & Youssef, M. (2003), “The Human Side of Organizational Agility,”Industrial Management & Data Systems, Vol. 103(6), pp.388 – 397.
- Maskell, B (2001), the Age of Agile Manufacturing, Supply Chain Management, International Journal of Production Economics; Vol. 6,No. 1, pp. 5-11.
- Mollahosseini, Ali Mostafavi, Shahrzad. (1387), assessing organizational speed using fuzzy logic, strategy journal, year 18, No. 186.(In Persian).
- Naylor, J.B; Naim, M.M and Berry, D (1999), Le Agility: Integrating the Lean and Agile Manufacturing, International Journal of Production Economics, Vol. 62, pp. 107-118.
- Nik Pour, Amin and the Salajeqe, Sanjar (1389), "The relationship between job satisfaction and organizational speed in Kerman public organizations", research management, N.7,year 3, pages 169-184(In Persian)
- Nikpour Amin, Berkam Yasser (1391), "organizational speed and achieving an agile organization model" Jasmine stategyN.30 (In Persian).
- Nosrat panah, Siavash, Hasani, Kaveh and Yazdi,Omid (1391), "studying the relationship between quality of work life and productivity of human resources", the Journal of Human Resource Management, University of Imam Hussein p.b.u.h), the 4th year, N.1, p.189-206(In Persian).
- Olfat, laya, zanjirchi, seyyed mahmoud (1388),"A model for organizational speed in electronic industry in Iran", management sciense journal in Iran, issue 13, p.47-74. (In Persian)
- Piraei, khosro and Kazemi, hossein (1383),"measuring technical ability of insurance companies in Iran based on stochastic frontier production function approach", journal of Iran economical researches, N.18,p78-157. (In Persian)
- Ramesh, G. & Devadasan, S.R. (2007), Literature review on the agile manufacturing criteria, Journal of Manufacturing Technology Management 18(2),182-201.
- rezaeiyan,ali Qasemi,mohammad(1389),"The relationship of diversity management and human resource productivity",public management perspective,issue4,p.9-22. (In Persian)
- Rigby, C., Day, M., Forrester, P., & Burnett, J. (2000), Agile supply: rethinking systems thinking, systems practice. International Journal of Agile Management Systems, 2 (3), 178-186.
- S.M. Seyedhosseini, A. Ali Ahmadi, R. Fekri & M. Fathian,” Agile New product Dvevlopment Model Using path,Analysis Method for Iranian Auto Industries,2008, JournalWebsite: http://IJIEPM.iust.ac.ir.
- S.Vinodh, K.R. Arvind, D. Rajanayagam, (2011), "Development of digital product catalogue for enabling agility in a manufacturing organisation", Journal of Engineering, Design and Technology,Vol. 9 Iss: 2, pp.143 – 156.
- Safari,Hossein,Maghsoudi,Samira,Keshavarzi,Tahereh,Behrooz,Amirhesam(2013),' A Conceptual model for agility strstegy and work organization by structural Eguation modeling: A case study in the Iranian textile industry", Business and Economic Research,ISSN 2162-4860.VOl.3,No .1.
- Salamzadeh,yashar,mansouri,hossein,farid,darioush(1387),"studying the relationship of quality of work lifestyle and productivity of human resources in health caring centers(case study shahid saduqi hospital nurses,Yazd)", nurse faculty and midwifery, 6period, N.10,p.60-70. (In Persian)
- Seyyed hosseini,seyyed mohammad,Rajabzade Qatari,Alif alborzi, mahmoud Razavi,seyyed mostafa, Ramazani, Ali (1391), "identifying and ranking the factors that affect the formation of speed capablities(case study of car making commercial companies)",technical management,faculty of management Tehran university,volume 4,N.8,p.15-36. (In Persian)
- Sharifi, H, Zhang(1999), Z; A methodology for achieving agility in manufacturing organizations: An introduction, IJOPE.
- Sharifi,H.; Zhang,Z(2001), Agile manufacturing in practice ,Application of a methodology. International Journal of Operations & Production Management, 21 (5/6), 772-794.
- Sharp, J.M., Irani, Z., Desai, S., (1999); Working Towards Agile Manufacturing in the UK Industry, International Journal of Production Economics, 62, pp. 155–169.
- Sharpe, Richard(2012), agile university:Building the Innovation and Improvement for a Better Student Experience. 2012 Higher Education SEMINAR, Thursday 15th March 2012. www.elementaleadership.co.uk.
- Youssuf, Y Gunasekaran, A; Adeleye, E; Sivayoganathan, K (2005), agile supply chain capabilities: Determinants of competitive objectives, European journal of operational research, Elsevier.
_||_- Abas Pour, Abbas Aghazadeh, Ahmad and Bagheri Karachi, Amin (1391), "Designing a model for achieving optimal organizational speed in universities", Journal of Management Studies (recovery and transformation), the22 year, No. 69, p. 171-217.(In Persian).
- Abdi, nariman; Adel salavati and Shahriyar qasemi.(1389), studying the effect of banking new technologies on organizations speed.case study: Sanandaj national bank,4th national conference of technology management in Iran. (In Persian).
- Agarwal, A.; Shankar, R. & Tiwari, M.K. (2007). “Modeling Agility of Supply Chain,” Management, Vol. 36, pp. 443-457.
- Alirezaei,mohammad reza and Afsharian,mohsen, (1385), accounting of total factors productivity growth of national iranian oil company to help generalized data enveloping analysis models and inflation indcators of ranks,Irans national productivity conference,p.263-283. (In Persian)
- Ambrose, C; Morella, P (2004), designing an gile organization, arailableat: www.garthner.com/dis play document (accessed on 2006 /7/111).
- Arteta, B; Giachetti (2004), A measure of agility as the complexity of the enterprise system. Journal of Robotics and computer Integrated Manufacturing, 20, 495-503.
- Ashrai. N.; Xu, P.; Mathiyalakan,S.(2005),A framework for implementing business agility through knowledge management systems. In: Seventh IEEE International Conference on E-Commerce Technology Workshops (CECW05), Munich, Germany, July 19.
- Azar, Adel and pishdar, Mahsa(1390),"identifying and measuring organizational speed",measurement research,issue 11, p.5-20. (In Persian)
- Cesare, F.P. (2005), Italy: The case of the Revenue Agency. In Staff Participation and Public Management Reform:Some International Comparisons, London: Palgrave MacMillan.
- Colloquium, 74, 6IEE, England.
- Competitive Strategy in a Networked Economy”, Omega 36, pp: 549 – 564.
- Datta, D., Guthrie,J.& Wright,P.(2005). Human resource management and labor productivity: does industry matter? Academy of Management Journal,48 (1):135-145.
- Dove, R.(1999), Knowledge management, response ability, and the agile enterprise. Journal of Knowledge Management 3 (1), 18-35.
- Ebrahimian jelodar, seyyed yaser and Ebrahimian jelodar, seyyad mahmoud 1390)."Organizational Speed: accountablity speed and organizational flexiblity", police human developement,N. 39, p.13-34. (In Persian)
- Fairbrother, P., and O’Brien, J. (2000), Introduction: Changing public sector industrial relations in the Australian State.Australian Journal of Public Administration, 59 (4): 54-58.
- Faraji, hossein(1385),"Labor productivity in organizations",Iranian national productivity conference,khordad1385. (In Persian)
- Farsijani,Hasan(1392),"explaining and identifying the elements of effecting corporational speed at universities", buisiness management outlook,N.14,p.13-27. (In Persian)
- Fetras,mohammadhasan and Beigi touraj(1389),A comparative study of the effect of intellectual capital on organizational performance in both the public and private banking sector industry,case study:bank of Tehran,journal of executive management research,year10,N.1,p.101-125. (In Persian)
- Goldman, R.N. & Nagel R.A. (1995), Agile competitors and virtual organizations: strategies for enriching the customer, Van Nostrand.
- Goldman, S.L.; Nagel, R.N.; Preiss, K.(1995), Agile Competitors and Virtual Organizations: Strategies for Enriching the Customer. Van Nostrand Reinhold, New York, NY.
- Gunasekaran A.,Lai K.H., Edwin Cheng T.C.,(2008); “ResponsiveSupply Chain: A
- Hamidi,naser,Hosseinpour,akbar,kiaei and mojtaba, mousavi, seyyed hamid(1388),the role of human resourse management in organizational speed,industrial management journal of azad university of sanandaj,issue 4,N. 8, p.111-127. (In Persian)
- Jackson, M; Johansson, C (2003), An agility analysis from a production system perspective. Integrated Manufacturing ystems, 14(6), 482-488.
- Jiang, Yun.(2012),Management of organizational forgetting in constraction of organizational absorptive capacity, E-product E-service and E-Entertainment(ICEEE), ISBN. 9781424471591, pp.1-6.
- Keshtegar,Abdol Ali(2014),"The Study of the relationship betwwn agility and employee productivity(case study: Governor of Sistan and Baluchestan",Mathematics in engineering,Management and Technology,2(3),pp. 335-345.
- kid, P.T (1994): A 21st century paradigm in agile manufacturing: Forging new frontiers, Addison-Wesley, Wokingham.
- Kidd, P.T(1996): Agile manufacturing: a strategy for the 21st century. IEE
- kiyasi,soheila;Borumand,Zahra(1388),review and evaluate the strategies of cultural intrepreneurship(cultural and art institutions of country)and giving desireable models,journal of cultural management,year3,N.6. (In Persian)
- Lambert DM, García-Dastuque SJ and Croxton KL (2005), An evaluation of process-oriented supply chain management frameworks. Journal of Business Logistics 26(1): 25–51.
- Madelline, C. & Youssef, M. (2003), “The Human Side of Organizational Agility,”Industrial Management & Data Systems, Vol. 103(6), pp.388 – 397.
- Maskell, B (2001), the Age of Agile Manufacturing, Supply Chain Management, International Journal of Production Economics; Vol. 6,No. 1, pp. 5-11.
- Mollahosseini, Ali Mostafavi, Shahrzad. (1387), assessing organizational speed using fuzzy logic, strategy journal, year 18, No. 186.(In Persian).
- Naylor, J.B; Naim, M.M and Berry, D (1999), Le Agility: Integrating the Lean and Agile Manufacturing, International Journal of Production Economics, Vol. 62, pp. 107-118.
- Nik Pour, Amin and the Salajeqe, Sanjar (1389), "The relationship between job satisfaction and organizational speed in Kerman public organizations", research management, N.7,year 3, pages 169-184(In Persian)
- Nikpour Amin, Berkam Yasser (1391), "organizational speed and achieving an agile organization model" Jasmine stategyN.30 (In Persian).
- Nosrat panah, Siavash, Hasani, Kaveh and Yazdi,Omid (1391), "studying the relationship between quality of work life and productivity of human resources", the Journal of Human Resource Management, University of Imam Hussein p.b.u.h), the 4th year, N.1, p.189-206(In Persian).
- Olfat, laya, zanjirchi, seyyed mahmoud (1388),"A model for organizational speed in electronic industry in Iran", management sciense journal in Iran, issue 13, p.47-74. (In Persian)
- Piraei, khosro and Kazemi, hossein (1383),"measuring technical ability of insurance companies in Iran based on stochastic frontier production function approach", journal of Iran economical researches, N.18,p78-157. (In Persian)
- Ramesh, G. & Devadasan, S.R. (2007), Literature review on the agile manufacturing criteria, Journal of Manufacturing Technology Management 18(2),182-201.
- rezaeiyan,ali Qasemi,mohammad(1389),"The relationship of diversity management and human resource productivity",public management perspective,issue4,p.9-22. (In Persian)
- Rigby, C., Day, M., Forrester, P., & Burnett, J. (2000), Agile supply: rethinking systems thinking, systems practice. International Journal of Agile Management Systems, 2 (3), 178-186.
- S.M. Seyedhosseini, A. Ali Ahmadi, R. Fekri & M. Fathian,” Agile New product Dvevlopment Model Using path,Analysis Method for Iranian Auto Industries,2008, JournalWebsite: http://IJIEPM.iust.ac.ir.
- S.Vinodh, K.R. Arvind, D. Rajanayagam, (2011), "Development of digital product catalogue for enabling agility in a manufacturing organisation", Journal of Engineering, Design and Technology,Vol. 9 Iss: 2, pp.143 – 156.
- Safari,Hossein,Maghsoudi,Samira,Keshavarzi,Tahereh,Behrooz,Amirhesam(2013),' A Conceptual model for agility strstegy and work organization by structural Eguation modeling: A case study in the Iranian textile industry", Business and Economic Research,ISSN 2162-4860.VOl.3,No .1.
- Salamzadeh,yashar,mansouri,hossein,farid,darioush(1387),"studying the relationship of quality of work lifestyle and productivity of human resources in health caring centers(case study shahid saduqi hospital nurses,Yazd)", nurse faculty and midwifery, 6period, N.10,p.60-70. (In Persian)
- Seyyed hosseini,seyyed mohammad,Rajabzade Qatari,Alif alborzi, mahmoud Razavi,seyyed mostafa, Ramazani, Ali (1391), "identifying and ranking the factors that affect the formation of speed capablities(case study of car making commercial companies)",technical management,faculty of management Tehran university,volume 4,N.8,p.15-36. (In Persian)
- Sharifi, H, Zhang(1999), Z; A methodology for achieving agility in manufacturing organizations: An introduction, IJOPE.
- Sharifi,H.; Zhang,Z(2001), Agile manufacturing in practice ,Application of a methodology. International Journal of Operations & Production Management, 21 (5/6), 772-794.
- Sharp, J.M., Irani, Z., Desai, S., (1999); Working Towards Agile Manufacturing in the UK Industry, International Journal of Production Economics, 62, pp. 155–169.
- Sharpe, Richard(2012), agile university:Building the Innovation and Improvement for a Better Student Experience. 2012 Higher Education SEMINAR, Thursday 15th March 2012. www.elementaleadership.co.uk.
- Youssuf, Y Gunasekaran, A; Adeleye, E; Sivayoganathan, K (2005), agile supply chain capabilities: Determinants of competitive objectives, European journal of operational research, Elsevier.
