تاثیر عدالت سازمانی و فرهنگ سازمانی در بروز رفتار شهروندی سازمانی
محورهای موضوعی : آموزش و پرورش
اعظم محمدی البرزی
1
(دانشجوی دکتری مدیریت آموزشی، واحد ساری، دانشگاه آزاد اسلامی، ساری، ایران)
کیومرث نیاز آذری
2
(استاد گروه علوم تربیتی، واحد ساری، دانشگاه آزاد اسلامی، ساری، ایران)
مریم تقوائی یزدی
3
(استادیار گروه علوم تربیتی، واحد ساری، دانشگاه آزاد اسلامی، ساری، ایران)
کلید واژه: عدالت سازمانی, فرهنگ سازمانی, رفتارشهروندی سازمانی,
چکیده مقاله :
این پژوهش با هدف بررسی، تاثیر عدالت سازمانی و فرهنگ سازمانی در بروز رفتار شهروندی سازمانی در اداره کل آموزش و پرورش استان تهران انجام شده است. روش پژوهش توصیفی از نوع همبستگی بوده است. جامعه آماری آن را مدیران، معاونین، رئیسان و کارشناسان اداره کل آموزش پرورش استان تهران در سال تحصیلی 1393-1394 به تعداد 500 نفر بودند، تشکیل داد. حجم نمونه، بر اساس فرمول کوکران و مطابق با جدول کرجسی و مورگان 217 نفر انتخاب گردید. روش نمونهگیری، تصادفی طبقه ای بود. برای گردآوری دادهها نیز از روش کتابخانهای و میدانی است. در روش میدانی از پرسشنامههای استاندارد عدالت سازمانی بیوگری، فرهنگ سازمانی رابینز و رفتار شهروندی سازمانی پودساکف استفاده شد است. برای انجام آمارههای توصیفی از نرمافزار SPSSو برای انجام تحلیلهای استنباطی از نرمافزار Smart PLS استفاده می شود. در پژوهش حاضر، ضریب اطمینان 95 درصد در نظر گرفته شده است. یافتهها نشان داد که بین عدالت سازمانی و فرهنگ سازمانی در بروز رفتار شهروندی رابطه مثبت و معنیداری دارد. در یافتههای پژوهش تاثیر هر یک از مولفهها عدالت سازمانی و فرهنگ سازمانی به طور جداگانه بررسی شده است، بیشترین تاثیر را عدالت سازمانی، فرهنگ سازمانی بر بعد وظیفه شناسی و کمترین تاثیر را هر دو متغیر بر بعد احترام در رفتار شهروندی سازمانی دارد.
The purpose of this study was to evaluate the impact of organizational justice, organizational identity and organizational culture on organizational citizenship behavior. The population of 500 people, including "directors, deputies, heads and experts of the Department of Education in Tehran " were in 2014-2015. According to Morgan and randomized 217 subjects were selected class.To collect data from questionnaires, standard organizational justice Beugre Includes 21 questions to evaluate three types of distributive justice, procedural justice and interactional justice, Cheney corporate identity 18 questions for the examination of membership, loyalty and similarities, organizational culture 56 questions for the examination of creativity, risk-taking, given the outcome, according to members of the organization, assess the impact Brkarknan decisions, the evaluation team to assess the ambition and stability testing and Podsakoff organizational citizenship behavior 12 questions for the examination of chivalry, Altruism, Civicvirtue, conscientiousness and Respect is used. For descriptive statistics and frequency of SPSS software and inferential analysis software used Smart PLS. In this study, the coefficient of 95% is considered. The results showed that organizational justice, corporate culture organizational citizenship behavior has a significant positive effect on the findings of the research impact of each component of equity, corporate culture are examined separately, the greatest impact justice, corporate culture has less impact on the loyalty and justice, respect for culture of the OCB.
- Amirkhani. (2012).The impact of employee perceptions of organizational justice on corporate identity,Journal of Business Strategies.(in Persian).
- Arminerego. (2006). the relationship between organizational citizenship behavior and performance of faculty members with professional motivation and confidence to students who graduate from view. Academy of Management Journal, Vol,40(2). Pp: 410.
- Babato,K.(2000) . Striking ga Balance between Trust and Control in a Virtual Organization: A Content Analysis of Open Source Software Case Studies", Journal of applied psychology. Vol. 11, 2001, pp277-304.
- Bazzel. (2007). Organizational Structure as a moderator of the relationship between procedural, interactional Justice, perceived Organizational support and supervisory trust, Journal of Applied psychology, Vol, 88.
- Bienstock, C., DeMoranville, C.W., and Smith, R.K. (2003). Organizational citizenship Behavior and Service Quality, Journal Of Services Marketing, Vol, 17, Pp: 378-357.
- Boers , B. & Nordqvist , M .(2012). Understanding Hybrid-Identity Organizat ions: The Case of Publicly Listed Family Businesses. International Studies in Entrepreneurship,Vol, 15.Pp: 251-269.
- Bos, K. (2001). Fundamental Research by Means of Laboratory Experiments Is Essential For a Better Understanding of Organizational Justice", Journal of Vocational Behavior, Vol 58, and pp: 254-259.
- Byogry,D . (1998). "Analysis effect of organizational politics and procedural justice with structural equation modeling. Vol, 7.
- Chimen and Zarat. (2010). the relationship between burnout and its three dimensions of organizational citizenship behavior. Human Relation, Vol 10.
- Cohen & Spector. (2001) . The role of justice in organizations. Organization Behavior and Human Decision Processes, Vol(86).
- Colon,D. & Nowakwski,J. (2005). Organizational Justice.Confilict Management.
- Carpanzano, Russell & Byrne. (2000). The relationship of emotional exhaustion to work attitudes, job performance rating, and organizational citizenship Behavior, fifteenth annual conference of society for industrial and organizational psychology in New Orleans.
- Carpanzano, R &Stin ,JH. (2009). Organizational Justice & Behavioral Ethics: Promises & Prospects. Business Ethics Quarterly, Vol19.
- Cheney G. (1983). On the various and changing meanings of organizational membership: a field study of organizational identification. Communication Monographs, Vol 50 (4). Pp:342-62.
- Damghanian. (2014). the effect of organizational justice, organizational citizenship behavior mediated by the quality of working life. Journal of Organizational Culture Management. V. 12. (in Persian).
- DanayeiFard. (2013). Examine the relationship between organizational citizenship behavior and organizational justice by strengthening institutional healthy personality. Journal of Management in Iran. .(in Persian).
- Dhalla, R. (2008). The influence of organizational identity, image and reputation on organizational strategic responses to institution pressure. Dissertation submitted partial fulfillment of the requirement for the degree of doctor of education in the college of education in the colleg e of education at the york university.Torento University.
- Far, D.(2003). Trust as mediator of the relationship between organizational justice and work outcomes. Journal of the organizational Behavior. Vol 23.
- Fehsenfeld, C. (2010). Founders' sensemaking and sensegiving behav iors effect on the organizational identities of new charter schools. Boston in partial fulfillment of the requirements for the degree of d octor of education.University of Massachusetts.
- Feiz, D. (2014). Interactive model of organizational culture and organizational citizenship behavior and its impact on organizational effectiveness with the mediation of knowledge management, National Iranian Gas Company.(in Persian).
- Greenberg, J. (2004). Stress Fairness to Fare No Stress: managing Workplace Stress by Promoting Organizational Justice, Organizational Dynamics, Vol33, and PP: 322-365.
- Gorge, Vilson and Trip. (2010). The roles of organizational justice and trust in a gaining-sharing control system. Vol12.
- Hourse,L. & Loy.D (2001). The effects of job embeddings on organizational citizenship, job performance, volitional absences, and voluntary turnover. Academy of management Journal. Vol 47.
- Ijareplateka.(2006). Forward to understand the dimensions and elements of organizational citizenship behavior of teachers. International Journal of Internet Marketing and Advertising, Vol 5.
- Jacks, N. (2002). Preparing to work in the virtual organization Information & Management. Vol 39.
- Janson, D .(2008). Impetus for action: a cultural analysis of justice and organizational citizenship behavior in nurses. Journal of Nursing Research.
- Kasraie, (2014).brrsy the relationship between organizational justice and organizational citizenship behavior among employees with work addiction Regional Water city of Orumiyeh. The second International Conference on Management, Entrepreneurship and Economic Development. .(in Persian).
- Katz, D., & Kahn, R.L (1987). The Social Psychology of Organization, Wiley, New York.
- Konovsky, M. A., and Organ, D. W., (1993), "Dispositional and Contextual Determinants of Organizational Citizenship Behavior", Journal Of Organizational Behavior, Vol 17. Pp:253 .
- Kolmir, N. & Praker. (2005). Trust in leadership: Meta-analytic finding and implication for research and practice. Journal of Psychology. Vol 87.
- Mael F, Ashforth B.( 1989) Alumni and their alma mater: a partial test of the reformulated model of organizational identification; 13:103-23.
- Makenize, S. (2001). Are the scales tipped in favor of procedural or distribute Justice? An investigation of the U.S, India, Germany. International Journal of Conflict Management, Vol, 12.
- Marcozi, A & Zin,B.(2002). Organizational behavior, Journal psychology of management. Vol 45.
- Masterson, Lewis, Goldman and Taylor. (2000). Integration Justic and social Exchange: The Differing Effects of Fair Procedures and Treatment on work relationships. Academy of Management Journal. Vol 43. No 4.
- Mirzaei, V.( 2015). The effect of national culture on organizational culture with organizational commitment mediator of Industry, Mine and Trade North Khorasan Province. (in Persian) .
- Mohamadi. (2014) the relationship between organizational justice and organizational citizenship behavior (Case Study: Ilam Province Gas Company), Second National Conference of accounting, financial management and investment. .(in Persian).
- Moradi. (2012) .Modeling the impact of transformational leadership and organizational justice, organizational citizenship behavior Youth and Sports Ministry of the Islamic Republic of Iran . Journal of Sport Management Tehran University. .(in Persian).
- Morelli, M. (2009). Who we are is what webrew: An inverstigation of the relationship between shared organizational identity beliefs and perception of coordination and communication in a canadian microbrewery. Presented in Partial Fulfillment of the Requirements For the Degree of Master of Science in Administration. Concordia University Montreal, Q uebec, Canada.
- Moorman,H.(1991). Relationship between Organizational Justice and Organizational Citizenship Behaviors: Do Fairness Perceptions influence Employee Citizenship?, Academy of Applied Psychology, Vol 76.
- Moradi, Mohammad Reza.(2012). Modeling the impact of transformational leadership and organizational justice, organizational citizenship behavior Youth and Sports Ministry of the Islamic Republic of Iran.(in Persian).
- Nowkarizi, Mohsen .(2014). The relationship between organizational justice and organizational citizenship behavior in public librarians Khorasan Razavi province. The second International Conference on Management.(in Persian).
- Organ, D. W., (1997). "Organizational Citizenship Behavior: Its Construct Clean-Up Time". Human Performance, (10), 97-85.
- Organ, D. W., (1988). Organizational Citizenship Behavior: The Good Soldier Syndrome. Lexington, MA: Lexington Books.
- Organ, D. W., & Ryan, K. (2002). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behaviors. Personnel Psychology, Vol, 48 (4). Pp: 775-802.
- Penjaytoun and Nurderhuon.(2013). the trust and organizational citizenship behavior, among employees of some organizations . Journal of the organizational Behavior, Vol 26.
- Podsakoff, P. M., Mackenzie, S. B., Moorman, R.H., and Fetter, R., (1990). Transformational Leader Behaviors and Their Effects on Followers' Trust in Leader, Satisfaction, and Organizational Citizenship Behavior, Leadership Quarterly,Vol1.Pp:42.
- Podsakoff, P. M., Mackenzie, S. B., Paine, J. B., and Bachrach D.G.,(2000). Organizational Citizenship Behaviors: A Critical Review of The Theoretical and Empirical Literature and Suggestions for Future Research,.Journal of Management, Vol26, (3). Pp: 513–563.
- Rabinson, D. (2001). Organizational Health: The conceptand its Measure. Journal of Research and Development in education.
- Raub, S. (2008). Does bureaucracy kill individual invtiativer? The impact of structure on organization citizenship behavior in the hospitality industry, International .Journal of Hospitality Management ,Vol 27.Pp:179-186.
- Razavi . (2012). the relationship between corporate identity and organizational citizenship behavior, Second National Conference of accounting. financial management and investment. .(in Persian).
- Robbins, Stephen P. (1989). Essential of Organizational Behavior, eighth edition, Prentice.
- Saunders & Thornbill.(2003). Organizational justice, Trust and the management.of change: An Exploration. Personnel Review, Vol ,32.
- Seyedi,(2013) organizational culture and its impact on the performance of citizenship behavior, Scientific Articles Database Management. .(in Persian).
- Ship, L.(1998). Progress in Organizational Justice: Tunneling through the maze. In: Cooper, C.L., and Robertson. International review of industrial and organizational psychology, john wiley & sons, London. Pp: 317-372.
- Skalich, M. & Foler, H. (1997). The role of Trust in virtual and interpersonal environments: Implications for team learning & case method pedagogies. Wilson Education Abstracts.
- Soleimani. (2012). The role of corporate identity in predicting organizational citizenship behavior in Razavi University of Islamic Sciences and the University of Mashhad, Khayyam. Journal of Social Sciences (No. 2). .(in Persian).
- Spectoe & Charsh. (2002). Knowledge shiring community in P2P network: A Study of motivational perspective. Journal of Knowledge Management. Vol 8.
- Torque.(2005). the increased level of organizational citizenship behavior faculty members. Turkish universities.
- Vienna, Hoiey and Tarter. (2004). organizational justice, fairness and trust aretwo structures that play a fundamental role in the educational system. Academyof Management Journal, Vol 17.
- Vigoda, E., (2000). Internal Politics in Public Administration Systems: An Empirical Examination of its Relationship with Job Congruence, Organizational Citizenship Behavior, and In-Role Performance, Public Personnel Management, 29, (2), 185.
- Wiliams, L. (1991). Relationship support activities, community, commitment and voluntary behavior in online communities. International Journal of Internet Marketing and Advertising, Vol 1.
_||_