بررسی رابطه رهبری تحول‌آفرین ، تعهد سازمانی و عملکرد کارکنان با نقش میانجی رفتار شهروندی سازمانی
محورهای موضوعی : منابع انسانی
اسماعیل حیدری
1
,
سید وحید خاوری هاشمی
2
1 - دانشجوی دکتری دانشگاه آزاد بجنورد
2 - دانشجوی دکتری توسعه منابع انسانی
کلید واژه: تعهد سازمانی, رهبری تحول‌آفرین, رفتار شهروندی سازمانی, عملکرد کارکنان,
چکیده مقاله :
پژوهش حاضر با هدف بررسی رابطه رهبری تحول‌آفرین، تعهد سازمانی و عملکرد کارکنان با نقش میانجی رفتار شهروندی سازمانی صورت گرفت. این پژوهش از نظر هدف کاربردی و از منظر روش و ماهیت توصیفی - پیمایشی از نوع همبستگی بود. جامعه آماری در این تحقیق کارکنان مدیریت مراکز پزشکی شهرداری مشهد می‌باشد. برای تعیین حجم نمونه از فرمول کوکران استفاده گردیده و تعداد 92 نفر جهت نمونه انتخاب شدند. روش نمونه‌گیری تصادفی ساده می‌باشد. جهت جمع‌آوری داده‌ها از پرسش‌نامه استفاده گردید، بدین صورت که برای سنجش تعهد سازمانی از پرسش‌نامه آلن و مایر (1991)، رفتار شهروندی سازمانی از پرسش‌نامه پودساکف و همکاران (2000)، رهبری تحول‌آفرین از باس و اولیو (2000) و عملکرد کارکنان از پرسش‌نامه پرادهان و ینا (2017) استفاده شده است. پایایی پرسش‌نامه مذکور با استفاده از ضریب آلفای کرونباخ برای متغیرهای تعهد سازمانی (922/0)، رفتار شهروندی سازمانی (797/0)، رهبری تحول‌آفرین (891/0) و عملکرد کارکنان (712/0) بدست آمد و روایی محتوا و صوری پرسش‌نامه نیز مورد تأیید قرار گرفت. جهت تحلیل داده‌ها از نرم‌افزار SPSS 24و نرم‌افزار SmartPLS انجام پذیرفت. نتیجه تحقیق نشان داد بین تعهد سازمانی و رهبری تحول‌آفرین با رفتار شهروندی سازمانی رابطه مثبت و معنی داری وجود دارد، از سویی نتایج نشان داد رفتار شهروندی سازمانی رابطه بین تعهد سازمانی و رهبری تحول‌آفرین با عملکرد کارکنان را میانجی گری می‌نماید، علاوه بر این نتایج نشان داد تعهد سازمانی و رهبری تحول‌آفرین با رفتار شهروندی سازمانی نیز رابطه مستقیم دارد.
The present study was conducted with the aim of investigating the relationship between transformational leadership, organizational commitment and employee performance with the mediating role of organizational citizenship behavior. This research was applied in terms of its purpose, and in terms of method and descriptive nature, it was a correlational survey. The statistical population in this research is the management staff of Mashhad municipal medical centers. To determine the sample size, Cochran's formula was used and 92 people were selected for the sample. The random sampling method is simple. A questionnaire was used to collect data, in order to measure organizational commitment from the Allen and Mayer (1991) questionnaire, organizational citizenship behavior from the Podsakoff et al. (2000) questionnaire, transformational leadership from Bass and Olive (2000) and employee performance from the questionnaire. Pradhan and Jena (2017) is used. The reliability of the mentioned questionnaire was obtained using Cronbach's alpha coefficient for the variables of organizational commitment (0.922), organizational citizenship behavior (0.797), transformational leadership (0.891) and employee performance (0.712) and content and face validity The questionnaire was also approved. SPSS 24 and PLS software were used to analyze the data. The result of the research showed that there is a positive and significant relationship between organizational commitment and transformational leadership with organizational citizenship behavior, on the other hand, the results showed that organizational citizenship behavior mediates the relationship between organizational commitment and transformational leadership with employee performance. Organizational commitment and transformational leadership have a direct relationship with organizational citizenship behavior.
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