طراحی الگوی ساختاری- تفسیری قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات در شرکت‌های کوچک و متوسط
محورهای موضوعی : مدیریت بازرگانی
محسن رحمانی
1
(دانشجوی دکتری، گروه مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد قزوین، قزوین، ایران.)
مهدی زکی پور
2
(استادیار، گروه مدیریت بازرگانی، دانشگاه آزاد اسلامی واحد قزوین، قزوین، ایران.)
کلید واژه: مدل‌سازی ساختاری-تفسیری, تحلیل MICMAC, قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات, شرکت‌های کوچک و متوسط,
چکیده مقاله :
هدف از پژوهش حاضر، شناسایی، سطح بندی و تحلیل ابعاد و شاخص‌های اصلی مؤثر بر قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات در شرکت‌های‌کوچک و متوسط با استفاده از تکنیک مدل‌سازی ساختاری-تفسیری (ISM) می‌باشد. ابعاد و شاخص‌های قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات براساس مطالعه ادبیات و تحلیل محتوایی و مقایسه‌های پژوهش‌های مرتبط و مصاحبه با خبرگان و متخصصین، شناسایی و سپس با استفاده از مدل‌سازی ساختاری-تفسیری روابط بین ابعاد و شاخص‌های قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات تعیین و به صورت یکپارچه تحلیل شده است. در نهایت، با استفاده از تحلیل MICMAC نوع متغیرها با توجه به اثرگذاری و اثرپذیری بر سایر متغیرها مشخص شده است. نتایج نشان می‌دهد متغیر دیجیتالی‌سازی فرآیندهای تجاری جزو متغیرهای پیوندی است و از قدرت نفوذ و وابستگی بالایی برخوردار است و با بیشترین تأثیر، محرک و برانگیزاننده قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات در شرکت‌های کوچک و متوسط به شمار می‌روند و هرگونه عملی بر این متغیر، سبب تغییر سایر متغیرها می‌شود. همچنین، متغیرهای سنجش، منابع و شایستگی‌ها و هماهنگی، جزو متغیرهای کلیدی برای توسعه قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات در شرکت‌های کوچک و متوسط به شمار می‌روند. این متغیرها تأثیر بسیاری بر تحقق و ارتقای قابلیت‌ها‌ی پویا‌ی فناوری اطلاعات در شرکت‌های کوچک و متوسط دارند و از قدرت نفوذ بالا و وابستگی پایینی برخوردارند.
The aim of the current research is to identify, stratify and analyze the main dimensions and indicators affecting the dynamic capabilities of information technology in small and medium-sized companies using the structural-interpretive modeling (ISM) technique. The dimensions and indicators of the dynamic capabilities of information technology have been identified based on the literature study and content analysis and comparisons of related researches and interviews with experts and specialists, and then, using structural-interpretive modeling, the relationships between the dimensions and indicators of the dynamic capabilities of information technology have been determined as Integrated analysis. Finally, by using MICMAC analysis, the types of variables have been determined according to their influence and effectiveness on other variables. The results show that the variable of digitalization of business processes is among the linked variables and has a high power of influence and dependence. This variable with the greatest influence is considered as the driver and motivator of the dynamic capabilities of information technology in small and medium-sized companies, and any action on this variable causes the change of other variables. Also, measurement variables, resources and competencies and coordination are among the key variables for the development of dynamic capabilities of information technology in small and medium companies. These variables have a great impact on the realization and promotion of dynamic capabilities of information technology in small and medium-sized companies and have high influence and low dependence.
Anning Dorson, T. (2016). Interactivity innovations, competitive intensity, customer demand and performance. International Journal of Quality and Service Sciences, 8(4), 536-554.
Aral, S., & Weill, P. (2007). Its assets, organizational capabilities, and firm performance: how resource allocations and organizational differences explain performance variation. Organization Science, 18(5), 763-780.
Budlaei, H., Gholizadeh Jourab, N., & Fakhraei, R. (2015). The Impact of Dynamic Capabilities on Green Innovation Performance Due to the Role of Relational Learning Capability 3rd International Conference on Dynamic Management, Accounting and Auditing, Tehran.
Cyril Eze, U., Guan Gan Goh, G., Yih Goh, C., & Ling Tan, T. (2013). Perspectives of SMEs on knowledge sharing. VINE, 43(2), 210-236.
Danis, W. M., DE Clercq, D., & Petricevic, O. (2011). Are social networks more important for new business activity in emerging than developed economies? An empirical extension. International Business Review, 20(4), 394-408.
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they. Strategic Management Journal, 21(11), 1105-1121.
Ghasemieh, R., Nisi, A., & Hardani, Y. (2019). Assessing the mediating effect of organizational innovation and entrepreneurship on the relationship between ICT and improving organizational performance Fourth National Conference on Economics, Management and Accounting, Ahvaz.
Kalantari, A., & Kalantaripour, J. (2020). Investigating the Impact of Management Innovation and Technology Innovation on Organizational Performance The First International Conference on Challenges and New Solutions in Industrial Engineering and Management and Accounting, Sari.
Kock, N. (2015). Common method bias in pls-sem: a full collinearity assessment approach. International Journal of E-Collaboration, 11(4), 1-10.
Kude, T., Lazic, M., Heinzl, A., & Neff, A. (2018). Achieving it-based synergies through regulation- oriented and consensus-oriented its governance capabilities. Information Systems Journal, 28(5), 765-795.
Lau, J., & Hashim, A. (2010). Liveability dimensions and attributes: Their relative importance in the eyes of neighbourhood residents. Journal of Construction in Developing Countries, 15.
Li, D., & Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: evidence from China. Journal of Business Research, 67(1), 2793-2799.
Mikalef, P. A., & Pateli, A. (2016). Developing and validating a measurement instrument of it-enabled dynamic capabilities, Serving Society in the Advancement of Knowledge and Excellence in the Study and Profession of Information Systems. Adamantia: Association for Information Systems, 39.
Mikalef, P. A., & Pateli, A. (2017). Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: findings from pls-sem and fsqca. Journal of Business Research, 70, 1-16.
Mu, J. (2017). Dynamic capability and firm performance: the role of marketing capability and operations capability. IEEE transactions on engineering management, 64(4), 554-565.
O’Reilly III, C. A., & Tushman, M. L. (2008). Ambidexterity as a dynamic capability: resolving the innovator’s dilemma. Research in Organizational Behavior, 28, 185-206.
Obeng, B. A., Robson, P., & Haugh, H. (2014). Strategic entrepreneurship and small firm growth in Ghana. International Small Business Journal: Researching Entrepreneurship, 32(5), 501-524.
Pavlou, P. A., & El Sawy, O. A. (2006). From it leveraging competence to competitive advantage in turbulent environments: the case of new product development. Information Systems Research, 17(3), 198-227.
Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities. Decision Sciences, 42(1), 239-273.
Putri, N. T., & Kurnia, S. (2016). The role of organizational culture and individual towards knowledge management practice in cement industry International Conference on Management of Innovation and Technology (ICMIT), IEEE.
Rahmani, M. (2023). The role of Islamic knowledge in the relationship between types of innovation and the performance of non-usury banking (case study: Sepeh Bank of Qazvin province). The second national conference of Islamic wisdom, economy and management, 1(2), 210-230. [In Persian]
Rahmani, M., & Abedi, H. (2022). Investigating the impact of innovation on the growth of businesses with the mediating role of knowledge sharing in Qazvin province 8th international conference on modern techniques of management, accounting, economics and banking with the approach of business growth approach,
Rahmani, M., Abedi, H., & Ghasemi, M. (2021). Investigating the impact of dynamic capabilities equipped with information technology on the performance of small and medium-sized companies with the mediating role of innovative capabilities in Qazvin province 8th International Conference on Modern Management, Accounting, Economics and banking with a business growth approach, [In Persian]
Rahmani, M., Zakipour, M., & Abedi, H. (2022). Investigating the impact of dynamic capabilities of information technology on the performance of small and medium-sized companies through the moderating relationship of transformational leadership and the mediating role of innovative capabilities. Quarterly Journal of Management and Sustainable Development Studies, 2(3), 81-108. [In Persian]
Ravi, V., & Shankar, R. (2005). Analysis of Interactions Among the Barriers of Reverse Logistics. Technological Forecasting and Social Change, 72(8), 1011-1029.
Raymond, L., Uwizeyemungu, S., Fabi, B., & St-Pierre, J. (2018). Its capabilities for product innovation in smes: a configurational approach. Information Technology and Management, 19(1), 75-87.
Roberts, N., & Grover, V. (2012). Leveraging information technology infrastructure to facilitate a firm’s customer agility and competitive activity: an empirical investigation. Journal of Management Information Systems, 28(4), 231-270.
Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms. MIS Quarterly, 27(2), 237-263.
Sinha, M., & Sheth, J. (2018). Growing the pie in emerging markets: Marketing strategies for increasing the ratio of non-users to users. Journal of Business Research, 86, 217-224.
Tai, J. C., Wang, E. T., & Yeh, H.-Y. (2019). A study of is assets, is ambidexterity, and is alignment: the dynamic managerial capability perspective. Information and Management, 56(1), 55-69.
Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(1), 1319-1350.
Teece, D. J. (2009). Dynamic Capabilities and Strategic Management: Organizing for Innovation and Growth. Oxford University Press on Demand.
Teece, D. J. (2018). Business models and dynamic capabilities. Long range planning, 51(1), 40-49.
Zarei, Z., & Heidari, M. (2020). The effect of transformational leadership and credible leadership on organizational innovation by considering the moderating role of knowledge sharing. Initiative and Creativity in the Humanities, 9(4), 161-192.
Zhuang, C. Y., Chen, G. H., & Wang, L. L. (2018). Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism. J. Oper. Res. Soc. China, 7(11), 337–354.
_||_Anning Dorson, T. (2016). Interactivity innovations, competitive intensity, customer demand and performance. International Journal of Quality and Service Sciences, 8(4), 536-554.
Aral, S., & Weill, P. (2007). Its assets, organizational capabilities, and firm performance: how resource allocations and organizational differences explain performance variation. Organization Science, 18(5), 763-780.
Budlaei, H., Gholizadeh Jourab, N., & Fakhraei, R. (2015). The Impact of Dynamic Capabilities on Green Innovation Performance Due to the Role of Relational Learning Capability 3rd International Conference on Dynamic Management, Accounting and Auditing, Tehran.
Cyril Eze, U., Guan Gan Goh, G., Yih Goh, C., & Ling Tan, T. (2013). Perspectives of SMEs on knowledge sharing. VINE, 43(2), 210-236.
Danis, W. M., DE Clercq, D., & Petricevic, O. (2011). Are social networks more important for new business activity in emerging than developed economies? An empirical extension. International Business Review, 20(4), 394-408.
Eisenhardt, K. M., & Martin, J. A. (2000). Dynamic capabilities: what are they. Strategic Management Journal, 21(11), 1105-1121.
Ghasemieh, R., Nisi, A., & Hardani, Y. (2019). Assessing the mediating effect of organizational innovation and entrepreneurship on the relationship between ICT and improving organizational performance Fourth National Conference on Economics, Management and Accounting, Ahvaz.
Kalantari, A., & Kalantaripour, J. (2020). Investigating the Impact of Management Innovation and Technology Innovation on Organizational Performance The First International Conference on Challenges and New Solutions in Industrial Engineering and Management and Accounting, Sari.
Kock, N. (2015). Common method bias in pls-sem: a full collinearity assessment approach. International Journal of E-Collaboration, 11(4), 1-10.
Kude, T., Lazic, M., Heinzl, A., & Neff, A. (2018). Achieving it-based synergies through regulation- oriented and consensus-oriented its governance capabilities. Information Systems Journal, 28(5), 765-795.
Lau, J., & Hashim, A. (2010). Liveability dimensions and attributes: Their relative importance in the eyes of neighbourhood residents. Journal of Construction in Developing Countries, 15.
Li, D., & Liu, J. (2014). Dynamic capabilities, environmental dynamism, and competitive advantage: evidence from China. Journal of Business Research, 67(1), 2793-2799.
Mikalef, P. A., & Pateli, A. (2016). Developing and validating a measurement instrument of it-enabled dynamic capabilities, Serving Society in the Advancement of Knowledge and Excellence in the Study and Profession of Information Systems. Adamantia: Association for Information Systems, 39.
Mikalef, P. A., & Pateli, A. (2017). Information technology-enabled dynamic capabilities and their indirect effect on competitive performance: findings from pls-sem and fsqca. Journal of Business Research, 70, 1-16.
Mu, J. (2017). Dynamic capability and firm performance: the role of marketing capability and operations capability. IEEE transactions on engineering management, 64(4), 554-565.
O’Reilly III, C. A., & Tushman, M. L. (2008). Ambidexterity as a dynamic capability: resolving the innovator’s dilemma. Research in Organizational Behavior, 28, 185-206.
Obeng, B. A., Robson, P., & Haugh, H. (2014). Strategic entrepreneurship and small firm growth in Ghana. International Small Business Journal: Researching Entrepreneurship, 32(5), 501-524.
Pavlou, P. A., & El Sawy, O. A. (2006). From it leveraging competence to competitive advantage in turbulent environments: the case of new product development. Information Systems Research, 17(3), 198-227.
Pavlou, P. A., & El Sawy, O. A. (2011). Understanding the elusive black box of dynamic capabilities. Decision Sciences, 42(1), 239-273.
Putri, N. T., & Kurnia, S. (2016). The role of organizational culture and individual towards knowledge management practice in cement industry International Conference on Management of Innovation and Technology (ICMIT), IEEE.
Rahmani, M. (2023). The role of Islamic knowledge in the relationship between types of innovation and the performance of non-usury banking (case study: Sepeh Bank of Qazvin province). The second national conference of Islamic wisdom, economy and management, 1(2), 210-230. [In Persian]
Rahmani, M., & Abedi, H. (2022). Investigating the impact of innovation on the growth of businesses with the mediating role of knowledge sharing in Qazvin province 8th international conference on modern techniques of management, accounting, economics and banking with the approach of business growth approach,
Rahmani, M., Abedi, H., & Ghasemi, M. (2021). Investigating the impact of dynamic capabilities equipped with information technology on the performance of small and medium-sized companies with the mediating role of innovative capabilities in Qazvin province 8th International Conference on Modern Management, Accounting, Economics and banking with a business growth approach, [In Persian]
Rahmani, M., Zakipour, M., & Abedi, H. (2022). Investigating the impact of dynamic capabilities of information technology on the performance of small and medium-sized companies through the moderating relationship of transformational leadership and the mediating role of innovative capabilities. Quarterly Journal of Management and Sustainable Development Studies, 2(3), 81-108. [In Persian]
Ravi, V., & Shankar, R. (2005). Analysis of Interactions Among the Barriers of Reverse Logistics. Technological Forecasting and Social Change, 72(8), 1011-1029.
Raymond, L., Uwizeyemungu, S., Fabi, B., & St-Pierre, J. (2018). Its capabilities for product innovation in smes: a configurational approach. Information Technology and Management, 19(1), 75-87.
Roberts, N., & Grover, V. (2012). Leveraging information technology infrastructure to facilitate a firm’s customer agility and competitive activity: an empirical investigation. Journal of Management Information Systems, 28(4), 231-270.
Sambamurthy, V., Bharadwaj, A., & Grover, V. (2003). Shaping agility through digital options: reconceptualizing the role of information technology in contemporary firms. MIS Quarterly, 27(2), 237-263.
Sinha, M., & Sheth, J. (2018). Growing the pie in emerging markets: Marketing strategies for increasing the ratio of non-users to users. Journal of Business Research, 86, 217-224.
Tai, J. C., Wang, E. T., & Yeh, H.-Y. (2019). A study of is assets, is ambidexterity, and is alignment: the dynamic managerial capability perspective. Information and Management, 56(1), 55-69.
Teece, D. J. (2007). Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance. Strategic Management Journal, 28(1), 1319-1350.
Teece, D. J. (2009). Dynamic Capabilities and Strategic Management: Organizing for Innovation and Growth. Oxford University Press on Demand.
Teece, D. J. (2018). Business models and dynamic capabilities. Long range planning, 51(1), 40-49.
Zarei, Z., & Heidari, M. (2020). The effect of transformational leadership and credible leadership on organizational innovation by considering the moderating role of knowledge sharing. Initiative and Creativity in the Humanities, 9(4), 161-192.
Zhuang, C. Y., Chen, G. H., & Wang, L. L. (2018). Internet Resources and Organizational Knowledge Creation: Role of Environmental Dynamism. J. Oper. Res. Soc. China, 7(11), 337–354.
