بررسی و رتبهبندی عوامل موثر بر بهرهوری نیروهای انسانی(کارشناسان) شرکت بیمه معلم
محورهای موضوعی : آموزش و پرورش
الناز نظری
1
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مجتبی زارع خلیلی
2
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مهدی صادقیان سورکی
3
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فائزه فریدونی
4
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جعفر جهانی
5
1 - دکتری مدیریت آموزشی، دانشگاه شیراز، شیراز، ایران
2 - دکتری مدیریت آموزشی، دانشگاه شیراز، شیراز، ایران
3 - دکتری مدیریت آموزشی، دانشگاه شیراز، شیراز، ایران
4 - دکتری مدیریت آموزشی، دانشگاه شیراز، شیراز، ایران
5 - عضو هیات علمی دانشگاه شیراز
کلید واژه: عوامل فردی, بهرهوری, عوامل سازمانی, عوامل شغلی,
چکیده مقاله :
نیروی انسانی در نقش یکی از ارکان اساسی شرکتهای بیمه، نقش مهمی در بهبود بهرهوری دارد، لذا شناسایی عوامل مؤثر بر بهرهوری این نهاد، میتواند نقش مؤثری در افزایش بهرهوری شرکتهای بیمه ایفا نماید و در هدفمند نمودن برنامههای مختلف توسعه نقش بسزایی داشته باشد .در این رابطه پژوهش حاضر به بررسی عوامل موثر بر بهرهوری نیروهای انسانی(کارشناسان)شرکت سهامی بیمه معلم پرداخته است. پژوهش حاضر با توجه به هدف، از نوع تحقیقات کاربردی بوده و با توجه به گردآوری دادهها توصیفی و از نوع پیمایشی میباشد. جامعهآماری پژوهش شامل کلیه کارشناسان شرکت بیمه معلم شهر تهران یعنی300 نفر، در سال1393 است که با استفاده از روش نمونهگیری تصادفی ساده50 نفر از آنها انتخاب شدند برای سنجش عوامل موثر بر بهرهوری نیروهای انسانی(کارشناسان) از ابزار محقق ساخته، استفاده شده است که این ابزار شامل 64 سوال که از این میان عوامل فردی 14سوال، عوامل شغلی 13سوال و عوامل سازمانی 23 سوال بود. عمدهترین یافتههای پژوهش عبارتند از: آزمون فریدمن که اولویت‌بندی عوامل فردی مورد بررسی را به ترتیب شامل؛ رضایت شغلی، شایستگی، توان و مهارت نشان داد. نتایج آزمون حاکی از معناداری رتبهبندی مذکور میباشد. آزمون فریدمن ضمن معنادار نشاندادن اظهارات پاسخگویان، اولویت‌بندی عوامل سازمانی مورد بررسی را به ترتیب شامل؛ آموزش، مدیریت، مشارکت، تکنولوژی، انگیزش، ارتباطات و بازخورد عملکرد نشان داد. رتبهبندی اظهارات پاسخگویان در خصوص عوامل شغلی موثر بر بهرهوری کارشناسان به ترتیب شامل؛ کار با معنی و چالش برانگیز، آزادی، استقلال عمل و وضوح نقش میباشد. نتایج آزمون حاکی از معناداری رتبهبندی مذکور میباشد. در آخر با استفاده از آزمون فریدمن به رتبهبندی عوامل کلی موثر بر بهرهوری پرداخته شد که آزمون فریدمن ضمن معنادار نشاندادن اظهارات پاسخگویان، اولویت‌بندی عوامل موثر بر بهرهوری نیروهای انسانی(کارشناسان) شرکت بیمه معلم را به ترتیب شامل؛ عوامل فردی، شغلی و سازمانی نشان داد.
Human resources as one of the basic components insurance companies, an important role in improving productivity, there fore,detecting factors affecting the productivity of these companies can played effective role in increasing productivity insurance companies and can the possess an important role in meaningful various development programs .
This study examines the relationship between factors affecting productivity Human resources (experts) moalem Insurance Company. study population included all Experts moalem insurance companies, ie 300, who in 1389 that using a random sample of 50 of them were selected
The major findings research include: Friedman test prioritizing to individual factors to arranged include job satisfaction, competence and ability and skills demonstrated. Test results indicate the ranking is significant.
Friedman test, while showing significant respondents statements, prioritize the organizational factors investigated is include education, management, partnerships, technology, motivation, communication and performance feedback .
Ranking respondents statements regarding the job factors affecting productivity experts arranged is include meaningful and challenging work, freedom and independence of action and clearly role. Test results indicate the ranking is significant.
Finally, used of the Friedman test to determine general factors affecting productivity, the Friedman test to demonstrate the significant respondents statements, prioritize the factors affecting productivity Manpower (experts) moalem Insurance Company, include individual factors, Occupational factors and Organizational factors.
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