Designing a Structural Model Based Using Smart Technologies in Improving the Ethics and Administrative Health of Customs Employees

محورهای موضوعی : Business Strategy

Ebrahim Karimikia ¹ , Habib Zare AhmadAbadi ² , Ali Morovati Sharif Abadi ³ , Seyyed Heidar MirFakhreddini ⁴

1 - Ph.D. Candidate in Industrial Management, Yazd University.
2 - Associate Professor, Department of Industrial Management, Yazd University, Yazd, Iran.
3 - Associate Professor, Department of Industrial Management, Yazd University, Yazd, Iran.
4 - Professor, Department of Industrial Management, Yazd University, Yazd, Iran.

تاریخ دریافت : 1401/08/17 تاریخ پذیرش : 1401/10/08 تاریخ انتشار : 1402/04/10

کلید واژه: Customs, Grounded Theory, New Technologies, Administrative Ethics, Interpretive Structure model,

چکیده مقاله :

This research, in line with the strategy of the World Customs Organization, order to provide a structural model for improving the ethics and administrative health of employees based on the use of information technology in customs affairs with a combined approach of fundamental theory and interpretive structural modeling to understand how information technology affects ethics and Administrative health and investigating the power of influence and the degree of dependence of the variables of ethics and administrative health of employees in the form of drawing a comprehensive structuring model. In the implementation of this research, a mixed method was used in the qualitative part of the foundation's data theory according to the research needs and structured interviews were used to collect data. To collect data in a qualitative method, with the help of Maxqda software, research findings through the opinions of 13 experts in three stages of open-centered and selective coding in the form of 6 categories affecting the ethics and administrative health of employees in the form of the Strauss paradigm model and Corbin and it was expressed theoretically. After building the theory, in the quantitative stage, interpretive structural modeling has been used in order to understand the relationship between the variables and the leveling of the promotion of ethics and administrative health of Iran Customs. The results of the research show that the variable "use of smart technologies" is the first level variable in the promotion of ethics and health, and the variables "Analysis of the situation of manpower and customs processes, ethical characteristics of employees and laws and management of information technology and human resources" is the second level variable. And the variables of "conditions and structure of the organization and the requirements and infrastructure of information technology" are the variables of the third level.

منابع و مأخذ:

1. Abesadze, N., & Daushvili, M. (2016). Improvement of customs statistics in Georgia. Intellectual Economics, 10(1), 13-17. doi.org/10.1016/j.intele.2016.06.002


2. Al Olama, S. (2021). Inclusive Deployment of Blockchain: Case Studies and Learnings from the United Arab Emirates. Geneva: World Economic Forum.


3. Amrollahi Biouki, N., Shaker Ardakani, M., Niknamjoo, M. (2017). Analyzing the effects of organizational justice on organizational health with emphasis on the mediating role of social capital in public libraries in Yazd province. Library and Information Science, 20(2), 131-159. http://lis.aqr-libjournal.ir/article_49355.html?lang=en


4. Ashrafi, M., Samaei, A., Samiei, R., Shojaei, S. (2020). Localization of the conceptual model of the Entrepreneur Organization for the geographical regions of Iran; Case study of the Customs of the Islamic Republic of Iran. Journal of New Attitudes in Human Geography, 13 (1), 554-574. https://geography.garmsar.iau.ir/article_679468.html


5. Bagherzadeh, M., MehrAra, A., Hallajian, E., Mofidi, M. (2020). The Relationship between Talent Management Model and Professional Ethics of Iranian Customs Staff. Ethics in science and Technology, 4(14), 180-194. 20.1001.1.22517634.1398.14.5.26.3


6. Bishr, A. (2020). Dubai: A city powered by Blockchain. Journal of Innovations, 6(12), 269-293. https://direct.mit.edu/itgg/article/12/3-4/4/9846/Dubai-A-City-Powered-by-Blockchain


7. Carnap, K. (2021). Unchaining Blockchain in China. NewYork: Mercator Institute for China Studies.


8. Ebrahimi, M., Rasouliyan, M., Panahiyan, H., & Ghodrati, H. (2021). Designing the Evaluation Model for Sustainable Technology in the Textile Industry. Journal of System Management, 7(3), 143-161. doi: 10.30495/jsm.2021.1938796.1513


9. Ekman, A. (2021). China’s Blockchain and Cryptocurrency Ambitions. London: European Union Institute for Security Studies.


10. Etemadian, S., Parhizgar, M. (2021). Analysis of Phenomenological Experiences of Strategic Management in Iranian Customs. Journal of Business Management Perspective, 19(44), 172-197. Doi:10.29252/jbmp.19.44.172


11. Ghobadi, E., & Tabbodi, M. (2019). The Causal Model of Corporate Identity,Security Leadership, and Work Ethics. Journal of System Management, 5(3), 179-192. 20.1001.1.23222301.2019.5.3.11.6


12. Gorgenyi, E., Jeyakumar, R., Fekete-Farkas, M. (2021). Workplace Health Promotion, Employee Wellbeing and Loyalty during Covid-19 Pandemic—Large Scale Empirical Evidence from Hungary. Economies, 9(2), 55- 78. Doi:10.3390/economies9020055


13. Homayouni, G., Rastegar, A., Abedi Jafari, H., Damghanian, H. (2021). Causal modeling of promoting administrative health in the customs of the Islamic Republic of Iran. Administrative Law, 7 (23), 247-272. 20.1001.1.23221518.1399.9.1.9.7

14. Jalili, A., Tabatabaei Adnan, E., & Jalili Shishvan, F. (2018). Regressive Analysis of the Organizational Health Inventory and Job Satisfaction with Job Burnout of Physical Education Teachers in Tehran Province. Organizational Behavior Management in Sport Studies, 5(2), 101-109. 20.1001.1.25384023.1397.5.2.9.4

1. Karimikia, E., & Mohammadi, S. (2013). Statistics and Probability. Isfahan: Jahad Danneshgahi Publications.


2. Koinig, I., Diehl, S. (2021). Healthy Leadership and Workplace Health Promotion as a Pre-Requisite for Organizational Health. International Journal of Environmental Research and Public Health, 18(17), 66-82. doi: 10.3390/ijerph18179260


3. Korani, A., Rashidi, E. (2019). The study of effect of organizational intelligence on health promotion organizational in public libraries in Kermanshah. Sciences and Techniques of Information Management, 4(1), 119-143. Doi:10.22091/stim.2018.2513.1164


4. Korkmaz, M. (2016). The Effects of Leadership Styles on Organizational Health. Behavioral Research Press, 12(10), 271-299. https://www.researchgate.net/publication/234644174_The_Effects_of_Leadership_Styles_on_Organizational_Health


5. Lindert, L., Kuhn, L., Kuper, P., Choi, K. (2022). Organizational Health Literacy in the Context of Employee Health: An Expert-Panel-Guided Scoping Review Protocol. International Journal of Environmental Research in Public Health, (19), 341-358. doi.org/10.3390/ijerph19074381

20. Mohajeran, B., Ghaleei, A., Moghadam, Z., & Akbari, T. (2017). The Relationship between Organizational Trust, Organizational Health and Entrepreneurship of Employees in Hamedan District and Provience Health Centers in 2013-14. Journal of health, 8(3), 350-360. http://healthjournal.arums.ac.ir/article-1-1254-en.html


21. Mohammadzadeh, A., Darabi, A., & Jafari, M. (2017). The relationship between organizational agility and organizational health in hospitals of Shahid Beheshti University of Medical Sciences. Payavard Salamat, 11(3), 276-286. http://payavard.tums.ac.ir/article-1-6281-en.html

1. Moosavi Rashedi, S., Makizadeh, V., & Hasanpour Qorughchi, E. (2021). Identifying Barriers to the Development of Shared Businesses. Journal of System Management, 7(2), 129-147. doi: 10.30495/jsm.2021.1928628.1466


2. Nair, H. A. (2016). The effect of technology disruption on organisational health: mediating effect of competence adequacy and moderating effect of innovation capacity and competence building. Journal of Innovation & Knowledge, 11(3), 78-99. http://a.xueshu.baidu.com/usercenter/paper/show?paperid=8c972bbe72deb0752780a8dc6e15d44a


3. Nazari Faorkhi, E., Pourebrahimi, A., & Nazari Farokhi, M. (2020). Designing an Intelligence Model for Auditing Professional Ethics in Knowledge Contents Production. Journal of System Management, 6(2), 155-168. doi: 10.30495/jsm.2020.677241


4. Oakman, J., Kinsman, N., Stuckey, R., Graham, M., Weale, V. (2020). A rapid review of mental and physical health effects of working at home: how do we optimise health?. BMC Public Health. 5(20), 1-13. doi.org/10.1186/s12889-020-09875-z


5. Rahchamani, S. M., Heydariyeh, S., & Zargar, S. M. (2022). A Model for Identification of Factors Affecting Services Intelligent Supply Chains: A Meta-Synthesis Approach. Journal of System Management, 8(3), 13-33. doi: 10.30495/jsm.2022.1957013.1641


6. Rawat, D., Chaudhary, V., Doku, R. (2021). Blockchain Technology: Emerging Applications and Use Cases for Secure and Trustworthy Smart Systems. Journal of Cybersecurity and Privacy, 4(18), 1-15. doi.org/10.3390/jcp1010002


7. Rohani, K., Moradi, R., Nasiri larimi, R. (2020). Enjoying block chain technology in the light of WTO regulations to combat corruption. World Politics, 9(3), 143-180. Doi: 10.22124/wp.2020.16357.2477


8. Salajeghe, S., Sayebani, A. (2020). Requisites of Customs Preventive Measures against Imported Goods Threatening Consumers' Health. Medical Law Journal, 14 (52), 69-95. http://ijmedicallaw.ir/article-1-958-en.html


9. Singh, A., Jha, S. (2022). Relationship between employee well-being and organizational health: symbiotic or independent?. Industrial and Commercial Training, 54(2), 231-249. doi.org/10.1108/ICT-03-2021-0018

31. Strauss, A., Corbin, J. (1988). Basics of Qualitative Research Techniques and Procedures for Developing Grounded Theory. London:SAGE.

1. Sudiro, A., & Rahayu, M. (2017). Examining the link between Spiritual Values at Work, Learning Orientation, Human Resources Practices and Organizational Health: An Indonesia Case Study. International Review of Management and Marketing, 7(3), 17-24. https://ideas.repec.org/a/eco/journ3/2017-03-02.html


2. Wang, X. (2020). Discussion Paper on Crypto-assets and Stablecoins. Hong Kong: Hong Kong Monetary Authority.


3. Yano, M. (2020). Economics, Law, and Institutions in Asia Pacific. NewYork: Springer.


4. Zhang, J., Chaowu, X., Alastair, M. (2021). The effect of corporate social responsibility on hotel employee safety behavior during COVID-19: The moderation of belief restoration and negative emotions. Journal of Hospitality and Tourism Management, 12(46), 233-249. doi.org/10.1016/j.jhtm.2020.12.011