Designing A Mixed System of Network DEA for Evaluating the Efficiency of Branches of Commercial Banks in Iran

محورهای موضوعی : Multi-Criteria Decision Analysis and its Application in Financial Management

Sajad Akbari ¹ , Jafar heydari ² , Mohammadali Keramati ³ , Abbas Keramati ⁴

1 - Ph.D. student of Industrial Engineering, Kish International Campus, University of Tehran
2 - School of Industrial and Systems Engineering, College of Engineering, University of Tehran,Tehran
3 - Department of Industrial Management, Central Tehran Branch, Islamic Azad University, Tehran, Iran
4 - School of Industrial and Systems Engineering, College of Engineering, University of Tehran, and Ted Rogers School of Information Technology Management, Ryerson University, Toronto, ON, Canada

تاریخ دریافت : 1397/10/17 تاریخ پذیرش : 1397/12/04 تاریخ انتشار : 1397/12/10

کلید واژه: network, Efficiency, Data envelopment analysis, Performance Evaluation, Banking industry,

چکیده مقاله :

One of the most important applications of data envelopment analysis tech-nique is measuring the efficiency of bank branches. Performance measure-ment in the banking industry is important for several groups, including bank managers, customers, investors, and shareholders. The purpose of this study is to examine and design a mixed structure to measure the efficiency of branches of Iranian banks according to their policies. In order to obtain the efficiency of the structure divisions proposed in this study, a slack-based NDEA model was selected to solve its mathematical model. The study sam-ple consists of 31 branches of a large commercial bank in Iran. The ad-vantage of this research to previous studies is that the result will be more realistic considering the inputs and outputs consistent with Iran's banking conditions.