بررسی رابطه عوامل شخصیتی و رضایت شغلی کارکنان بانک سپه شهر تبریز
محورهای موضوعی : مدیریت بازرگانیرحیم بدری گرگری 1 , غلامرضا گل محمد نژاد 2 , رحمان عباس پور 3
1 - عضو هیأت علمی (استادیار) دانشکده روانشناسی و علوم تربیتی، دانشگاه تبریز، تبریز، ایران
2 - عضو هیأت علمی (استادیار) گروه روانشناسی ،واحد تبریز،دانشگاه آزاد اسلامی، تبریز، ایران
3 - دانشجوی کارشناسی ارشد گروه روانشناسی ،واحد تبریز،دانشگاه آزاد اسلامی، تبریز، ایران
کلید واژه: رضایت شغلی, انعطاف‌پذیری, دلپذیر بودن, برون گرایی و مسئولیت پذیری و روان رنجور خویی,
چکیده مقاله :
رضایت شغلی یکی از چالش برانگیزترین مفاهیم سازمانی و پایه بسیاری از سیاست ها و خط مشی های مدیریت برای افزایش بهره وری و کارآیی سازمان است. هدف پژوهش حاضر، تعیین نقش عوامل شخصیتی موثر بر رضایت شغلی کارمندان بانک بود. در قالب پژوهشی توصیفی- تحلیلی، 250 نفر از کارکنان بانک سپه تبریز از طریق نمونه‌گیری تصادفی، به‌عنوان نمونه تحقیق انتخاب شدند. به منظور اندازه گیری رضایت شغلی و عوامل شخصیتی به ترتیب پرسشنامه JDI و پرسشنامه NEO-FFI استفاده شد. نتایج تحقیق نشان داد که ابعاد انعطاف‌پذیری، دلپذیر بودن، برون گرایی و مسئولیت پذیری همبستگی مثبتی با رضایت شغلی دارد و بعد روان رنجورخویی یک همبستگی منفی معنادار با رضایت شغلی داشت. همچنین نتایج تحلیل رگرسیون نشان داد که یک ترکیب خطی از ابعاد انعطاف‌پذیری و روان رنجورخویی ( 17%= R2adj) رضایت شغلی کارکنان بانک ها را پیش بینی می نماید
Today one of the main challenges of management is how to create new generations of intelligent organizations. The aim of the present research is to investigate the relation between organizational intelligence and creativeness in the central Tehran Branch of Islamic Azad University. According to Albrecht’s view, the organizational intelligence components consist of strategic perspective, common fate, trend to change, spirit, unification, knowledge application and functional pressure. The data collection method has been of correlational type. The statistical sample includes 280 university employees at managerial, expert, and clerical levels selected by random proportional classification. The research tools consist of Albrecht’s organizational intelligence questionnaire and Randseep’s creativeness questionnaire. The results of the research confirmed the positive and meaningful relation between organizational intelligence and its elements with creativeness so much so that any degree of increase or decrease in organizational intelligence and its elements causes increase or decrease in creativeness.
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AI-Mashan os (2003), Associations among job satifaction, optimism, pessimism, and psychosomatic symptoms for employees in the government sector inkowait. Psychological Reports. Aug: 93(1): 17-26.
Barrick, M. R., Mount, M. K. and Piotrowski, M. (2002), "Negative Affectivity: The Disposition to Experience Aversive Emotional States", Psychological Bulletin, 96, 465_490.
Barrick, M. R., Neubert M. J., and Stewart, G. L. (2003), "Appraised Changeability of a Stressor as a Modifier of the Relationship between Coping and Depression: A Test of the Hypothesis of Fit", Journal of Personality and Social Psychology, 59, 582- 592.
Buss, D. M. (1992), "Manipulation in Close Relationships: five Personality Factors in Interactional Context", Journal of Personality, 60, 477-99.
Carver, C. S., and Scheier, M. F. (2000), "Factors Influencing Consumer Response to Product recalls: A Regression Analysis Approach", In K. Moore (Ed.), Advances in Consumer Research, 8, 405–407.
Costa, P. T. Jr., and McCrae, R. R. (1995), "Primary Traits of Eysenck’s P-E-N System: Three and Five-Factor Solutions", Journal of Personality and Social Psychology, 69, 308–317.
Day, A. L. & Jreige, S. (2002). Examining Type A behavior Pattern to explain the relationship between job stressors and psychosocial outcomes. Journal of Occupational Health Psychology, 7: 109 – 120.
Digman, J.M. (1990), "Personality Structure: Emergence of the five-factor Model", Annual Review of Psychology, 41, 417–440.
Faranj, Sh., & Shaoud-Dargh, H. (1971). Culture of Management. Translated by: M. Sahebi, Tehran: Central Publications Public Administration, (In Persian).
Foroughi, S. (1996). Investigating the Relationship between Types of Nurses' Types or Their Job Satisfaction in Khorramabad Hospitals. Master Thesis, Tehran: Tarbiat Modares University, (In Persian).
Furnham, A.K.V., Petrides, C.J., & Jackson, T. (2002), DO personality factor can predict job satisfaction. Personality and Individual. Differences, 1,453-459.
Ganji, H. (2000). Work Psychology. Tehran: Arasbaran Publishing, (In Persian).
Gharabaghi, H. (2003). Investigating the Relationship between Personality Factors and Job Satisfaction among Tractor Plant Manufacturing Staff. Master's Thesis, Tabriz: University of Tabriz, (In Persian).
Goldberg, L.R. (1992), "Factors Influencing Consumer Response to Product Recalls: A Regression Analysis Approach", In K. Moore (Ed.), Advances in Consumer Research, 8, 405–407.
Grossi Farshi, M. (2001). New Approaches to Personality Evaluation. Tabriz: Publication of Sociology, (In Persian).
Hough, L. M., Eaton, N. K., Dunnette, M. D., Kamp, J. D. and McCloy, R.A. (1990), "Criterion-related Validities of Personality Constructs and the Effect of Response Distortion on Those Validities", Journal of Applied Psychology, 75, 581-95.
Judge, T.A., and Larsen Randy. J. (2001), Dispositionnal affect and Job satisfaction: A review and theoretical extention. Organization Behavior and Human Decision processes. Vol 86(1):67-98.
Judge, T.A., Heller, D., & Mount MK (2002), five factor model of personality and job satisfaction: A Meta analysis. Journal of Applied Psychology. Jun: 87(3): 530-41.
Mount, M. K. Barrick, M. R., and Stewart, G. L. (1998), "Basic Behavioral Science Research for Mental Health, a National Investment: Emotion and Motivation", American Psychologist, 50, 838–845.
Najarpoor Estadi, S., Esmkhani Akbari, N., & Liavarzhani, Sh. (2010). Investigating the Relationship between Personality Traits and Irrational Beliefs with Job Satisfaction among Employees of the Special Telecommunications Company of Azar-e-Bajjan Province. Productivity Management, 13, 39- 58, (In Persian).
Narimani, M. Kh., & Mozhgan, F. (2007). A Survey on Personality Characteristics and Job Satisfaction among Ardabil University Students. Journal of Ardabil University of Medical Sciences, 83, (In Persian).
Ones, D. S., and Viswesvaran, C. (1996), "Bandwidth-fidelity Dilemma in Personality Measurement for Personnel Selection", Journal of Organizational Behavior, 17, 609–626.
Pardakhtchi, M. H. (1995). Investigating the Relationship between Individual and Personality Characteristics and Job Satisfaction among the Secondary Schools of Isfahan. Master Thesis, Tehran: Shahid Beheshti University, (In Persian).
Rabbins, Stevens, P. (1995). Organizational Behavior Management. Translated by: A. Parsaean & S. M. Arabi, Tehran: Publication of the Institute for Business Studies and Research, (In Persian).
Remus, I., & Timoty, A.J. (2002), Underastanding the dynamic relationships among personality, mood, and job satisfaction: A field experience sampling syudy. Organizational behavior and Human Decision processes, 89, 1119-1139.
Rezaian, A., & Naji, M. J. (2009). Effects of Excitement and Personality on the Job Satisfaction Study in Iranian Oil Industry. Management Perspective, 33, 66-49, (In Persian).
Schmitt, N. & Beldeian, A.G. (1988), A comparison of Leasrel and two-stage least squares analysis of a hypothesized life-job satisfaction relationship. Journal of applied psychology. 67, 806-817.
Spector, P. E., Zapf, D., Chen, P. Y., and Frese, M. (2000), "Don’t Throw Out the Baby with the Bath Water: The Role of Negative Affectivity in Reports of Job Stressors and Strains", Journal of Organizational Behavior, 21, 79–95.
Witt, J. C., Clark L. A., and Elliott, S. N. (2002), "Cognitive- Affective Stress Response: Effects of Individual Stress Propensity on Physiological and Psychological Indicators of Strain", Psychological Reports, 88, 768_784
Zohuri, Q. (1996). Application of Research Method in Social Sciences. Tehran: Mir Publication, (In Persian).
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Abedi, L. A., & Mazrooei, H. (2010). Individual Factors Affecting on the Job Satisfaction of Military Forces. Journal of military medicine, 12, 45-49, (In Persian).
AI-Mashan os (2003), Associations among job satifaction, optimism, pessimism, and psychosomatic symptoms for employees in the government sector inkowait. Psychological Reports. Aug: 93(1): 17-26.
Barrick, M. R., Mount, M. K. and Piotrowski, M. (2002), "Negative Affectivity: The Disposition to Experience Aversive Emotional States", Psychological Bulletin, 96, 465_490.
Barrick, M. R., Neubert M. J., and Stewart, G. L. (2003), "Appraised Changeability of a Stressor as a Modifier of the Relationship between Coping and Depression: A Test of the Hypothesis of Fit", Journal of Personality and Social Psychology, 59, 582- 592.
Buss, D. M. (1992), "Manipulation in Close Relationships: five Personality Factors in Interactional Context", Journal of Personality, 60, 477-99.
Carver, C. S., and Scheier, M. F. (2000), "Factors Influencing Consumer Response to Product recalls: A Regression Analysis Approach", In K. Moore (Ed.), Advances in Consumer Research, 8, 405–407.
Costa, P. T. Jr., and McCrae, R. R. (1995), "Primary Traits of Eysenck’s P-E-N System: Three and Five-Factor Solutions", Journal of Personality and Social Psychology, 69, 308–317.
Day, A. L. & Jreige, S. (2002). Examining Type A behavior Pattern to explain the relationship between job stressors and psychosocial outcomes. Journal of Occupational Health Psychology, 7: 109 – 120.
Digman, J.M. (1990), "Personality Structure: Emergence of the five-factor Model", Annual Review of Psychology, 41, 417–440.
Faranj, Sh., & Shaoud-Dargh, H. (1971). Culture of Management. Translated by: M. Sahebi, Tehran: Central Publications Public Administration, (In Persian).
Foroughi, S. (1996). Investigating the Relationship between Types of Nurses' Types or Their Job Satisfaction in Khorramabad Hospitals. Master Thesis, Tehran: Tarbiat Modares University, (In Persian).
Furnham, A.K.V., Petrides, C.J., & Jackson, T. (2002), DO personality factor can predict job satisfaction. Personality and Individual. Differences, 1,453-459.
Ganji, H. (2000). Work Psychology. Tehran: Arasbaran Publishing, (In Persian).
Gharabaghi, H. (2003). Investigating the Relationship between Personality Factors and Job Satisfaction among Tractor Plant Manufacturing Staff. Master's Thesis, Tabriz: University of Tabriz, (In Persian).
Goldberg, L.R. (1992), "Factors Influencing Consumer Response to Product Recalls: A Regression Analysis Approach", In K. Moore (Ed.), Advances in Consumer Research, 8, 405–407.
Grossi Farshi, M. (2001). New Approaches to Personality Evaluation. Tabriz: Publication of Sociology, (In Persian).
Hough, L. M., Eaton, N. K., Dunnette, M. D., Kamp, J. D. and McCloy, R.A. (1990), "Criterion-related Validities of Personality Constructs and the Effect of Response Distortion on Those Validities", Journal of Applied Psychology, 75, 581-95.
Judge, T.A., and Larsen Randy. J. (2001), Dispositionnal affect and Job satisfaction: A review and theoretical extention. Organization Behavior and Human Decision processes. Vol 86(1):67-98.
Judge, T.A., Heller, D., & Mount MK (2002), five factor model of personality and job satisfaction: A Meta analysis. Journal of Applied Psychology. Jun: 87(3): 530-41.
Mount, M. K. Barrick, M. R., and Stewart, G. L. (1998), "Basic Behavioral Science Research for Mental Health, a National Investment: Emotion and Motivation", American Psychologist, 50, 838–845.
Najarpoor Estadi, S., Esmkhani Akbari, N., & Liavarzhani, Sh. (2010). Investigating the Relationship between Personality Traits and Irrational Beliefs with Job Satisfaction among Employees of the Special Telecommunications Company of Azar-e-Bajjan Province. Productivity Management, 13, 39- 58, (In Persian).
Narimani, M. Kh., & Mozhgan, F. (2007). A Survey on Personality Characteristics and Job Satisfaction among Ardabil University Students. Journal of Ardabil University of Medical Sciences, 83, (In Persian).
Ones, D. S., and Viswesvaran, C. (1996), "Bandwidth-fidelity Dilemma in Personality Measurement for Personnel Selection", Journal of Organizational Behavior, 17, 609–626.
Pardakhtchi, M. H. (1995). Investigating the Relationship between Individual and Personality Characteristics and Job Satisfaction among the Secondary Schools of Isfahan. Master Thesis, Tehran: Shahid Beheshti University, (In Persian).
Rabbins, Stevens, P. (1995). Organizational Behavior Management. Translated by: A. Parsaean & S. M. Arabi, Tehran: Publication of the Institute for Business Studies and Research, (In Persian).
Remus, I., & Timoty, A.J. (2002), Underastanding the dynamic relationships among personality, mood, and job satisfaction: A field experience sampling syudy. Organizational behavior and Human Decision processes, 89, 1119-1139.
Rezaian, A., & Naji, M. J. (2009). Effects of Excitement and Personality on the Job Satisfaction Study in Iranian Oil Industry. Management Perspective, 33, 66-49, (In Persian).
Schmitt, N. & Beldeian, A.G. (1988), A comparison of Leasrel and two-stage least squares analysis of a hypothesized life-job satisfaction relationship. Journal of applied psychology. 67, 806-817.
Spector, P. E., Zapf, D., Chen, P. Y., and Frese, M. (2000), "Don’t Throw Out the Baby with the Bath Water: The Role of Negative Affectivity in Reports of Job Stressors and Strains", Journal of Organizational Behavior, 21, 79–95.
Witt, J. C., Clark L. A., and Elliott, S. N. (2002), "Cognitive- Affective Stress Response: Effects of Individual Stress Propensity on Physiological and Psychological Indicators of Strain", Psychological Reports, 88, 768_784
Zohuri, Q. (1996). Application of Research Method in Social Sciences. Tehran: Mir Publication, (In Persian).
