List of Articles s loyalty Open Access Article Abstract Page Full-Text 1 - The Impact of Brand Credibility on Customers’ Loyalty from the Appliances Buyers Perspective S. Ghorbani Ghavidel S. M. Shabgo Monsef Open Access Article Abstract Page Full-Text 2 - The effect of external service quality on customer’s loyalty in hotel’s industry supply chain (Case Study: Parsian Hotels) manizheh mollaei Ali Mohaghar Ezatollah Asgharizadeh