تحلیل جامعه شناختی نقش نارضایتی مقایسه ای در ایجاد بطالت شغلی (مورد مطالعه: کارمندان دانشگاه شریف)
محورهای موضوعی :
مطالعات توسعه اجتماعی ایران
فاطمه آبرون
1
(دانشجوی دکتری جامعه شناسی، واحد علوم وتحقیقات، دانشگاه آزاد اسلامی، تهران، ایران)
خدیجه سفیری
2
(استاد جامعه شناسی، دانشگاه الزهرا، تهران، ایران (نویسنده مسئول))
خلیل میرزایی
3
(استادیار جامعه شناسی، دانشکده روانشناسی و علوم اجتماعی، واحد رودهن، دانشگاه آزاد اسلامی، تهران، ایران)
تاریخ دریافت : 1399/02/07
تاریخ پذیرش : 1399/05/15
تاریخ انتشار : 1399/05/01
کلید واژه:
فرسودگی شغلی,
بطالت شغلی,
کارمندان,
نظریه داده بنیاد,
نارضایتی مقایسه ای,
چکیده مقاله :
بطالت در سازمان یک رفتار عامدانه و نوعی تقلب شایع است که ممکن است همه کارکنان سازمان در همه سطوح به نوعی مرتکب آن شوند. این پژوهش با هدف بررسی علل و زمینه های بوجود آورنده بطالت، در میان کارمندان دانشگاه صنعتی شریف، انجام شده است. روش پژوهش نظریه داده بنیاد می باشد که داده های مورد نیاز آن از طریق مصاحبه نیمه ساختار یافته با 35 نفر از کارمندان انجام شده است. شیوه انتخاب مشارکت کنندگان، هدفمند و تعیین تعداد آنها با رسیدن به مرحله اشباع، مشخص گردید. از مجموع 665 داده خام، 385 مفهوم، 35 خرده مقوله و 14 مقوله اصلی از داده های اولیه استخراج گردید. در نهایت مفهوم محوری نارضایتی مقایسه ای، به عنوان پدیده اصلی که بقیه مقولات را پوشش می داد، انتخاب گردید. نتایج این پژوهش نشان داد که مهم ترین عامل بوجود آوردن حس بطالت و فرسودگی شغلی در مشارکت کنندگان، "نارضایتی مقایسه ای"، می باشد. این نارضایتی در نتیجه احساس تبعیض یا عدم شایسته سالاری و نیز نارضایتی از میزان حقوق یا مزایا به نسبت میزان کار، بوجود می آید که پیامدهایی مانند؛ بطالت زدگی، ناهمدلی سازمانی و درجا زدن سازمان را در پی دارد.
چکیده انگلیسی:
Abstract Idleness in the organization is a deliberate behavior and a form of common fraud to all employees at all levels of the organization. The purpose of this study was to investigate the causes and contexts of creating idleness among Sharif University staff. The research method is grounded theory, which data was gathered through semi-structured interviews with 35 employees. The method of selecting participants was targeted and quantified was specified by reaching the saturation stage. From 665 raw data, 385 concepts, 35 sub-categories and 14 main categories were extracted from the preliminary data. Finally, the central concept of comparative dissatisfaction was chosen as the main phenomenon that covered the rest of the categories. The results of this study showed that the most important factor in creating a sense of idleness and burnout among participants was "comparative dissatisfaction". This dissatisfaction arises as a result of a feeling of discrimination or inadequacy, as well as dissatisfaction with the amount of pay or benefits relative to the amount of work that results problems such as idleness, organizational dishonesty and inadequate organization. Key words: job idleness, comparative dissatisfaction, employees, grounded theory, job burnout
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Akroyd. D. Legg, J.m. Jacowski. M.B. Adams. R.D (2008) the impact of selected organizational variable and managerial leadership on radiation therapist's organizational commitment, Radiography, 15(2), 113-120.
Baloo. F. Assessing the quality of life and job satisfaction of government employees, Journal of Applied psychology, )2007(, vol 177, 130-142.
Bandura. A. (1997). Self-Efficacy: The Exercise of contorl. W.H. Freeman & co.
Brunel. M. L(1989). L’ empathie en Counseling Interculturel Journal of Sante’ Mentale au Que’ Bec, Vol: 114, page: 81-94.
Faramarzghramalki. A. (2018). Professional Ethics, Tehran: Majnoon. [Persian]
Ghaleh Aghababai. A. (2014).The Impact of Social Capital on Reduction of Social Vulnerability through Perceived Organizational Support (Case Study: Alborz Insurance Company of Tehran), M.S Thesis Faculty of Economics, Management and Administrative Sciences, Semnan University. [Persian]
Hicks. H. J. Gault. C Ray. (1998), Theory of Organization and Management, Translated by Goyil Kohan, Tehran: Information. [Persian]
https://www.eghtesadonline.com - 2020 January, 22.
Islamic Azad University, Kerman Branch, Kerman, Iran. [Persian]
Jakson. J.M. and Harkins. S.G.(1985), Equity in effort: An explanation of the sociol loafing effect, Journal of personality and Social Psychology, 49: 1199-1206.
Jakson. J.M. Williams. K.D (1985), Social loafing on difficult tasks: Working collectively can improve Performance, Journal of Personality and Social Psychology, 49: 937-942.
Javadi Yeganeh. M. R. Fatemi Amin. Z. Fouladian. M. (2011). Comparative study of laziness index in Iran and countries of the world and some solutions. Culture Strategy, Issues 12 and 13. [Persian]
Kristen. G. investigate the relationship between health and productivity management, international Journal of Educational Advancement, 2008, Vol. 7, No.3.
Martin. L. E. Brock, M. E. Buckley, M. R. (2009). Time banditry: Examining the purloining of time in organizations, Elsevier.
Meriac. J.P. Poling. T. L. Woher. D. J. (2009), Are there gender differences in work ethic? An examination of the measurement equivalence of the multidimensional work ethic profile, Elsevier, Volume 47, Issue 3.
Miller. J.A. (2001), Individual motivaation loss in group settings: An exploratory study of the social loafing phenomenon, Ph.D. Thesis. University of Southern California.
Mirzaei. K. (2016). Qualitative Researching, Research Researching & Writing, Volume I, Tehran: Fujan. [Persian]
Mohammadi. Z. (2015). Identifying Individuals' Subjects to Organizational Laziness Using Qualitative Method, Quarterly Journal of Organizational Behavior Studies, Issue 3 (Issue 14). [Persian]
Reunanen. T. (2015). Human factor in time management, Turku University of Applied Science, Tampere University of Technology, Elsevier.
Salahian. A. (2012). Developing and evaluating the effectiveness of a person-centered and organization-based hybrid model on job burnout in Isfahan Mobility Steel Company, Ph.D. Thesis, Isfahan University. [Persian]
Samani. A. (2016). Designing an Organizational Avoidance Model and its Impact on the Performance of the Ministry of Communication and Information Technology, Public Management Research. Volume 10, Number 35. [Persian]
Sharifi Moghaddam. P. (2016). Analysis of Academic Laziness as a Social Laziness among Students of Mazandaran University, Applied Sociology, 28 Year, Serial. No. 68. 4 Issue. [Persian]
Shul. S. Shul. H. Fani, A. A. Danaeifar, H. (2016). Analyzing the Prospects of Employee Engagement in the Public Sector: A Combined Research, Journal of Organizational Behavior Studies, Volume 5, Issue 4 (Issue 20). [Persian]
Silverman. D. (2013). Doing Qualitative Research: A Practical Handbook. Amazon.co.uk.
Taghizadeh Mahani. M. (2018). The Importance of Time Reduction in Today's Organizations, National Conference on Modern Economics, Management and Accounting Studies in Iran. M.S Thesis
Tavassoli. G.A. (2002). Sociology of Work and Occupation. Tehran: Organization of Study and Compilation of Humanities Textbooks of Universities (SAMT). [Persian]
Tomlinson. F. Winston. G. examine the motivational factors and their impact on adjustment and job satisfaction university professors, Journal of Management Studies, 2014.Vol 48, pp. 1586-1611.
Zajonc. R. and Sales. S.(1966), soscial F acialitation of Dominant and Subordinate Responses, Journal of Experimental Social psychology, 2: 160-168.
Zanganeh. M. Zanganeh. T. Kazemi. S.H. Feizabadi. H. (2016).The Impact of Corporate Social Vulnerability, Negative Emotions, and Organizational Justice on Employees' Social Vulnerability through Organizational Commitment. Human Resource Management Research, Volume 6, Issue 4. [Persian]
