بررسی تأثیر مدیریت دانش بر اثربخشی سازمانی با نقش میانجی هوش معنوی کارکنان(مورد مطالعه: حوزه پیشگیری از جرم پلیس)
محورهای موضوعی : مدیریت(منابع انسانی)عبدالرحمن میرزاخانی 1 , صیاد درویشی 2
1 - استادیار گروه پیشگیری انتظامی دانشگاه جامع علوم انتظامی امین، تهران، ایران
2 - دانشیار گروه فرماندهی و مدیریت انتظامی دانشگاه جامع علوم انتظامی امین، تهران، ایران
کلید واژه: دانش سازمانی, اثربخشی سازمانی, هوش معنوی, سازمان پلیس,
چکیده مقاله :
زمینه و هدف: امروزه ضرورت توجه سازمان‌ها بر بهبود عملکرد، اثربخشی و رضایت ذی‌نفعان، به‌ویژه در سازمان‌های خدماتی همچون پلیس، یک اصل بسیار مهم به‌شمار می‌رود، هدف از انجام این پژوهش، شناسایی میزان تأثیر ابعاد مدیریت دانش بر اثربخشی سازمانی با نقش میانجی هوش معنوی کارکنان در حوزه پیشگیری از جرم سازمان پلیس می‌باشد. روش: تحقیق حاضر از نظر داده‌ها کمی و از نظر اهداف کاربردی و از نظر ماهیت، مطالعه‌ی همبستگی است. جامعه‌ی آماری پژوهش حاضر را مسئولین سطح یک و دو مرکز مطالعات راهبردی، پژوهشگاه علوم انتظامی و نظم اجتماعی، دانشگاه علوم انتظامی امین و پلیس پیشگیری در سال 1401 تشکیل می‌دهند. بر اساس روش نمونه‌گیری طبقه‌ای و تصادفی ساده تعداد 105 نفر، حجم نمونه را تشکیل می‌دهد. داده های جمع آوری شده به روش معادلات ساختاری در نرم افزار smart pls مورد تجزیه و تحلیل قرار گرفت. یافته‌ها: یافته‌های تحقیق بیانگر آن است که ابعاد مدیریت دانش بر اثربخشی سازمانی پلیس به طور مستقیم 67/. درصد تأثیر مستقیم و از طریق هوش معنوی کارکنان به میزان 48/. درصد اثر غیرمستفیم دارد.لق، توزیع و بکارگیری دانش در جهت اثر بخشی سازمانی باید مورد توجه جدی قرار گیرد. ضمن اینکه هوش معنوی کارکنان که در این مطالعه به عنوان متغیر میانجی وارد گردید، باید تقویت گردد. واژه‌های کلیدی: دانش سازمانی، اثربخشی سازمانی، هوش معنوی، سازمان پلیس
Abstract:
Increasing organizational productivity by focusing on effectiveness along with the satisfaction of service recipients of service organizations is an inevitable necessity. The present study is an attempt to investigate the impact of knowledge management dimensions on organizational effectiveness in the field of police crime prevention, considering the mediating role of employees' spiritual intelligence. This study is quantitative in terms of data, applied in terms of objective, and correlational in nature. The statistical population of this research consisted of level one and two managers of Strategic Studies Center, Police Science Research Institute, Amin University and Prevention Police in 2022. Based on stratified and simple random sampling, the sample size included 103 participants. The collected data were analyzed by structural equation method using SPSS and Lisrel software. The findings of the research show that knowledge management dimensions have a direct effect of 67% and indirect effect of 48% through the spiritual intelligence of employees on organizational effectiveness. The direct effect of employees' spiritual intelligence on organizational effectiveness is 56%. Also, the dimensions of knowledge management predict 73% of changes in employees' spiritual intelligence. As a result, strengthening the variables of creation, distribution and application of knowledge in the direction of organizational effectiveness should be given serious attention. In addition, the spiritual intelligence of employees as a mediating variable should be strengthened since by strengthening the indicators of spiritual intelligence, the indirect effect of knowledge management dimensions on the organizational effectiveness of the police in the field of crime prevention can be increased.
Key Words: organizational effectiveness, organizational knowledge, police organization, spiritual intelligence
1.Introduction
Understanding the implications of the dimensions and indicators of knowledge management and spiritual intelligence on organizational effectiveness can be valuable for officials and managers who seek to improve and strengthen performance. However, the necessity of investigating the knowledge management, spiritual intelligence and organizational effectiveness of the police, especially in the field of crime prevention, can be seen as a response to the current environmental conditions and the needs of managers and commanders. On the other hand, increasing the effectiveness of the organization in order to improve the performance of the employees requires nobility and understanding of the direct and indirect effect of the knowledge management and spiritual intelligence components and indicators on the effectiveness of the organization. In fact, by improving the knowledge management and spiritual intelligence indicators, the organizational effectiveness of the police can be improved. In order to achieve organizational goals, including crime prevention, the present research tries to determine the dimensions of the direct and indirect effect of knowledge management through spiritual intelligence as a mediator on the organizational effectiveness of the police in crime prevention.
- Literature Review
The present research, which is conducted with the aim of knowing the impact of knowledge management dimensions on organizational effectiveness in the police crime prevention with the mediating role of employees' spiritual intelligence, is based on the dimensions of knowledge management, defined by Bhatt (2001) who considers knowledge management as the process of creating, presenting, distributing and applying knowledge, and spiritual intelligence of Wellman who emphasizes the seven dimensions of spiritual intelligence, including mastery, mindfulness, extrasensory perception, unity, intelligence, trauma, and childhood spirituality, as well as the effectiveness of Robbins (2008) including quality, education development, motivation and flexibility.
3.Methodology
This study is quantitative in terms of data, applied in terms of objective, and correlational in nature. The statistical population of this research consisted of level one and two managers of the Strategic Studies Center, Research Institute of Police Sciences and Social Order, Amin University of Police Sciences and Prevention Police in 2022, including 140 participants. The sampling method was based on stratified and simple random sampling method. According to the formula for determining the sample size, 103 participants constituted the sample of the study. Hypotheses testing was conducted using mean tests to analyze the data and calculate the population mean and standard deviation. Additionally, a structural equation model was employed in order to perform multivariate regression, factor analysis, path analysis, and to assess the causal relationship among variables. Also, to measure hidden variables measurable and obvious indicators were used. The data was analyzed using SPSS and Lisrel software.
4.Result
The research data and the results obtained through path analysis show that the dimensions of knowledge management not only have a significant direct effect on organizational effectiveness, but also have a greater and stronger effect on spiritual intelligence and that investing through spiritual intelligence has a double effect of 88% directly and indirectly on organizational effectiveness. For this reason, the third and fourth hypotheses of the research were also confirmed.
5.Conclusion
The significant effect of knowledge management dimensions on organizational effectiveness has been confirmed in the conducted research. Also, in this research, the effect of knowledge management on organizational effectiveness in crime prevention, and more importantly, the significant large effect of organizational structure on spiritual intelligence have been confirmed. Furthermore, the indirect effect of knowledge management through spiritual intelligence on organizational effectiveness shows that the mediating variable, in addition to the direct effect on organizational effectiveness in the field of crime prevention, also indirectly affects the dimensions which in turn facilitates the management of organizational effectiveness knowledge. Therefore, it is possible to restore and develop the indicators of creation, presentation, distribution and use throughout the organization, especially within the executive layers of the police, and at the same time, consider the indicators of spiritual intelligence including mastery, concern, extrasensory perception and unity which is derived from the nature of humans, in order to increase the intensity of the direct and indirect effect of knowledge management on organizational effectiveness. It should be mentioned that, based on the the findings of the present research, organizational knowledge helps to strengthen spiritual intelligence.
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