بررسی رابطه بین بی¬تمدنی سازمانی و قصد جابه‌جایی کارکنان با نقش میانجی خستگی عاطفی کارکنان
محورهای موضوعی : توانمندسازی سرمایه انسانیوحید میرزایی 1 , الهام صحرایی 2
1 - گروه مدیریت، دانشکده علوم انسانی، دانشگاه آزاد اسلامی، بجنورد، ایران
2 - دانشجوی دکتری مدیریت دولتی گرایش منابع انسانی، دانشگاه آزاد اسلامی، بجنورد، ایران
کلید واژه: بی¬تمدنی سازمانی, قصد جابه‌جایی, خستگی عاطفی, سازمان جهاد کشاورزی,
چکیده مقاله :
بیتمدنی از سوی برخی کارکنان ضمن مخدوش کردن اعتبار و وجهه سازمان تأثیر منفی قابل‌توجهی بر عملکرد سازمان و همچنین روابط میان‌فردی و روحیه همکاری کارکنان بر جای می‌گذارد براین‌اساس پژوهش حاضر باهدف بررسی رابطه بی تمدنی سازمانی و قصد جابه‌جایی کارکنان: نقش میانجی خستگی عاطفی کارکنان صورت گرفت. این پژوهش از نظر هدف کاربردی و از منظر روش و ماهیت توصیفی- پیمایشی از نوع همبستگی بود. جامعه آماری پژوهش شامل کلیه کارکنان سازمان جهاد کشاورزی بجنورد بود. به علت محدود بودن جامعه، از روش سرشماری استفاده گردید. اطلاعات موردنیاز در بخش نظری از طریق مطالعات کتابخانه‌ای و داده‌های موردنیاز در جهت آزمون فرضیه‌های تحقیق از طریق پرسش‌نامه استفاده گردید، بدینصورت که برای سنجش پرسش‌نامه بیتمدنی سازمانی بلاو و اندرسون (2005)، قصد جابه‌جایی کارکنان جانک و همکاران (2010)، خستگی عاطفی کارکنان ماسلج و جکسون (2009)، استفاده شد. پایایی پرسش‌نامه مذکور با استفاده از ضریب آلفای کرونباخ برای متغیرهای بیتمدنی سازمانی (95/0)، قصد جابه‌جایی کارکنان (85/0)و خستگی عاطفی کارکنان (91/0) به دست آمد و روایی محتوا و صوری پرسش‌نامه نیز مورد تأیید قرار گرفت. جهت تحلیل داده‌ها از نرم‌افزار SPSS 24 و نرم‌افزار Amos 22 انجام پذیرفت. یافته‌های پژوهش نشان داد بین بیتمدنی سازمانی کارکنان و قصد جابه‌جایی کارکنان رابطه معناداری وجود دارد و خستگی عاطفی کارکنان نقش میانجیگری دراین‌رابطه ایفا می‌کند.
Incivility on the part of some employees, while distorting the reputation and image of the organization, leaves a significant negative impact on the organization's performance, as well as interpersonal relations and the spirit of cooperation of employees. Based on this, the present study aims to investigate the relationship between organizational incivility and the intention to move employees, playing a mediating role. Emotional exhaustion of employees took place. This research was applied in terms of purpose, and descriptive-survey in terms of method and correlational nature. The statistical population of the research included all the employees of Bojnourd Agricultural Jihad Organization. Due to the limited population, the census method was used. The information needed in the theoretical part was used through library studies and the data needed to test the research hypotheses through questionnaires, so as to measure the organizational uncivilization questionnaire of Blau and Anderson (2005), the intention to move employees, Jang and colleagues (2010), the emotional exhaustion of our employees, Sledge and Jackson (2009), were used. The reliability of the mentioned questionnaire was obtained by using Cronbach's alpha coefficient for the variables of organizational uncivilization (0.95), intention to move employees (0.852) and emotional exhaustion of employees (0.91) and the validity of the content and form of the questionnaire was also confirmed. was placed Data analysis was done using SPSS 24 software and Amos 22 software.
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