Meta-Analysis of Communication and Organizational Performance: Moderating Effects of Research object, Country and Year of Publication
محورهای موضوعی : Decision AnalysisAli katebi 1 , amir masoud salehi 2 , hafizullah aghaei 3 , qasem ahmadi 4
1 - Kharazmi University, Tehran
2 - kharazmi university tehran
3 - kharazmi University
4 - kharazmi university
کلید واژه: Organizational Performance, Communication, meta-analysis,
چکیده مقاله :
Communication plays a critical role in any sustainable plan or strategy. This meta-analysis was conducted to provide an overall perspective of the relationship between communication and organizational performance. A total of 999 articles in both English and Farsi were extracted from four databases. The random effects model was used to analyze the data. The analysis was done by CMA2 ) V2.2. 064 (. The results based on the random effects model illustrated that the degree of the relationship between communication and organizational performance is large, positive, and significant (R=0.745, CI=0.95 p=0.000%). Furthermore, "Research object", "publication year" and "country" were identified as moderator variables in this relationship. An important jump in the intensity of this relationship was detected from 2017. Moreover, a significant difference in the intensity of this relationship was observed in educational organizations with commercial and medical organizations, which can be useful for activists in these fields. The intensity of the relationship in the countries of China, Malaysia, USA, South Korea, and Iran have been evaluated as significantly different. Therefore, these results can open new horizons for future research and especially the localization of international research results.
Abdollahbeig, B., & Salehi, F. (2020). Corporate communication systems on effective itthe effect of involvement of senior management, governance and organizational performance. Journal of Applied Structural Equation Modeling, 4(1), 65–79. https://doi.org/10.47263/jasem.4(1)05
Abesh Loui Aghdam, S., Soltanpanah, H., Mahdieh, O., Shakeri, R., & Habibi, F. (2023). Presenting a Systemic Model for the Effectiveness of Marketing Communication Activities in Social Networks. Journal of System Management, 9(2), 153–167. https://doi.org/10.30495/JSM.2023.1972982.1715
Annison, H. (2011). Book review: Book review. Criminology & Criminal Justice, 11(3), 277–278. https://doi.org/10.1177/1748895811401979
Bonyadi Haini, A., Amirqodsi, S., & Khyber, N. (2016). The Impact of Customer Relationship Management on Organizational Performance. Business Management Perspective (Management Vision), 15(3 (Serial 27)), 177–193. https://jbmp.sbu.ac.ir/article_96437.html
Borenstein, M., Hedges, L. V., Higgins, J. P. T., & Rothstein, H. R. (2010). A basic introduction to fixed-effect and random-effects models for meta-analysis. Research Synthesis Methods, 1(2), 97–111. https://doi.org/10.1002/jrsm.12
Brodbeck, F. C. (2001). Communication and performance in software development projects. European Journal of Work and Organizational Psychology, 10(1), 73–94. https://doi.org/10.1080/13594320042000043
Daud, W. N. W., Abd Rahim, M., Zainol, F. A., & Ismail, A. G. (2018). Leader’s qualities and organisational performance: A case of Malaysian Takaful operator. International Journal of Business Performance Management, 19(2), 189–208. https://doi.org/10.1504/IJBPM.2018.090700
Dutton, J. E., & Ashford, S. J. (1993). Selling Issues To Top Management. In Academy of Management Review (Vol. 18, Issue 3). https://doi.org/10.5465/amr.1993.9309035145
Ebarefimia, U. S., Inedegbor, U. M., Ahmed, O. K., Ganiyat, A. O., & Rashdidat, K. (2012). Impact of Business Communication on Organizational Performance in Nigerian Companies. Australian Journal of Business and Management Research, 02(01), 16–26. https://doi.org/10.52283/nswrca.ajbmr.20120201a03
Egger, M., Smith, G. D., Schneider, M., & Minder, C. (1997). Bias in meta-analysis detected by a simple, graphical test. British Medical Journal, 315(7109), 629–634. https://doi.org/10.1136/bmj.315.7109.629
Ehsanfar, G., & Garousi, E. (2016). The effect of customer knowledge on organizational performance based on the mediating role of customer relationship management and marketing capability in insurance companies. Iranian Journal of Insurance Research, 5(4), 49–72. https://doi.org/2016.44392.1650jir1
Ehsani, A., & Mehrmanesh, H. (2021). A Conceptual Model for Evaluation the Impact Factors Affecting Organizational Performance in Supply Chain. Journal of System Management, 6(4), 269–294. https://doi.org/10.30495/JSM.2021.1919526.1425
Ekhlasmand, S. S., Fattahi, M., & Salavati, S. (2023). Identifying the Components and Indicators of Social Marketing in Small and Medium Businesses with a Resistance Economy Approach. Journal of System Management, 9(4), 1–12. https://doi.org/10.30495/JSM.2023.1979182.1766
Farmansyah, M. H. A., & Isnalita. (2020). Information and communication technology in organizational performance of local government. Polish Journal of Management Studies, 22(2), 127–141. https://doi.org/10.17512/pjms.2020.22.2.09
Forcada, N., Serrat, C., Rodríguez, S., & Bortolini, R. (2017). Communication Key Performance Indicators for Selecting Construction Project Bidders. Journal of Management in Engineering, 33(6), 04017033. https://doi.org/10.1061/(asce)me.1943-5479.0000552
Fu, J. S., & Lai, C. H. (2021). Determinants of organizational performance in disaster risk reduction: A preliminary study of global humanitarian NGOs. Journal of Contingencies and Crisis Management, 29(3), 232–247. https://doi.org/10.1111/1468-5973.12346
Graham, C. H., & Mueller, C. G. (1949). Review of Quantitative methods in psychology. Psychological Bulletin, 46(1), 63–66. https://doi.org/10.1037/h0051737
Grant, J., & Hunter, A. (2006). Measuring inconsistency in knowledgebases. Journal of Intelligent Information Systems, 27(2), 159–184. https://doi.org/10.1007/s10844-006-2974-4
Hasanpuor, N., Sina, K., & Nasiri, M. (2023). The Combination of Organizational Factors Affecting the Performance of Organizational Accelerators. Journal of System Management (JSM), 9, 2. https://doi.org/10.30495/JSM.2023.1971317.1699
Hilman, H., & Siam, M. (2014). The influence of organizational structure and organization culture on the organizational performance of higher educational institutions: The moderating role of strategy communication. Asian Social Science, 10(13), 142–154. https://doi.org/10.5539/ass.v10n13p142
Jabarzadeh, Y., Sanoubar, N., Vahdat, A., & Khosravi Saghezchi, F. (2019). The Role of Shared Leadership and Communication in Promoting Strategic Consensus and Performance. Organization Management Journal, 16(4), 220–234. https://doi.org/10.1080/15416518.2019.1661821
Jannot, A. S., Agoritsas, T., Gayet-Ageron, A., & Perneger, T. V. (2013). Citation bias favoring statistically significant studies was present in medical research. Journal of Clinical Epidemiology, 66(3), 296–301. https://doi.org/10.1016/j.jclinepi.2012.09.015
Jerman, D., & Završnik, B. (2012). The model of marketing communications effectiveness: Empirical evidence from Slovenian business-to-business practice. Journal of Business Economics and Management, 13(4), 705–723. https://doi.org/10.3846/16111699.2011.620163
Jing, F. F. (2018). Leadership paradigms and performance in small service firms. Journal of Management and Organization, 24(3), 339–358. https://doi.org/10.1017/jmo.2017.44
Kelley, K., & Preacher, K. J. (2012). On effect size. Psychological Methods, 17(2), 137–152. https://doi.org/10.1037/a0028086
Lee, G., Lee, M., & Sohn, Y. (2017). High-performance work systems and firm performance: moderating effects of organizational communication. Journal of Applied Business Research, 33(5), 951–962. https://doi.org/10.19030/jabr.v33i5.10018
Musheke, M. M., & Phiri, J. (2021). The Effects of Effective Communication on Organizational Performance Based on the Systems Theory. Open Journal of Business and Management, 09(02), 659–671. https://doi.org/10.4236/ojbm.2021.92034
Oduro, S., Nyarku, K. M., & Gbadeyan, R. A. (2020). Supplier relationship management and organizational performance of hospitals in an emerging economy context: A comparative study. Journal of Modelling in Management, 15(4), 1451–1478. https://doi.org/10.1108/JM2-03-2019-0072
Peterson, R. A., & Brown, S. P. (2005). On the use of beta coefficients in meta-analysis. Journal of Applied Psychology, 90(1), 175–181. https://doi.org/10.1037/0021-9010.90.1.175
Rahimi Firozabad, A., Razeghi, S., & Kazemi, A. (2023). Organizational Culture Types Model Affecting the Perceived Organizational Performance According to the Role of Organizational Learning (Case Study: Kohgiluyeh and Boyer-Ahmad Agricultural Jihad Organization). Journal of System Management, 9(4), 163–184. https://doi.org/10.30495/JSM.2023.1983362.1803
Richard, P. J., Devinney, T. M., Yip, G. S., & Johnson, G. (2009). Measuring organizational performance: Towards methodological best practice. Journal of Management, 35(3), 718–804. https://doi.org/10.1177/0149206308330560
Rosenbusch, N., Brinckmann, J., & Bausch, A. (2011). Is innovation always beneficial? A meta-analysis of the relationship between innovation and performance in SMEs. Journal of Business Venturing, 26(4), 441–457. https://doi.org/10.1016/j.jbusvent.2009.12.002
Rosenthal, R. (1986). Meta-Analytic Procedures for Social Science Research. Educational Researcher, 15(8), 18. https://doi.org/10.2307/1175262
Sabino, L. R., Reis Neto, M. T., Morais, G. M., & Santos, V. F. dos. (2021). Leadership, Communication, and Resistance Influence Organizational Performance. Latin American Business Review, 22(3), 265–286. https://doi.org/10.1080/10978526.2021.1897469
Shaik, A. S., & Dhir, S. (2020). A meta-analytical review of factors affecting the strategic thinking of an organization. Foresight, 22(2), 144–177. https://doi.org/10.1108/FS-08-2019-0076
Siam, M. R. A. (2017). The effect of communication strategy on the relationship between strategy execution (organisational level) and organisational performance: A middle level managers’ perspective at higher education institutions. Journal for Global Business Advancement, 10(2), 158–186. https://doi.org/10.1504/JGBA.2017.083412
Singh, S., Akbani, I., & Dhir, S. (2020). Service innovation implementation: a systematic review and research agenda. Service Industries Journal, 40(7–8), 491–517. https://doi.org/10.1080/02642069.2020.1731477
Sirafi Nafis, M. H., Taheri Kia, F., & Khoshtinat, B. (2022). The Impact of Organizational Entrepreneurship on Improving Competitive Advantage with Mediating Role of Innovation in Start-up Digital Industries. Journal of System Management, 8(4), 97–107. https://doi.org/10.30495/JSM.2022.1966437.1683
Srivastava, S., Singh, S., & Dhir, S. (2020). Culture and International business research: A review and research agenda. International Business Review, 29(4), 101709. https://doi.org/10.1016/j.ibusrev.2020.101709
Suleimanejad, A., Valinejad, & Asadolahi. (2018). Investigating the correlation of communication management with employees on the organizational performance of employees in Rafsanjan University of Medical Sciences in 2015. Scientific Journal of Rafsanjan University of Medical Sciences, 17(2), 157–168. https://doi.org/20.1001.1.17353165.1397.17.2.5.6
Wampold, B. E., Ahn, H., & Kim, D. (2000). Meta-analysis in the social sciences: Asia Pacific Education Review, 1(1), 67–74. https://doi.org/10.1007/bf03026147
Wang, X., & Huang, Y. H. C. (2020). Uncovering the Role of Strategic Orientation in Translating Communication Strategies to Organizational Performance: An Analysis of Practitioners From Two Chinese Societies. International Journal of Business Communication. https://doi.org/10.1177/2329488420924839
Yap, J. B. H., Abdul-Rahman, H., & Wang, C. (2018). Preventive Mitigation of Overruns with Project Communication Management and Continuous Learning: PLS-SEM Approach. Journal of Construction Engineering and Management, 144(5), 04018025. https://doi.org/10.1061/(asce)co.1943-7862.0001456
Yildirim, O. (2014). The Impact of Organizational Communication on Organizational Citizenship Behavior: Research Findings. Procedia - Social and Behavioral Sciences, 150, 1095–1100. https://doi.org/10.1016/j.sbspro.2014.09.124