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        1 - Identifying and Prioritizing of the Critical Success Factors (CSFs) of Knowledge Management by Using SAW & FAHP
        Elmira Rahimi Majid Bagherzadeh Khajeh
        In the knowledge-based age, knowledge is regarded as a competitive advantage which should be managed in a proper manner for an accurate use. The first step to implement a system is to identify the key factors. During designation and implementation of knowledge managemen More
        In the knowledge-based age, knowledge is regarded as a competitive advantage which should be managed in a proper manner for an accurate use. The first step to implement a system is to identify the key factors. During designation and implementation of knowledge management, a series of factors exist which play a more vital role and they lead to facilitation and acceleration of the implementation process of the system by focusing on the main axes. This research is conducted in order to identify and prioritize the critical success factors (CSFs) of knowledge management. The statistical population consisted of managers and experts of Tabriz Oil Refinery which is equal to 30 persons. As the statistical population number is limited, there is no need for sampling and the whole population was surveyed. For data collection, two questionnaires were employed, the reliability and validity of questionnaires were assessed by experts’ reviews, opinions, and Cronbach test. For identifying the factors effective on the success of knowledge management T-test was performed. According to the findings and results, four critical success factors were identified, including management practices, organization efforts and development, information technology and supply and adoption rate. With regard to the simple Additive Weighting Method (SAW), the ranking of afore-mentioned factors are as follows:  management practices, organizational efforts, supply, and adoption rate and IT. And with regard to the Fuzzy Analytical Hierarchy Process (FAHP), the ranking of these factors are as follows: management practices, organizational efforts, IT and supply, and adoption rate. In addition to the importance of knowledge management, we can refer to the identification of gaps in organization's knowledge, higher productivity of human capital; provide more value-added goods, the satisfaction of customers and employees, strengthening competitive position. Manuscript profile
      • Open Access Article

        2 - Presenting a Model for Promoting Innovation and Organizational Learning Using Critical Success Factors of Knowledge Management in the Automotive and Propulsion Industries
        Mohammad Pasebani
        The aim of the present study is to present a model for promoting creativity and organizational learning through using the key indicators of knowledge management success in the automotive and propulsion industries of East Azerbaijan Province. The study is an applied rese More
        The aim of the present study is to present a model for promoting creativity and organizational learning through using the key indicators of knowledge management success in the automotive and propulsion industries of East Azerbaijan Province. The study is an applied research in terms of the nature of the problem and the research objective. The data collection was performed using a standard questionnaire. The statistical population consisted of the managers of East Azerbaijan Automative and Propulsion Industries, tolalling 500 units.The research sample was 217 based on Morgan’s Table. In order to analyze and evaluate the normality of the data, one-dimentional Kolmogorov – Smirnov test was used, and to test the hypotheses, the researcher used structural equation modeling. The results of the regression model showed that the critical factors of Knowledge management success affect the increase in organizational innovation in East Azerbaijan Automative and Propulsion Industries; thus, the first main hypothesis is confirmed. Also, the results showed that the key factors of knowladge management success have a significant positive effect on the increase in organizational learning in East Azerbaijan Automative and Propulsion Industries; therefor, the second main hypothesis is confirmed. The results of the subsidiary hypotheses have also been presented at length.   Manuscript profile