Investigating Knowledge Management Practices in a Successful Research and Development Organization
محورهای موضوعی : Design of ExperimentMilad Jasemi 1 , Morteza Piri 2
1 - Department of Industrial Engineering, Islamic Azad University, Masjed Soleyman Branch, Masjed Soleyman, Iran
2 - Department of Industrial Engineering, Iran University of Science and Technology, Tehran, Iran
کلید واژه: Knowledge Management, knowledge model, knowledge map, knowledge distribution,
چکیده مقاله :
In this paper after a review on the concept and literature of knowledge management, the conceptual model of a successful knowledge management system that is currently being applied in a research and development (R&D) aerospace organization is presented and discussed. The main contribution of the paper is presenting the model in its useful and practical status without becoming involved in theoretical discussions that have different shapes but similar meanings.
Adler, P.S. and Kwon, S.W. (2002). Social capital: Prospects for a new concept. Academy of Management Rev. J., 27, 17–40.
Agrawal, A.M. (2010). Knowledge management in higher technical institutions in India. Birla Institute of Technology, India, Available online from:http://www.iamot.org/conference/index.php/ocs/4/paper/viewFile/982/405.
Alavi, M. (1999). Managing organisational knowledge. Working paper.
Alavi, M. and Leidner, D.E. (1999). Knowledge management systems: Emerging views and practices from the field. Proceedings of the 32nd Hawaii international conference on system sciences, USA.
Alavi, M. and Leidner, D.E. (1999). Knowledge management systems: Issues, challenges and benefits. Communications of the Association for Information Systems (CAIS), 1, Article 7.
Alavi, M. and Leidner, D.E. (2001). Review KM and KM systems: Conceptual foundations and research issues. MIS Quarterly J., 25, 107–136.
Allameh, M., Zamani, M. and Davoodi, S.M.R. (2011). The relationship between organizational culture and knowledge management (A case study: Isfahan University). Procedia Computer Sci. J., 3, 1224–1236.
Andrade, J., Ares, J., Garcia, R., Rodriguez, S., Silva, A. and Suarez, S. (2003). Knowledge management systems development: A roadmap. J. Lecture Notes in Computer Sci., 2773, 1008–1015.
Aranganathan, P. and Lakshmi, J. (2010). Knowledge management in Indian information technology (IT) organizations in teaching jobs. India, Available online from: http://www.indianmba.com/Faculty_Column/FC1137/fc1137.html.
Argyris, C. and Schon, D. (1978). Organizational learning: A theory of action perspective, Addision-Wesley.
Balthazard, P.A. and Cooke, R.A. (2004). Organisational culture and knowledge management success: Assessing the behavior – performance continuum. Proceedings of the 37th Hawaii International Conference on System Sciences, USA.
Basili, V.R. and Rombach, H.D. (1991). Support for comprehensive reuse. J. Software Engineering, 6, 303–316.
Beckman, T. (1999). The current state of knowledge management. CRC Press.
Beijerse, R.P. (1999). Questions in KM: Defining and conceptualizing a phenomenon. J. Knowledge Management, 3, 94–109.
Bontis, N. (1996). There’s a price on your head: Managing intellectual capital strategically. Ivey Business J. (formerly Business Quarterly), 60, 40–47.
Bontis, N. (2001). Assessing knowledge assets: A review of the models used to measure intellectual capital. International J. Management Reviews, 3, 41-61.
Bontis, N. (2002). Intellectual capital: An exploratory study that develops measures and models. Oxford University Press.
Bontis, N. (2002). Managing organizational knowledge by diagnosing intellectual capital: Framing and advancing the state of the field. Oxford University Press.
Borg, W.R., Gall, J.P. and Gall, M.D. (1993). Applying educational research: A practical guide. Longman Publishing Group.
Call, D. (2005). KM-not rocket science. J. Management, 9, 19–30.
Carneiro, A. (2000). How does knowledge management influence innovation and competitiveness? J. Knowledge Management, 4, 87–98.
Davenport, T.H. and Prusak, L. (1997). How organizations manage what they know. Harvard Business School Press.
Davenport, T.H. and Prusak, L. (1998). Working knowledge. Harvard Business School Press.
Davenport, T.H. and Prusak, L. (2000). Working knowledge: How organizations manage what they know. Harvard Business School.
Denning, S. (2000). The Springboard: How storytelling Ignites action in knowledge-era organizations. Butterworth–Heinemann.
Drucker, P. (1993). Postcapitalist society. NY: Harper Business.
Firestone, J.M. (2001). Key issues in knowledge management, knowledge and innovation. J. the KMCI 1, 8-38.
Grant, R. (1991). The resource-based theory of competitive advantage: Implications for strategy formulation. California Management Rev. J., 33, 114–35.
Hansen, M.T., Nohria, N. and Tierney, T. (1999). What’s your strategy for managing knowledge? Harvard Business Rev. J., 23, 106–116.
Hedlund, G. (1994). A model of knowledge management and the N-form corporation. Strategic Management J., 15, 73–90.
Holsapple, C.W. and Joshi, K.D. (1999). Knowledge selection: Concepts, issues, and technologies. Handbook on Knowledge Management, Springer-Verlag.
Hsu, H.Y. (2006). Knowledge management and intellectual capital (PhD thesis). Department of Management, Southern Illinois University Carbondale, USA.
Huber, G. (1991). Organizational learning: The contributing processes and the literatures. Organization Sci. J., 2, 88–115.
Jashapara, J. (2004). Knowledge management: An integrated approach FT (Financial Times). Prentice Hall.
Kanter, J. (1999). Knowledge management practically speaking. Information System Management J., 16, 7–15.
Kidwell, J.J., Vander Linde, K.M. and Johnson, S.L. (2000). Applying corporate knowledge management practices in higher education. J. EDUCAUSE Quarterly, 4, 28-33.
Kucza, T. (2001). Knowledge management process model. VIT Publications’, Technical Research Centre of Finland, ESPOO.
Malhotra, Y. (2000). Knowledge management and new organizational form. Hershey: Idea Group Publishing.
March, S.T. and Smith, G.F. (1995). Design and natural science research on information technology. Decision Support Systems J., 15, 251–266.
Markus, M.L. (2001). Toward a theory of knowledge reuse: Types of knowledge reuse situations and factors in reuse success. J. Management Information Systems, 18, 57–93.
Mathiassen, L., Robertson, M. and Swan, J. (2003). Cracking the code: The dynamics of professional knowledge. European Knowledge Management Conference.
Mintzberg, H. (1989). Mintzberg on Management: Inside our strange world of organizations. The Free Press.
Newell, S. (2004). Enhancing cross-project learning. Engineering Management J., 16, 12–20.
Nonaka, I. (1994). A dynamic theory of organizational knowledge creation. Organization Sci. J., 5, 14–37.
Nonaka, I. and Takeuchi, H. (1995). The knowledge-creating company. Oxford University Press.
Pike, S., Rylander, A. and Roos, G. (2002). Intellectual capital: Management and disclosure. Oxford University Press.
Polyani, M. (1966). The tacit dimension. Routledge & Kegan Paul.
Prahalad, C. and Hammel, G. (1990). The core competence of the corporation. Harvard Business Rev. J., 68, 79–90.
Roth, G. and Kleiner, A. (1998). Developing organizational memory through learning histories. Organizational Dynamics J., 43–60.
Rumizen, M.C. (2002). The complete idiot’s guide to knowledge management. CWL Publishing Enterprises.
Salmador, M.P. and Bueno, E. (2007). Knowledege creation in strategy-making: Implications for theory and practice. European J. Innovation Management, 10, 1060–1460.
Scheer, A.W. (1994). Business process engineering. Springer.
Schultze, U. and Stabell, C. (2004). Knowing what you don’t know? Discourses and contradictions in knowledge management research. J. Management Studies, 41, 549–573.
Senge, P. (1990). The fifth discipline: The art and practice of the learning organization. Doubleday/Currency.
Swan, J., Newell, S., Scarbrough, H. and Hislop, D. (1999). Knowledge management and innovation: Networks and networking. J. Knowledge Management, 3, 262–275.
Swap, W., Leonard, D., Shields, M. and Abrams, L. (2001). Using mentoring and storytelling to transfer knowledge in the workplace. J. Management Information Systems, 18, 95–114.
Van Buren, M.E. (1999). A yardstick for knowledge management. Training & Development J., 53, 71-78.
Von Krogh, G. (1998). Care in knowledge creation. California Management Rev. J., 40, 133–153.
Von Krogh, G., Back, A. and Seufert, A. (2005). Putting knowledge networks into action. Springer.
Wigg, K. (1993). Knowledge management foundations. Arlington: Schema Press.
Zack, M. (1999). Knowledge and strategy. Butterworth-Heinemann.
