طراحی مدل بومی شناخت، سنجش و آسیب شناسی فرهنگ بهره وری (مطالعه ای در شرکت ملی مناطق نفت خیز جنوب)
محورهای موضوعی : مدیریت بازرگانیمهتا جودزاده 1 , نورمحمد یعقوبی 2 , سید علیقلی روشن 3 , مهدی نداف 4
1 - دانشجوی دکترا،گروه مدیریت دولتی، دانشکده مدیریت و اقتصاد، دانشگاه دولتی سیستان و بلوچستان، زاهدان، ایران
2 - استاد گروه مدیریت دولتی، دانشکده اقتصاد و مدیریت، دانشگاه دولتی سیستان و بلوچستان، زاهدان، ایران
3 - دانشیار گروه مدیریت دولتی، دانشکده اقتصاد و مدیریت، دانشگاه دولتی سیستان و بلوچستان، زاهدان، ایران
4 - گروه مدیریت بازرگانی، دانشکده اقتصاد و علوم اجتماعی، دانشگاه شهید چمران اهواز، اهواز، ایران
کلید واژه: آسیب شناسی, فرهنگ بهره وری, شرکت ملی مناطق نفت خیز جنوب,
چکیده مقاله :
فرهنگ بهره وری بستری مناسب برای تغییر و تحول طیف وسیعی از عملکردهای سازمانی(مدیران و کارکنان) را فراهم می آورد. هدف پژوهش حاضر طراحی و ارائه مدل شناخت، سنجش و آسیب شناسی فرهنگ بهره وری در شرکت ملی مناطق نفت خیز جنوب می باشد. پژوهش حاضر در دو فاز طراحی مدل با استفاده از روش دلفی (جامعه آماری، خبرگان دانشگاه و شرکت ملی مناطق نفت خیز جنوب) و سنجش و آسیب شناسی مدل (جامعه آماری، کارشناسان شرکت ملی مناطق نفت خیز جنوب) انجام گرفته است. ابزار جمع آوری داده ها، مشاهدات پژوهشگر، مصاحبه های اکتشافی و استفاده از پرسش نامه محقق ساخته بود. به منظور تجزیه و تحلیل داده از آمار توصیفی و استنباطی (ضریب هماهنگی کندال و آزمون تی استیودنت) استفاده شد. در پایان فاز اول پژوهش، 4 متغیر ارزش ها، نگرش ها، هنجارها و نمادهای سازمانی به همراه 14 بعد و 41 مؤلفه به عنوان عوامل مدل فرهنگی جهت توسعه بهره وری استخراج و ارائه شد. در فاز سنجش و آسیب شناسی مدل نیز نتایج نشان داد که بین وضعیت موجود و وضعیت مطلوب کلیه ابعاد و مؤلفه های مدل طراحی شده جهت توسعه فرهنگ بهره وری در شرکت ملی مناطق نفت خیز جنوب فاصله معناداری وجود دارد. در پایان نیز پیشنهادهایی جهت بهبود وضعیت موجود متغیرها، ابعاد و مؤلفه های آن ارائه شده است.
The culture of productivity provides the bedrock for the reformation of a wide range of organizational functions (managers and employees). The purpose of the present study was to design a model for identification, measurement and pathology of productivity culture in the National Oil Company of the South. The study was carried out in two phases of Model Design via the Delphi method and measurement and pathology of the proposed Model. The data collection instruments comprised a researcher-made questionnaire, observations by the researchers and exploratory interviews. The data required for the Model Design phase were collected from the research population comprising the experts from the University and the National Oil Company of the South and those needed for the measurement and pathology of the Model were gleaned from the experts from the National Oil Company of the South. The data were analyzed using descriptive and inferential statistics, Kendal Coefficient and Student T-test. At the end of the first phase of the research, four variables of values, attitudes, norms and organizational symbols, along with 14 dimensions and 41 components were extracted as factors of Cultural Model for exploiting productivity. Further, the Measurement and Pathology of the Model showed significant differences between existing situations of all proposed dimensions and components and their desirable condition. A number of suggestions will be made as how to improve the status of the variables, dimensions, and components.
Ahmadi, E. (2011). Organizational Culture and Productivity. Journal of Procedia Social and Behavioral Sciences 15, 772-776.
Ahmadi, P. (2001). Designing a Model for Improving Human Resource Efficiency with Attitude of Productivity Management. Master,s Thesis, Tehran: Tarbiat Modarres University, (In Persian).
Akin, G., & Hopelain, D. (2016). Finding the Culture of Productivity. Organizational Dynamics, 14(3), 19-32.
Ali, S., & Baffandeh zendeh, A. R. (2013). Barriers to Improving Productivity in the Public Sector. Journal of Productivity Management, 7(25), 66-53, (In Persian).
Chen, G., Tjosvold, D., & liu, C. (2006). Cooperative Goals, Leader People and Productivity Values: Their Contribution to Top Management Teams in China. Journal of Management Studies, 43(5), 1177-1200.
Daft, R. L. (2014). The Basics of Organization Theory and Design. Translated by: A., Parsayian, & S. M., Arabi, Tehran: Cultural Research Office, (In Persian).
Daniali Dah Houz, M., Allameh, S. M., & Mansouri, H. (2013). A Study on the Effective Factors on Human Resource Efficiency and Prioritization among Employees of the Islamic Azad University of Izeh (Izeh Unit). Journal of Productivity Management, 7(27), 72-43, (In Persian).
Demeter, K., Chikan, A., & Matyusz, Z. (2011). Labour Productivity Change: Drivers, Business Impact and Macroeconomic Moderators. Int. J. Production Economics 131, 215-223.
De Sivatte, I., Gordon, J. R., Rojo, P., & Olmos, R. (2015). The Impact of Work-Life Culture on Organizational Productivity. The journal of Personnel Review, 44(6), 883-905.
Fahima, M. Jalali Naini, S. G. R., & Baniyadi Naini, A. (2013). Analysis and Ranking of the Status of Organizational Culture and Individual Productivity of Staff in Accordance with Native-Islamic Conditions (Case Study: Sepah Bank). Scientific and Research Journal of Tomorrow's Management, 12(37), 37-50, (In Persian).
Gordon, G.G. (1992). Predicting Corporate Performance from Organizational Culture, Journal of Management Studies, 783-788.
Hassanzadeh, R., Eshni Ashari, A., Monzavi Sani, F., & Farivar, S.(2005). The Effect of Collaborative Management on Organizational Productivity and Innovation. Quarterly of New Thoughts in Educational Sciences, 1, 63-74, (In Persian).
Hashemi, S. A., & Abbasi A. (2013). The Investigation of Relationship between Emotional Intelligence, Social Capital and the Organizational Commitment of the High Schools Teachers in Lamerd, iran. International Journal of current life science, 4(5).
Hashemi, S. E. (2013). The Relationship between Knowledge Management and Productivity with the Role of Organizational Culture Intermediation in the Islamic Azad University of Lamerd. Journal of Research in New Approaches in Educational Management, 5(4), 126-111, (In Persian).
Hakkak, M. N. A., Mousavi, S. N., & Ghodsi, M. (2015). Investigating the Effects of Emotional Intelligence on Social-Mentalfactors of Human Resource Productivity. Journal of Work and Organizational Psychology, 31, 129-134.
Hogan, S. J., & Coote, L. V. (2014). Organizational Culture, Innovation, and Performance: A Test of Schein's Model. Journal of Business Research, 67, 1609-1621.
Kao, C. Y., & Tsaur, S. H., & Wu, T. C. (2016). Organizational Culture on Customer Delight in the Hospitality Industry. International Journal of Hospitality Management, 56, 98-108.
Kwantes, C. T., & Boglarsky, C. A. (2007). Perceptions of Organizational Culture, Leadership Effectiveness and Personal Effectiveness Across Six Countries. Journal of International Management, 13.
Kaufman, H. (2001). Major Players: Bureaucracies in American Government. Public Admin.
Mathew, J. (2007). The Relationship of Organisational Culture with Productivity and Quality. Employee Relations, 29(6).
Marcoulides, G. A., & Heck, R. H. (1993). Organizational Culture and Performance: Proposing and Testing the Model. Organization Science, 4(2), 209-225.
Morikawa, M. (2013). Productivity and Survival of Family Firms in Japan. Journal of Economics and Business, 70, 111-125.
Naoum, S. G. (2016). Factors Influencing Labor Productivity on Construction sites. International Journal of Productivity and Performance Management, 65(3).
Ostapenko, N. (2015). National Culture, Institutions and Economic Growth. Journal of Entrepreneurship and Public Policy, 4(3).
Panagiotis, M., Alexandros, S., & George, P. (2014). Organizational Culture and Motivation in the Public Sector. International Conference on Applied Economics.
Prichard, R. C. (1990). Measuring and Improving Organizational Productivity: A Practical Guide. New York: Praeger Publication.
Pourkazemi, M. H., & Shakeri Novaee, G. (2004). A Study on the Organizational Culture of Tehran University's Schools of Management and its Role in the Effectiveness of Colleges. The Quarterly Journal of the Humanities, Special Letter, 63-37, (In Persian).
Soltani, M. R. (2012). Status Analysis and Design of an Optimal Model of Organizational Culture, One of the Armed Forces Organizations Based on the Religious Foundations and Values of the Islamic Revolution. Two Issues of Islamic Management, Scientific Research Conference, (In Persian).
Schafferitz, G. M., & August, J. S. (1999). Theories of Organization: Myths. Translatd by: A., Parsayian, Tehran: Terme Publication, (In Persian).
Smith, A. (1937). An Inquiry of the Natyre and Causes of the Wealth of Nations, New York: Random House.
Taheri, S. (2012). Efficiency and Analysis in Organizations (Total Productivity Management). Tehran: Hustan Publicaion, (In Persian).
Tangen, S. (2002). A Theorical Foundation for Productivity Measurement, Licentiate Theses, The Royal Institute of Technology, Stockholm.
Vol Glinow, M., & Vol Glinow, M. (2015). Organizational Behavior Emerging Knowledge Global Reality, Mc GrowHill education.
Wei Choo, C. (2013). Information Culture and Organizational Effectiveness. International Journal of Information Management, 33, 775-77
_||_Ahmadi, E. (2011). Organizational Culture and Productivity. Journal of Procedia Social and Behavioral Sciences 15, 772-776.
Ahmadi, P. (2001). Designing a Model for Improving Human Resource Efficiency with Attitude of Productivity Management. Master,s Thesis, Tehran: Tarbiat Modarres University, (In Persian).
Akin, G., & Hopelain, D. (2016). Finding the Culture of Productivity. Organizational Dynamics, 14(3), 19-32.
Ali, S., & Baffandeh zendeh, A. R. (2013). Barriers to Improving Productivity in the Public Sector. Journal of Productivity Management, 7(25), 66-53, (In Persian).
Chen, G., Tjosvold, D., & liu, C. (2006). Cooperative Goals, Leader People and Productivity Values: Their Contribution to Top Management Teams in China. Journal of Management Studies, 43(5), 1177-1200.
Daft, R. L. (2014). The Basics of Organization Theory and Design. Translated by: A., Parsayian, & S. M., Arabi, Tehran: Cultural Research Office, (In Persian).
Daniali Dah Houz, M., Allameh, S. M., & Mansouri, H. (2013). A Study on the Effective Factors on Human Resource Efficiency and Prioritization among Employees of the Islamic Azad University of Izeh (Izeh Unit). Journal of Productivity Management, 7(27), 72-43, (In Persian).
Demeter, K., Chikan, A., & Matyusz, Z. (2011). Labour Productivity Change: Drivers, Business Impact and Macroeconomic Moderators. Int. J. Production Economics 131, 215-223.
De Sivatte, I., Gordon, J. R., Rojo, P., & Olmos, R. (2015). The Impact of Work-Life Culture on Organizational Productivity. The journal of Personnel Review, 44(6), 883-905.
Fahima, M. Jalali Naini, S. G. R., & Baniyadi Naini, A. (2013). Analysis and Ranking of the Status of Organizational Culture and Individual Productivity of Staff in Accordance with Native-Islamic Conditions (Case Study: Sepah Bank). Scientific and Research Journal of Tomorrow's Management, 12(37), 37-50, (In Persian).
Gordon, G.G. (1992). Predicting Corporate Performance from Organizational Culture, Journal of Management Studies, 783-788.
Hassanzadeh, R., Eshni Ashari, A., Monzavi Sani, F., & Farivar, S.(2005). The Effect of Collaborative Management on Organizational Productivity and Innovation. Quarterly of New Thoughts in Educational Sciences, 1, 63-74, (In Persian).
Hashemi, S. A., & Abbasi A. (2013). The Investigation of Relationship between Emotional Intelligence, Social Capital and the Organizational Commitment of the High Schools Teachers in Lamerd, iran. International Journal of current life science, 4(5).
Hashemi, S. E. (2013). The Relationship between Knowledge Management and Productivity with the Role of Organizational Culture Intermediation in the Islamic Azad University of Lamerd. Journal of Research in New Approaches in Educational Management, 5(4), 126-111, (In Persian).
Hakkak, M. N. A., Mousavi, S. N., & Ghodsi, M. (2015). Investigating the Effects of Emotional Intelligence on Social-Mentalfactors of Human Resource Productivity. Journal of Work and Organizational Psychology, 31, 129-134.
Hogan, S. J., & Coote, L. V. (2014). Organizational Culture, Innovation, and Performance: A Test of Schein's Model. Journal of Business Research, 67, 1609-1621.
Kao, C. Y., & Tsaur, S. H., & Wu, T. C. (2016). Organizational Culture on Customer Delight in the Hospitality Industry. International Journal of Hospitality Management, 56, 98-108.
Kwantes, C. T., & Boglarsky, C. A. (2007). Perceptions of Organizational Culture, Leadership Effectiveness and Personal Effectiveness Across Six Countries. Journal of International Management, 13.
Kaufman, H. (2001). Major Players: Bureaucracies in American Government. Public Admin.
Mathew, J. (2007). The Relationship of Organisational Culture with Productivity and Quality. Employee Relations, 29(6).
Marcoulides, G. A., & Heck, R. H. (1993). Organizational Culture and Performance: Proposing and Testing the Model. Organization Science, 4(2), 209-225.
Morikawa, M. (2013). Productivity and Survival of Family Firms in Japan. Journal of Economics and Business, 70, 111-125.
Naoum, S. G. (2016). Factors Influencing Labor Productivity on Construction sites. International Journal of Productivity and Performance Management, 65(3).
Ostapenko, N. (2015). National Culture, Institutions and Economic Growth. Journal of Entrepreneurship and Public Policy, 4(3).
Panagiotis, M., Alexandros, S., & George, P. (2014). Organizational Culture and Motivation in the Public Sector. International Conference on Applied Economics.
Prichard, R. C. (1990). Measuring and Improving Organizational Productivity: A Practical Guide. New York: Praeger Publication.
Pourkazemi, M. H., & Shakeri Novaee, G. (2004). A Study on the Organizational Culture of Tehran University's Schools of Management and its Role in the Effectiveness of Colleges. The Quarterly Journal of the Humanities, Special Letter, 63-37, (In Persian).
Soltani, M. R. (2012). Status Analysis and Design of an Optimal Model of Organizational Culture, One of the Armed Forces Organizations Based on the Religious Foundations and Values of the Islamic Revolution. Two Issues of Islamic Management, Scientific Research Conference, (In Persian).
Schafferitz, G. M., & August, J. S. (1999). Theories of Organization: Myths. Translatd by: A., Parsayian, Tehran: Terme Publication, (In Persian).
Smith, A. (1937). An Inquiry of the Natyre and Causes of the Wealth of Nations, New York: Random House.
Taheri, S. (2012). Efficiency and Analysis in Organizations (Total Productivity Management). Tehran: Hustan Publicaion, (In Persian).
Tangen, S. (2002). A Theorical Foundation for Productivity Measurement, Licentiate Theses, The Royal Institute of Technology, Stockholm.
Vol Glinow, M., & Vol Glinow, M. (2015). Organizational Behavior Emerging Knowledge Global Reality, Mc GrowHill education.
Wei Choo, C. (2013). Information Culture and Organizational Effectiveness. International Journal of Information Management, 33, 775-77
