تأثیر عدالت سازمانی ادراک شده بر تمایل به ترک خدمت با میانجیگری هویت سازمانی، حمایت سازمانی و خشنودی شغلی
محورهای موضوعی : تربیتی
علی کوشازاده
1
(دانشجوی دکتری مدیریت منابع انسانی، دانشگاه فردوسی مشهد)
ابوالفضل عزیزآبادی
2
(دانشجوی دکتری مدیریت رفتار سازمانی، دانشگاه فردوسی مشهد)
کلید واژه: عدالت سازمانی, هویت سازمانی, تمایل به ترک خدمت, حمایت سازمانی, خشنودی شغلی,
چکیده مقاله :
این پژوهش با هدف بررسی تأثیر عدالت سازمانی ادراک شده بر تمایل به ترک خدمت کارکنان از طریق متغیرهای واسط هویت سازمانی، حمایت سازمانی و خشنودی شغلی در یک سازمان دولتی شرق کشور اجرا شد. پژوهش از نوع کاربردی و توصیفی به روش همبستگی و مبتنی بر تحلیل مسیر بود. از جامعه 870 نفری کارکنان، تعداد 270 نفر براساس جدول نمونه‌گیری کرج‌سای و مورگان (1970) به‌عنوان نمونه به‌صورت تصادفی طبقه‌ای انتخاب شدند. ابزار جمع‌آوری داده‌ها پرسشنامه‌های عدالت توزیعی کیم، مون، هان و تیکو (2004)، عدالت رویه‌ای و تعاملی طبرسا، اسمعیلی‌گیوی و اسمعیلی‌گیوی (1389)، هویت سازمانی مائل و آشفورث (1992)، حمایت سازمانی ادواردز (2009)، خشنودی شغلی اسپکتور (1985) و تمایل به ترک خدمت ساگر، گریفث و هوم (1998) بود. تحلیل داده‌ها از طریق همبستگی پیرسون و تحلیل مسیر با کمک نرم‌افزار لیزرل انجام شد. یافته‌ها نشان‌دهندۀ همبستگی قابل قبول میان کلیه متغیرهای پژوهش بود و فرضیات پژوهش در مسیرهای تحلیل شده شامل تأثیر مثبت: عدالت سازمانی بر حمایت سازمانی، عدالت سازمانی بر هویت سازمانی، عدالت سازمانی بر خشنودی شغلی، حمایت سازمانی بر خشنودی شغلی، هویت سازمانی بر خشنودی شغلی، و تأثیر منفی: حمایت سازمانی بر تمایل به ترک خدمت، هویت سازمانی بر تمایل به ترک خدمت، و خشنودی شغلی بر تمایل به ترک خدمت تأیید شدند (05/0 > P ).
The goal of this study was to investigate the effect of perceived organizational justice (POJ) on perceived turnover intention (PTI) with the mediating effect of perceived organizational identification (POI), organizational support (POS) , and job satisfaction (PJS) in a public organization in east of Iran. The type of research was applicational & descriptive, and research method was correlational based on path analysis. From 870 employees of the organization, 270 persons selected by stratified random sampling based on Krejcie & Morgan (1970) sampling table. Measurment and collecting data instruments were : Perceived D istributional Justice (Kim, Moon, and Tikoo, 2004 ), Procedural and Interactional Juctice ( Tabarsa , Esmaeli Givi and Esmaeli Givi , 1389s.c./2016), POI (Mael and Ashforth, 1992), POS (Edwards, 2009), PJS (Spector, 1985), and PTI (Sager, Griffeth and Hom, 1998). Data were analyzed by Pearson correlation and path analysis method by LISREL software. Findings revealed acceptable correlation between all variables in the study, and all hypotheses in all following pathes were confirmed (P < 0.05): included: positive effect of perceived organizational justice on perceived organizational identification, and perceived organizational justice on job satisfaction, perceived organizational justice on organizational support, organizational support on job satisfaction, perceived organizational identification on job satisfaction, and negative effect of organizational support on perceived turnover intention, perceived organizational identification on perceived turnover intention, and job satisfaction on perceived turnover intention. It means POJ (in order of beta) can separatly predict turnover intention from mediating role of organizational support, job satisfaction and organizational identification.
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