List of Articles Social Customer Relationship Management

• Open Access Article
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  1 - The Effect of Social Customer Relationship Management on Financial Performance with the Mediating Role of Customer Commitment and Customer Satisfaction (Case Study of a Private Bank in Khuzestan Province)
  sajad Rabiheh ali Rezaian
  10.30495/jomm.2022.60251.1808
• Open Access Article
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  2 - Designing a Social customer relationship management Pattern based on Cause Related marketing (with emphasis on green management in the framework of social responsibilities) with a qualitative approach based on grounded theory method
  Alireza Salehi Hossein  Vazifehdust parviz saeedi Abdolaziz Paghghe
  https://doi.org/10.71769/jgm.2025.1126042