Designing a Performance Evaluation Model in Macro Government Organizations (Case Study: Jam Petrochemical Company)

محورهای موضوعی : Organizations

Mahdi Shajar ¹ ( Ph.D. Candidate in Accounting, Bushehr Branch, Islamic Azad University, Bushehr, Iran. )
Mostafa Ghasemi ² ( Assistant Professor, Department of Accounting, Bushehr Branch, Islamic Azad University, Bushehr, Iran. )
Abdolreza Mohseni ³ ( Assistant Professor, Department of Accounting, Bushehr Branch, Islamic Azad University, Bushehr, Iran. )

تاریخ دریافت : 1402/05/15 تاریخ پذیرش : 1402/07/27 تاریخ انتشار : 1402/10/11

کلید واژه: Technology, Jam Petrochemical Company, Infrastructure management, Performance Evaluation,

چکیده مقاله :

Performance evaluation, as a tool to know the degree of success of organizations in achieving predetermined goals and a factor in managers' decisions, has been one of the constant needs of organizations. The purpose of this research is to identify performance evaluation indicators and explain the appropriate performance evaluation model in Macro government organizations such as Jam Petrochemical Company. This research is based on the purpose of applied research and also based on the research method with a mixed or combined approach with a sequential exploratory strategy. The required data were collected through qualitative research (interview) and quantitative research (questionnaire). In the quantitative part, the current research can be considered as a non-experimental (descriptive) type of research and a survey type. To analyze the data of the questionnaire, this research has been done in four phases, the first phase is to identify and rank the strengths and weaknesses of Jam Petrochemical Company, and the second phase is to use a Delphi test to identify indicators that are effective in evaluating the performance of Jam Petrochemical Company. The third phase is exploratory factor analysis and determining Dimensions of performance evaluation in Jam Petrochemical Company and finally the fourth phase of structural equations and path analysis. The results of the research showed that considering that the T-statistic for all variables is more significant than 1.96 and also considering the positiveness of the path coefficients, the variables (scientific observation, technology and technology, financial management, managers' responsibility, infrastructure management, management and leadership and human resources) are among the factors that make up the performance evaluation system in Jam Petrochemical Company.

منابع و مأخذ:

Abadtalab, H., Tahmasebi Limooni, S., & Ghiasi, M. (2023). Staff performance Competencies and Information Security: An Analysis of the Role of Library Software System Development. Journal of System Management, 9(2), 1-15. https://doi.org/10.30495/jsm.2023.1968006.1690

Abrantes, T., Imbriano, D., Reimann, D., & Sullivan, J. (2023). Performance Measurement Part I: Foundational Knowledge for Measure Development. Journal of the American Academy of Dermatology, 28(2), 1141-1160. https://doi.org/10.1016/j.jaad.2023.01.054

Aftabi, B., & Soltanpanah, H. (2021). Identifying and Prioritizing Factors Affecting Employee Performance. Governance and Development Journal, 1(1), 105-114. [In Persian]        https://doi.org/10.22111/jipaa.2021.132979  

Ahmadpour, M., Gholipour Kanaani, Y., & Movahhedi, M. M. (2023). The Structural Model for Evaluating the Performance of the Sustainable Supply Chain of the Service Sector (Case Example: Social Security Organization). Journal of System Management, 9(2), 169-181. https://doi.org/10.30495/jsm.2023.1973196.1716

Anjomshoae, A., Hassan, A., Wong, K., & Banomyong, R. (2021). An Integrated multi-stage fuzzy inference performance measurement scheme in humanitarian relief operations. International Journal of Disaster Risk Reduction, (61), 87-102. https://doi.org/10.1016/j.ijdrr.2021.102298    

Azhang, A., Asadi, G., Baghomian, R., & Hajipour, B. (2023). A Conceptual Framework for Performance Evaluation in Corporations. Journal of Accounting Knowledge, 14(1), 143-169. https://doi.org/10.22103/jak.2022.19462.3707  

Benet, N., Deville, A., & Ventolini, S. (2023). When a financially oriented performance measurement system supports hybrid collective sensemaking: The case of a cooperative bank. The British Accounting Review, 14(4), 177-195. https://doi.org/10.1016/j.bar.2023.101202  

Blais, C., St-Pierre, J., & Bergeron, H. (2023). Performance measurement in new product development projects: findings from successful small and medium enterprises. International Journal of Project Management, 41(2), 428-444. https://doi.org/10.1016/j.ijproman.2023.102451 

Bravo, V., & Caniato, F. (2023). Sustainability performance measurement in the food supply chain: Trade-offs, institutional pressures, and contextual factors. European Management Journal, 16(6), 863-881. https://doi.org/10.1016/j.emj.2023.04.004  

Domingues, A., Usman Mazhar, M., Bull, R. (2023). Environmental performance measurement in arts and cultural organisations: Exploring factors influencing organisational changes. Journal of Environmental Management, (326), 1-16. https://doi.org/10.1016/j.jenvman.2022.116731

Etemadi, S., Shirvani, A., & Darvish, Z. (2023). Dentifying and explaining a model for improving DNA genetic codes (Case study: Isfahan Tokafulad Holding Companies). Journal of System Management, 9(3), 209-228. https://doi.org/10.30495/jsm.2023.1977786.1749

Govindan, K., Kannan, D., & Ballegard Jorgensen, T., & Straarup Nielsen, T. (2022). Supply Chain 4.0 performance measurement: A systematic literature review, framework development, and empirical evidence. Transportation Research Part E: Logistics and Transportation Review, (164), 677-692. https://doi.org/10.1016/j.tre.2022.102725  

Haniffah, N., Sharaf Shaiban, M., & Ahmed, P. (2023). Development and validation of a performance measurement system based on Islamic principles. Journal of Heliyon, 9(5), 1-13. https://doi.org/10.1016/j.heliyon.2023.e16095 

He, K., Cramm, S., Rangel, S. (2023). Defining high-quality care in pediatric surgery: Implications for performance measurement and prioritization of quality and process improvement efforts. Seminars in Pediatric Surgery, 32(2), 1-14. https://doi.org/10.1016/j.sempedsurg.2023.151274  

Jaaskelainen, A., Tappura, S., & Pirhonen, J. (2022). The path toward successful safety performance measurement. Journal of Safety Research, (83), 181-194. https://doi.org/10.1016/j.jsr.2022.08.014  

Kerr, P., & Santos, M. (2023). The impact of performance measurement diversity on customer-oriented selling behavior. Journal of Industrial Marketing Management, (110), 683- 699. https://doi.org/10.1016/j.indmarman.2023.02.016

Lennon, N. (2022). Balancing incremental and radical innovation through performance measurement and incentivization. The Journal of High Technology Management Research, (86), 301-317. https://doi.org/10.1016/j.hitech.2022.100439  

Luc Nappert, L., & Bamber, M. (2023). Out of control? Tracking system technologies and performance measurement. Journal of Management Accounting Research, 36(1), 2064- 2082. https://doi.org/10.1016/j.mar.2023.100855  

Maylor, H., Geraldi, J., Budzier, A., Turner, N., & Johnson, M. (2023). Mind the gap: Towards performance measurement beyond a plan-execute logic. International Journal of Project Management, 41(4), 530- 549. https://doi.org/10.1016/j.ijproman.2023.102467  

MokhtarpourAsl, H., Kameli, M. (2022). Model for Evaluating the Sustainable Performance of Human Resources. Management and Development Process, 35(1), 81-115. [In Persian]  http://jmdp.ir/article-1-4360-fa.html

Niroomand, H., Bagheri, M., & Rezayat, G. (2021). Individual characteristics indicators evaluate the performance of employees of military organizations. Strategic Defense Studies, 19(83), 131-154. [In Persian] https://sds.sndu.ac.ir/article_1299.html?lang=en  

Niu, Y., Fan, Y., & Li, Y. (2023). Safety performance measurement in collectivized oil companies in China: Contribution of leading indicators to lagging indicators. Journal of Loss Prevention in the Process Industries, (83), 1082-1098. https://doi.org/10.1016/j.jlp.2023.105090  

Nudurupati, S., Garengo, P., & Bititci, U. (2021). Impact of the changing business environment on performance measurement and management practices. International Journal of Production Economics, (232), 119- 133. https://doi.org/10.1016/j.ijpe.2020.107942  

Penaloza, A., Formoso, C., & Abreu Saurin, T. (2021). A resilience engineering-based framework for assessing safety performance measurement systems: A study in the construction industry. Journal of Safety Science, (142), 15-29. https://doi.org/10.1016/j.ssci.2021.105364  

Salais-Fierro, T., Saucedo Martinez, J., & Torres Vergara, J. (2023). Performance measurement of a Resilient-Sustainable Supply Chain through fuzzy multi-criteria techniques. Journal of Computers & Industrial Engineering, (177), 1-21. https://doi.org/10.1016/j.cie.2023.109059   

Soltanzadeh, H., Keykhaei, R., Abdolbaghi Ataabadi, A., & Arman, M. H. (2023). Portfolio Optimization and the Momentum- Contrarian Strategy (MCS)- Based Performance: Evidence from Tehran Stock Exchange. Journal of System Management, 9(3), 1-26. https://doi.org/10.30495/jsm.2022.1966975.1685

Tanrıverdi, G., Merkert, R., Karamasa, C., Asker, V. (2023). Using multi-criteria performance measurement models to evaluate the financial, operational and environmental sustainability of airlines. Journal of Air Transport Management, (112), 253-267. https://doi.org/10.1016/j.jairtraman.2023.102456    

Taheri, O., Alem Tabriz, A., Sameie, R., & Samari, D. (2023). Explaining the Impact of Entrepreneurial Knowledge On the Structure and Performance of Home Based Business. Journal of System Management, 9(2), 69-79. https://doi.org/10.30495/jsm.2023.1971850.1703

Van der Hauwaert, E., Hoozee, S., Maussen, S., & Bruggeman, W. (2022). The impact of enabling performance measurement on managers’ autonomous work motivation and performance. Journal of Management Accounting Research, (55), 138-152. https://doi.org/10.1016/j.mar.2021.100780  

Vegter, D., Hillegersberg, J., & Olthaar, M. (2023). Performance measurement system for circular supply chain management. Journal of Sustainable Production and Consumption, (36), 171-183. https://doi.org/10.1016/j.spc.2023.01.003  

Xiaoling Chen, C., Lill, J., & Lucianetti, L. (2023). Performance measurement system diversity and product innovation: Evidence from longitudinal survey data. Journal of Accounting, Organizations and Society, 18(3), 1-19. https://doi.org/10.1016/j.aos.2023.101480  

Zhang, X., Wang, L., Jin, Q., Lin, Z., Zheng, C., Wu, Y., & Wu, X. (2023). Research on on-site measurement factors and performance of coal calorific value based on laser ignition. Journal of Fuel, (351), 712- 726. https://doi.org/10.1016/j.fuel.2023.128854

Zhou, Y., Kundu, T., Goh, M., & Biing Sheu, J., (2023). Beyond throughput: Incorporating air transport network topology in airport performance measurement. Elsevier Journal of Air Transport Management, (112), 446- 460. https://doi.org/10.1016/j.jairtraman.2023.102458