List of Articles Open Access Article Abstract Page Full-Text 1 - The Success of Customer Relationship Management and Knowledge Management Role (Case Study: Municipality of Osku) karim eskandari haniyeh aghazadeh Open Access Article Abstract Page Full-Text 2 - The Relation between Customer-Orientation and Brand-equity(Case study: Anata Company) sahar kheyri Open Access Article Abstract Page Full-Text 3 - The Impact of Advertising on Brand Equity(Case Study: Chocolate Mamufacturing Companies of East Azerbaijan) roghayyeh khorrami hossein boodaghi Open Access Article Abstract Page Full-Text 4 - The role of Personnel Capabilities on Supply Chain Agility (Case Study: West Azerbaijan Tobacco Company) rostam amini reza rostamzadeh