شناسایی، سطح بندی و اولویت بندی عوامل مرتبط با مدل مدیریت تنوع در سازمان‌های دولتی ایران
محورهای موضوعی :
مدیریت صنعتی
Parmis Pakrooh
1
,
Esmail Ghaderi
2
,
Mahmoud Rahmani
3
1 - PhD student of public Management , Department of Management, Sanandaj Branch, Islamic Azad University, Sanandaj, Iran.
2 - Assistant Professor , Department of Public Management, Saghez Branch, Islamic Azad University, Saghez, Iran, Correspondence Officer.
3 - Assistant Professor, Department of Management , Sanandaj Branch, Islamic Azad University, Sanandaj, Iran.
تاریخ دریافت : 1401/09/01
تاریخ پذیرش : 1401/11/16
تاریخ انتشار : 1402/05/01
کلید واژه:
تنوع,
سازمان‌های دولتی,
تحلیل مضمون,
مدیریت تنوع,
چکیده مقاله :
هدف پژوهش حاضر شناسایی، سطح بندی و اولویت بندی عوامل مرتبط با مدل مدیریت تنوع در سازمان‌های دولتی ایران است. این پژوهش دارای رویکردی آمیخته (کیفی و کمی) است که از نظر هدف، توسعه‌ای -کاربردی و از حیث ماهیت و روش، پیمایشی است. ابزار گردآوری اطلاعات مراجعه به اسناد، مصاحبه با خبرگان و پرسشنامه بود که روایی و پایایی مصاحبه و پرسشنامه با درصد بالایی به تایید رسید. جامعه آماری این پژوهش شامل 22 نفر از اساتید دانشگاه و مدیران ارشد سازمان‌های دولتی می‌باشد که به روش نمونه‌گیری هدفمند انتخاب شدند؛ در این پژوهش در بخش کیفی به‌منظور استخراج و تحلیل کدهای مربوط به مصاحبه با خبرگان از نرم‌افزار NVIVO ویراست 11 و به‌منظور سطح‌بندی و بررسی ارتباط بین مضامین تکنیک معادلات ساختاری تفسیری (ISM)، تحلیل میک مک و دیمتل به کار گرفته شد و نرم‌افزارهای EXCEL ویراست 2019 و SPSS ویراست 23 استفاده گردید. نتایج حاصل از کدگذاری باز داده‌های کیفی گردآوری شده منجر به 101 کد اولیه، 26 مضمون پایه و 10 مضمون سازمان‌دهنده می باشد. همچنین نتایج نشان می‌دهد مدل مدیریت تنوع در سازمان‌های دولتی شامل چهار سطح می‌باشد. تأثیرپذیرترین مضامین به ترتیب سیاست‌های عملی مدیریت، توجه به قضاوت اجتماعی و مدیریت کیفیت سازمان بود و هدف‌گذاری استراتژیک تأثیرگذارترین مضمون بوده است. نتایج تحلیل دیمتل مضامین سازمان‌دهنده مدل مدیریت تنوع نشان می‌دهد مضمون سازمان‌دهنده توسعه مسیر شغلی کارکنان با اهمیت‌ترین مضمون سازمان‌دهنده و مضمون سازمان‌دهنده توجه به قضاوت اجتماعی تأثیرپذیرترین مضمون سازمان‌دهنده بوده‌اند.
چکیده انگلیسی:
ThThe purpose of the current research is to identify, stratify and prioritize the factors related to the diversity management model in Iran's government organizations. This research has a mixed approach (qualitative and quantitative) which is developmental-applied in terms of purpose and survey in terms of nature and method. The means of collecting information were referring to documents, interviewing experts and questionnaires, and the validity and reliability of interviews and questionnaires were confirmed with a high percentage. The statistical population of this research includes 22 university professors and senior managers of government organizations who were selected by purposeful sampling; In this research, in the qualitative part, in order to extract and analyze the codes related to interviews with experts from the NVIVO software version 11, and in order to stratify and examine the relationship between the themes of the Interpretive Structural Equations (ISM) technique, Micmac and Dimtel analysis were used, and EXCEL software was used. 2019 and SPSS version 23 was used. The results of the open coding of the collected qualitative data lead to 101 primary codes, 26 basic themes and 10 organizing themes. Also, the results show that the diversity management model in government organizations includes four levels. The most influential themes were, in order of practical management policies, attention to social judgment and organization quality management, and strategic targeting was the most influential theme.
منابع و مأخذ:
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Assarian, M., & Yazdani, H. R. (2018). Investigating the Effectiveness of Business Strategic Orientation on Organizational Performance Considering the Intervening Role of Knowledge Management. Journal of Business, 10(4), 835-854.
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Inegbedion, H., Sunday, E., Asaleye, A., Lawal, A., & Adebanji, A. (2020). Managing diversity for organizational efficiency. Sage Open, 10(1), 2158244019900173.
Jami Pour, M., Assarian, M., & Yazdani, H. R. (2018). Investigating the Effectiveness of Business Strategic Orientation on Organizational Performance Considering the Intervening Role of Knowledge Management. Journal of Business Management, 10(4), 835-854. doi: 10.22059/jibm.2018.231985.2575
Jankelová, N., Joniaková, Z., & Procházková, K. (2022). The way to business competitiveness: the importance of diversity management and teamwork climate in stabilizing of employees. Journal of Business economics and Management, 1-20.
Kharroubi, D. (2021). Global workforce diversity management: Challenges across the world. Ekonomicko-manazerske spektrum, 15(1), 28-37.
Khodajoo, A., Jahromi, M. N., Dastbarhagh, H., & Afroozeh, S. (2021). Presenting a multi-level model of effective diversity management in Iranian Football Premier League clubs. Journal of Sport Management, (Articles in Press).
Khorasani, A., Maleki, H., & Moaref Vand, Z. (2012). The role of diversity management in improving the quality of teamwork; A reflection on the experience of SAPCO company's work teams. Bi quarterly journals of management and planning in educational systems, 6(10), 9-26.
Kirton, G., & Greene, A. M. (2021). The dynamics of managing diversity and inclusion: A critical approach. Routledge.
Kreitz, P. (2014). Best practices for managing organizational diversity. Journal of Librarianship, 4(9), 1-49.
Lin, C. J., & Wu, W. W. (2008). A causal analytical method for group decision-making under fuzzy environment. Expert Systems with Applications, 34(1), 205-213.
Martdianty, F., & Tjoeng, C. (2022). Diversity Management on Organizational Citizenship Behavior: Examining The Potential Mediators. Jurnal Aplikasi Bisnis Dan Manajemen (JABM), 8(2), 372-385.
Mashhadhi, J. (2020). Investigating the recognition of the differences and various skills of strategic employees for the success of diversity management in the organization. The 6th International Conference on Management, Accounting, Economics and Social Sciences, Hamedan, Iran.
Mozafari, M., & Fathinejad, A. (2016). Examining the importance of diversity management and its role in human resource activities. The second international conference on the integration of management and economics in development, Tehran, Iran.
Patrick, H.A., & Kumar, V.R. (2012). Managing workplace diversity: Issues and challenges. Sage Open, 2(2), 90-105.
Rahim Nia, F., & Loghmani, H. (2012). Strategic management of workforce diversity, a competitive advantage. 10th International Conference on Strategic Management, Tehran, Iran.
Rahman, U., & Habiba Faria, B. (2019). Diversity Management and the Role of Leader. Open Economics, De Gruyter, 2(1), 30-39.
Riccucci, N. M. (2021). Managing diversity in public sector workforces. Routledge.
Sepehri, P. (2018). Diversity management in international organizations. Publication of Industrial Management Organization, 1st edition.
Shaker Ardakani, M., Abzari, M., Shaemibarzaki, A., & Fathi, S. (2016). Investigating the impact of diversity management on behavioral outcomes with an emphasis on the moderating role of organizational culture in Iran's steel industry. Organizational Culture Management, 15(1), 43-68.
Mehng, S. A., Sung, S. H., & Leslie, L. M. (2019). Does diversity management matter in a traditionally homogeneous culture?. Equality, Diversity and Inclusion: An International Journal, 38(7), 743-762.
Soltani, M., Deghahang, M., & Pirzeh, H. (2015). The role of diversity management in the organizational growth of physical education teachers in Tehran cities. The first national conference on developments in sports science in the field of health, prevention and heroism, Tehran, Iran.
Tamunomiebi, M. D., & John-Eke, E.C. (2020). Workplace Diversity: Emerging Issues in Contemporary Reviews. International Journal of Academic Research in Business and Social Sciences, 10(2), 255–265.
Tsusaka, M., Greiser, C., Krentz, M., & Reeves, M. (2019). The Business Imperative of Diversity. Retrieved from https://www.bcg.com/en-us/publications/2019/winning-the-20s-business-imperative-of-diversity.
Urbancová, H., Hudáková, M., & Fajčíková, A. (2020). Diversity management as a tool of sustainability of competitive advantage. Sustainability, 12(12), 5020.
Yadav, S., & Lenka, U. (2022). Uncovering the intellectual structure of diversity management research: a bibliometric analysis (1990–2019), 4(12), 1990–2019, Personnel Review.
Yousefi, A., Kavosi, Zahra., & Nikmanesh, P. (2016). Examining managers' perceptions of the dimensions of diversity in crisis management in educational hospitals in Shiraz. Journal of Health-Oriented Research, 3(3), 236-227.
Zalis, S. (2017). The truth about diversity—and why it matters. Forbes Magazine Online. Retrieved from https://www.forbes.com/sites/shelleyzalis/2017/11/30/the-truth-about-diversity-and-why-it-matters/?sh=668f951266e7
Zolfaqarian, M., & Latifi, M. (2010). Foundation data theorizing with Nvivo8. Tehran: Imam Sadegh University.
_||_
Alfalih, A. A. (2022). How to Develop Diversity Management Competencies in the Private Sector in Saudi Arabia. SAGE Open, 12(2), 21582440221102448.
Assarian, M., & Yazdani, H. R. (2018). Investigating the Effectiveness of Business Strategic Orientation on Organizational Performance Considering the Intervening Role of Knowledge Management. Journal of Business, 10(4), 835-854.
Beham, B., Straub, C., & Joachim, S. (2012). Managing diversity in organizations. ZfB –SPECIAL, 82(5), 1–2.
Benson, C. A. (2002). Procedural justice, effective leadership, and organizational commitment amidst organizational change. University of California, Santa Cruz.
Field, M. (2010). Management of diversity in the organization (Mohammad Shafiqzadeh, Trans.). Tehran: Sepanir Oil and Gas Engineering Company.
Ghanbari, S., & Sharifi, M. (2019). Providing a framework for managing the diversity of human resources in the broadcasting organization. Scientific quarterly of interdisciplinary studies of communication and media, 9(3), 11-39.
Ghasempour Ganji, F. (2019). Explaining the workforce diversity management model with a strategic approach to human resource management in Iran's leading private companies, [Doctoral thesis, Ferdowsi University of Mashhad, Faculty of Administrative and Economic Sciences, Iran].
Hunt, V., Layton, D., & Prince, S. (2015). Diversity matters. McKinsey & Company, 1(1), 15-29.
Inegbedion, H., Sunday, E., Asaleye, A., Lawal, A., & Adebanji, A. (2020). Managing diversity for organizational efficiency. Sage Open, 10(1), 2158244019900173.
Jami Pour, M., Assarian, M., & Yazdani, H. R. (2018). Investigating the Effectiveness of Business Strategic Orientation on Organizational Performance Considering the Intervening Role of Knowledge Management. Journal of Business Management, 10(4), 835-854. doi: 10.22059/jibm.2018.231985.2575
Jankelová, N., Joniaková, Z., & Procházková, K. (2022). The way to business competitiveness: the importance of diversity management and teamwork climate in stabilizing of employees. Journal of Business economics and Management, 1-20.
Kharroubi, D. (2021). Global workforce diversity management: Challenges across the world. Ekonomicko-manazerske spektrum, 15(1), 28-37.
Khodajoo, A., Jahromi, M. N., Dastbarhagh, H., & Afroozeh, S. (2021). Presenting a multi-level model of effective diversity management in Iranian Football Premier League clubs. Journal of Sport Management, (Articles in Press).
Khorasani, A., Maleki, H., & Moaref Vand, Z. (2012). The role of diversity management in improving the quality of teamwork; A reflection on the experience of SAPCO company's work teams. Bi quarterly journals of management and planning in educational systems, 6(10), 9-26.
Kirton, G., & Greene, A. M. (2021). The dynamics of managing diversity and inclusion: A critical approach. Routledge.
Kreitz, P. (2014). Best practices for managing organizational diversity. Journal of Librarianship, 4(9), 1-49.
Lin, C. J., & Wu, W. W. (2008). A causal analytical method for group decision-making under fuzzy environment. Expert Systems with Applications, 34(1), 205-213.
Martdianty, F., & Tjoeng, C. (2022). Diversity Management on Organizational Citizenship Behavior: Examining The Potential Mediators. Jurnal Aplikasi Bisnis Dan Manajemen (JABM), 8(2), 372-385.
Mashhadhi, J. (2020). Investigating the recognition of the differences and various skills of strategic employees for the success of diversity management in the organization. The 6th International Conference on Management, Accounting, Economics and Social Sciences, Hamedan, Iran.
Mozafari, M., & Fathinejad, A. (2016). Examining the importance of diversity management and its role in human resource activities. The second international conference on the integration of management and economics in development, Tehran, Iran.
Patrick, H.A., & Kumar, V.R. (2012). Managing workplace diversity: Issues and challenges. Sage Open, 2(2), 90-105.
Rahim Nia, F., & Loghmani, H. (2012). Strategic management of workforce diversity, a competitive advantage. 10th International Conference on Strategic Management, Tehran, Iran.
Rahman, U., & Habiba Faria, B. (2019). Diversity Management and the Role of Leader. Open Economics, De Gruyter, 2(1), 30-39.
Riccucci, N. M. (2021). Managing diversity in public sector workforces. Routledge.
Sepehri, P. (2018). Diversity management in international organizations. Publication of Industrial Management Organization, 1st edition.
Shaker Ardakani, M., Abzari, M., Shaemibarzaki, A., & Fathi, S. (2016). Investigating the impact of diversity management on behavioral outcomes with an emphasis on the moderating role of organizational culture in Iran's steel industry. Organizational Culture Management, 15(1), 43-68.
Mehng, S. A., Sung, S. H., & Leslie, L. M. (2019). Does diversity management matter in a traditionally homogeneous culture?. Equality, Diversity and Inclusion: An International Journal, 38(7), 743-762.
Soltani, M., Deghahang, M., & Pirzeh, H. (2015). The role of diversity management in the organizational growth of physical education teachers in Tehran cities. The first national conference on developments in sports science in the field of health, prevention and heroism, Tehran, Iran.
Tamunomiebi, M. D., & John-Eke, E.C. (2020). Workplace Diversity: Emerging Issues in Contemporary Reviews. International Journal of Academic Research in Business and Social Sciences, 10(2), 255–265.
Tsusaka, M., Greiser, C., Krentz, M., & Reeves, M. (2019). The Business Imperative of Diversity. Retrieved from https://www.bcg.com/en-us/publications/2019/winning-the-20s-business-imperative-of-diversity.
Urbancová, H., Hudáková, M., & Fajčíková, A. (2020). Diversity management as a tool of sustainability of competitive advantage. Sustainability, 12(12), 5020.
Yadav, S., & Lenka, U. (2022). Uncovering the intellectual structure of diversity management research: a bibliometric analysis (1990–2019), 4(12), 1990–2019, Personnel Review.
Yousefi, A., Kavosi, Zahra., & Nikmanesh, P. (2016). Examining managers' perceptions of the dimensions of diversity in crisis management in educational hospitals in Shiraz. Journal of Health-Oriented Research, 3(3), 236-227.
Zalis, S. (2017). The truth about diversity—and why it matters. Forbes Magazine Online. Retrieved from https://www.forbes.com/sites/shelleyzalis/2017/11/30/the-truth-about-diversity-and-why-it-matters/?sh=668f951266e7
Zolfaqarian, M., & Latifi, M. (2010). Foundation data theorizing with Nvivo8. Tehran: Imam Sadegh University.
