تبیینی بر پیش بایست های راهبردی استقرار نظام مدیریت کیفیت در دانشگاه ها: رویکردی کیفی

محورهای موضوعی : آموزش و پرورش

اعظم ملامحمدی ¹ (دانشجوی دکتری، دانشگاه شهید بهشتی، تهران، ایران)
اباصلت خراسانی ² (دانشکده علوم تربیتی و روانشناسی، دانشگاه شهید بهشتی، تهران، ایران)
کورش فتحی واجارگاه ³ (عضور هیات علمی دانشکده روانشناسی و علوم تربیتی دانشگاه شهید بهشتی)
مقصود فراستخواه ⁴ (عضو هیأت علمی موسسه برنامه ریزی در آموزش عالی)

تاریخ دریافت : 1397/11/28 تاریخ پذیرش : 1399/04/03 تاریخ انتشار : 1399/04/01

کلید واژه: نظریه داده بنیاد, نظام مدیریت کیفیت, بین المللی سازی, ارتباط صنعت و دانشگاه,

چکیده مقاله :

هدف اصلی این پژوهش، تبیینی بر پیش بایست­های راهبردی استقرار نظام مدیریت کیفیت دانشگاه­ها است. این پژوهش در چارچوب رویکرد کیفی انجام شده است. به این منظور، تعداد 27 نفر از صاحب نظران، تصمیم گیرندگان و مجریان کیفیت در نظام دانشگاهی به صورت نمونه گیری هدفمند انتخاب شده و با روش نیمه ساختاریافته مورد مصاحبه قرار گرفتند. داده­های حاصل از مصاحبه­ها مورد تحلیل مضمون و با روش نظریه داده بنیاد مورد تحلیل قرار گرفته است. به منظور اعتبار بخشی نتایج از رویکردهای بازبینی توسط اعضاء، خود بازبینی محقق و پایایی بین دو کدگذار استفاده شده و نتایج طی چندین مرحله تعدیل شدند. یافته ها حاکی از آن است که دو اقدام راهبردی کلیدی جهت الزام اولیه در استقرار نظام مدیریت کیفیت دانشگاهی وجود دارد که عبارتند از: تلاش در بین المللی سازی دانشگاه ها و تقویت ارتباط متقابل و موثر دانشگاه ها و صنعت.

چکیده انگلیسی:

The main objective of this research is to explain the strategic objectives of establishing a quality management system for universities. This research has been conducted within the framework of a qualitative approach. To this end, 27 experts, decision-makers and quality managers were selected through targeted sampling in a systematic way and interviewed by semi-structured method. Data from the interviews are subject to analysis. In order to validate the results of the review approaches by the members, self-review of the researcher and reliability between the two coders were used and the results were adjusted in several stages. The findings indicate that there are two key strategic actions for the initial commitment to establishing a quality management system for academics, namely: efforts to internationalize universities and strengthen the interrelationships between universities and industry

منابع و مأخذ:

 

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