رابطه علّی روان‌رنجورخویی، استرس شغلی و تعارض کار- خانواده با قصد ترک شغل و رضایت از زندگی با میانجی‌گری فرسودگی شغلی در کارکنان شرکت نفت و گاز کارون
محورهای موضوعی : تربیتی
بلقیس بیت مشعل
1
(
دانشجوی دکتری، گروه روان‌شناسی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران.
)
علیرضا حیدریی
2
(
دانشیار گروه روان‌شناسی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران.
)
نسرین ارشدی
3
(
استاد گروه روان‌شناسی، دانشگاه شهید چمران اهواز، اهواز، ایران.
)
پرویز عسگری
4
(
دانشیار گروه روان‌شناسی، واحد اهواز، دانشگاه آزاد اسلامی، اهواز، ایران.
)
کلید واژه: فرسودگی شغلی, قصد ترک شغل, رضایت از زندگی, روان‌رنجورخویی, استرس شغلی, تعارض کار- خانواده,
چکیده مقاله :
هدف این پژوهش، بررسی رابطه علّی روان‌رنجورخویی، استرس شغلی و تعارض کار- خانواده با قصد ترک شغل و رضایت از زندگی با میانجی‌گری فرسودگی شغلی بود. روش این پژوهش، توصیفی از نوع همبستگی است. جامعۀ آماری پژوهش شامل همۀ این پژوهش شامل 265 نفر از کارکنان این شرکت بودند که به روش نمونه‌گیری تصادفی ساده انتخاب شدند. پرسشنامه‌های پنج عامل بزرگ شخصیت (Costa & McCrae, 1992)، استرس شغلی (Parker & De Cotiis, 1983)، تعارض کار- خانواده (Carlson et al., 2000)، فرسودگی شغلی (Maslach, 1982)، قصد ترک شغل (Camman et al.,1979) و رضایت از زندگی (Diener et al., 1985) به‌منظور جمع‌آوری داده‌ها مورد استفاده قرار گرفتند. ارزیابی الگوی پیشنهادی از طریق الگویابی معادلات ساختاری (SEM) با استفاده از نرم‌افزارهای AMOS و SPSS22 انجام گرفت. به‌منظور آزمون اثرهای واسطه‌ای در الگوی پیشنهادی نیز از روش بوت‌استراپ استفاده شد. یافته‌ها نشان‌دهندۀ برازش مطلوب الگوی نهایی با داده‌ها بودند. نتایج نشان داد تمامی مسیرهای مستقیم و غیرمستقیم معنی‌دار بودند (05/0p < ). به عبارتی، روان‌رنجورخویی از طریق فرسودگی شغلی بر قصد ترک شغل (001/0p < strong>=، 074/0β=) و رضایت از زندگی (001/0p < strong>=، 092/0- β=)، استرس شغلی از طریق فرسودگی شغلی بر قصد ترک شغل (001/0p < strong>=، 058/0β=) و رضایت از زندگی (001/0p < strong>=، 072/0- β=) و تعارض کار- خانواده از طریق فرسودگی شغلی بر قصد ترک شغل (001/0p < strong>=، 124/0β=) و رضایت از زندگی (001/0p < strong>=، 154/0- β=) اثر غیرمستقیم دارند.
The purpose of this study was investigating the causal relationship between neuroticism, job stress and work-family conflict with turnover intention and life satisfaction through mediating role of job burnout. The research method is descriptive correlational. The research population consisted of all employees of Karoun Oil and Gas Company in 2018. The sample consisted of 265 employees of Karoun Oil and Gas Company who were selected by simple random sampling method. Big Five Factor Personality (Costa & McCrae, 1992), Job Stress (Parker & De Cotiis, 1983), Work- Family Conflict (Carlson et al., 2000), Job Burnout (Maslach, 1982), Turnover Intention (Cammann et al., 1979) and Life Satisfaction (Diener et al., 1985) questionnaires were used for data collecting. The proposed model was evaluated using Structural Equation Modeling (SEM) using AMOS and SPSS software version 22. Bootstrap method was used to test the mediating effects in the proposed model. The findings showed that the final model has suitable fitness to research data. The results showed that all direct and indirect paths were significant (p < 0/05). In other words, neuroticism through job burnout on turnover intention (β=0/074, p=0/001) and life satisfaction (β=-0/092, p=0/001), job stress through job burnout on turnover intention (β=0/058, p=0/001) and life satisfaction (β=-0/074, p=0/001), and work-family conflict through job burnout on turnover intention (β=0/124, p=0/001) and life satisfaction (β=-0/154, p=0/001) have indirect effect.
Ajzen, I., & Fishbein, M. (1980). Understanding attitudes and predicting social behaviors. New Jersey:Prentice-Hall.
Akbari, R., Ghafar Samar, R., Kiany, G. R., & Eghtesadi, A. R. (2011). Factorial validity and
psychometric properties of Maslach Burnout Inventory –The Persian version. Knowledge and Health in Basic Medical Sciences, 6(3), 1-8. (In Persian)
Allen, T. D., Johnson, R. C., Saboe, K., Cho, E., Dumani, S., & Evans, S. (2012). Dispositional variables and work-family conflict: A meta-analysis. Journal of Vocational Behavior, 80(1), 17-26.
Arshadi, N., & Damiri, H. (2013). The relationship of job stress with turnover intention and job performance: Moderating role of OBSE. Procedia- Social and Behavioral Sciences, 84(9), 706-710.
Azadmarzabadi, S., & Niknafs, S. (2015). Physical activity, life satisfaction and their role in job stress of military staff. Iran Occupational Health, 12(4), 21-30. (In Persian)
Babaykhakian, Z., Karami, J., & Rashidi, A. (2015). Relationship between alexithymia, personality characteristics and burnout in female teachers. Journal of Modern Psychological Researches, 10(38), 1-20. (In Persian)
Berkovits, M. D. (2018). The Role of organizational justice and stress in predicting job burnout. Journal of Career Development, 45(5), 411-424.
Beshlideh, K. (2017). Research methods and statistical analysis of research examples using SPSS and AMOS (For studies in humanities). Ahvaz: Shahid Chamran University Press. (In Persian)
Boyar, S. L., Maertz, C. P., & Pearson, A. W. (2005). The effects of work-family conflict and family-work conflict on nonattendance behaviors. Journal of Business Research, 58(7), 919-925.
Brummelhuis, L. L., Bakker, A. B., & Euwema, M. C. (2012). Is family- to- work interference related to co-workers work outcomes? Journal of Vocational Behavior, 77, 461-469.
Cammann, C., M., Fichman, D., Jenkins, and J., Klesh. (1979). The Michigan Organizational Assessment Questionnaire. Unpublished manuscript, University of Michigan, Ann Arbor.
Carlson, D. S., Kacmar, K. M., & Williams, L. J. (2000). Construction and initial validation of a multi-dimension measure of work-family conflict. Journal of Vocational Behavior, 56(2), 249-276.
Celik, G., & Oral, E. (2013). Burnout levels and personality traits: The case of Turkish architectural students. Creative Education, 4, 124-131.
Costa, P. T., & McCrae, R. R. (1992). Revised NEO Personality Inventory (NEO-PI-R) and NEO Five Factor Inventory (NEO-FFI). Professional Manual, Odessa, FL, Psychological Assessment Resources, Inc.
Day, A. L., & Chamberlain, T. C. (2006). Committing to your work, spouse, and children: Implications for work-family conflict. Journal of Vocational Behavior, 68(1), 116-130.
Diener, E., Horwitz, J., &Emmon, R. A. (1985). Happiness of the very wealthy. Social Indicators Research, 16, 263-74.
Diener, E., Such, E., Lucas, M., Richard, E. S., Heidi, L. (1999). Subjective well-being: Three progress. Psychological Bulletin, 125(2), 276-302.
Fedai, M., & Demir, Y. (2010). The impacts of structural and psychological empowerment on burnout: A research on staff nurses in Turkish state hospitals. Canadian Social Science, 6(4), 63-72.
Frone, M. R., Russell, M., & Cooper, M. L. (1997). Relation of work-family conflict to health outcomes: A four years longitudinal study of employed parents. Journal of Occupational and Organizational Psychology, 70(4), 325-335.
Gutek, B. A., Searle S., & Klepa L. (1991). Rational versus gender role explanations for work-family conflict. Journal of Applied Psychology, 76(4), 560-568.
Hadi Peykani, M., & Khanifar, A. (2017). Explanation and prioritization of the factors affecting key employees’ turnover intention in privatized firms of National Oil Company (case study: Ahvaz pipe industrial Company). Human Resource Management in Oil Industry, 8(31), 153-175. (In Persian)
Harhara, A., Singh, S., & Hussain, M. (2015). Correlates of employee turnover intentions in oil and gas industry in the UAE. International Journal of Organizational Analysis. 23(3), 493-504.
Hogan, N. L., Lambert, E. G., Jenkins, M., & Wambold, S. (2006). The impact of occupational stressors on correctional staff organizational commitment. Journal of Cotemporary Criminal Justice, 22(1), 44-62.
Hosseini Nasab, D., & Mohammadi, S. (2009). Relationship between personality traits and mental health with emotional intelligence of third grade female students in Tabriz high schools. Instruction and Evaluation, 2(8), 129-150. (In Persian)
Ismail, H. (2015). Job insecurity, burnout and intention to quit. International Journal of Academic Research in Business and Social Sciences, 5(4), 310-324.
Lambert, E.G., & Hogan, N.L. (2010). Work-family conflict and job burnout among correctional staff. Psychological Reports, 106, 19-26.
Maslach, C. (1982). Understanding burnout: Definitional issues in analyzing a complex phenomenon. In W. S. Paine (Ed.), Job stress and burnout (pp. 29-40). Beverly Hills, CA: Sage.
McCrae, R. R., Kurtz, J. E., Yamagata, S., & Terracciano, A. (2011). Internal consistency, retest reliability, and their implications for personality scale validity. Personality and Social Psychology Review, 15(1), 28-50.
Menati, W., Menati, R., & Ghasemi Pour, M. (2014). The examination of relationship between personality characteristics and burnout among nurses. Aflak, 7(24), 40-46. (In Persian)
Mohammed, F., & Eleswed, M. (2013). Job satisfaction and organizational commitment: A correlational study in Bahrain. International Journal of Business, Humanities and Technology, 3(5), 43-53.
Mutiu, S. (2013). The relationship between job stress and life satisfaction among non-academic university staffs. The 8th International Postgraduate Research Colloquium: Interdisciplinary Approach for Enhancing Quality of Life IPRC Proceedings, Bangkok, Thailand.
Ongori, H. (2007). A review of the literature on employee turnover. African Journal of Business Management, 1(3), 49-54.
Parker, D.F., & De Cotiis, T.A. (1983). Organizational determinants of job stress. Organizational Behavior and Human Performance, 32, 160-177.
Pasban, M., & Hosseinzadeh Nojedeh, S. (2016). A review of the role of human capital in the organization. Procedia - Social and Behavioral Sciences, 230, 249-253.
Rasouli, R., Shahaei, B., & Safaei, M. (2012). Antecedents of employee intention to leave in Payam-e-Noor University. Journal of Public Administration, 4(9), 27-42. (In Persian)
Sajadi Pour, F. S. (2017). Investigating the relationship between job stress and life satisfaction of firefighters.International Conference on the Culture of Psychopathology and Education, Al-Zahra University, Tehran, Iran. (In Persian)
Sewwandi, D. S., & Perere, G. N. (2016). The impact of job stress on turnover intention: A study of reputed apparel firm in Sri Lanka. 3rd International HRM Conference, University of Sri Jayewardenepura.
Sheikhi, M., Houman, H. A., Ahadi, H., & Sepah Mansour, M. (2010). Psychometric properties of the Satisfaction with Life Scale (SWLS). Journal of Analytical-Cognitive Psychology, 1(1), 17-25. (In Persian)
Sherman, J. D. (1986). The relationship between factors in the work environment and turnover propensities among engineering and technical support personnel. IEEE Transactions on Engineering Management, 33, 72-78.
Stober, J., Otto, K., & Dalbert, C. (2009). Perfectionism and the big five: Conscientiousness predicts longitudinal increases in self-oriented perfectionism. Personality and Individual Differences, 47(4), 363-368.
Swider, B. W., & Zimmerman, R. D. (2010). Born to burnout: A meta-analytic path model of personality, job burnout, and work outcomes. Journal of Vocational Behavior, 76(3) 487-506.
Tamini, B. K., & Kord, B. (2016). Burnout components as predictors of job & life satisfaction of university employees. Indian Journal of Industrial Relations, 47(1), 126-137.
Thimm, J. C. (2010). Personality and early maladaptive schemas: A five-factor model perspective. Journal of Behavior Therapy and Experimental Psychiatry, 41, 373-380.
Thompson, C. A., & Prottas, D. J. (2006). Relationships among organizational family support, job autonomy, perceived control, and employee well-being. J Occup Health Psychoi, 11(1), 100-118.
Westring, A. F., & Ryan, A. M. (2011). Anticipated work-family conflict: A construct investigation. Journal of Vocational Behavior, 79(2), 596-610.
Wright, M.O., Crawford, E., & Del Castillo, D. (2009). Childhood emotional maltreatment and later psychological distress among college students: The mediating role of maladaptive schemas. Journal of Child Abuse and Neglect, 33(1), 59-68.
_||_