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        1 - Identification of Obstacles Caused by Organizational Silence in Policies for Paying Medical Expenses in Social Security Organization of Alborz Province
        Sedighe Tootian Esfehani بهاره جودی نژاد
        Background:  Organizational silence is a phenomenon in which employees of the organization for various reasons refuse to comment. Managers ought to resolve the main obstacles which result in organizational silence. Disregarding this issue can lead to stagnation and More
        Background:  Organizational silence is a phenomenon in which employees of the organization for various reasons refuse to comment. Managers ought to resolve the main obstacles which result in organizational silence. Disregarding this issue can lead to stagnation and even death of the organization. Purpose: Identification of obstacles caused by organizational silence in policies for paying medical expenses. Methodology:  The research methodology with respect to its purpose is applied research, and in terms of data collection, the study is exploratory data collection. Data collection method consists of literature review and field study in which the paired questionnaire tool was utilized.  The statistical population of this research consists of all personnel of the Social Security Organization of Alborz Province, which were selected via random sampling to 137 individuals according to Morgan table. Results: Individual barriers with a coefficient weight of 0.418 is ranked first in obstacles caused by organizational silence. Organizational barriers with weight coefficient of 0.330 ranked the second. Socio-cultural barriers with a coefficient of 0.174 were ranked the third. Lastly, management barriers with a weight coefficient of 0.078 ranked fourth with respect to policies for paying medical expenses in the social security organization of Alborz province. Conclusion:In the organizational environment where silence has turned into a norm, staff dissatisfaction is amplified. Conversely, organizations that have the ability to hear the truth are identified as a good and successful organization. Manuscript profile
      • Open Access Article

        2 - Identification of barriers to the implementation of 58th article of the Civil Service Management Law in order to improve the empowerment of the staffs to improve the efficiency and effectiveness of the Melli Bank
        Shirin Abdoli Javad Mehrabi
        In this study, the barriers of 58th law of country servise management in line with staff’s empowerment to efficiency and effectiveness of Meli bank were studied. . This research is applicable, and correlational in nature of purpose, and descreiptive-fielding in pa More
        In this study, the barriers of 58th law of country servise management in line with staff’s empowerment to efficiency and effectiveness of Meli bank were studied. . This research is applicable, and correlational in nature of purpose, and descreiptive-fielding in path. The statistical population includes all employees working in the administrative office of the Meli Bank in Qazvin that their number was 230 people. A number of 124 people from this population were selected as. A questionnaire was used to collect data. The questionnaire has two parts. The questionnaire includes 18 specific questions. The validity measured using the content validity and approved by numbers of 15 experts also internal consistency reliability was used to assess the reliability of the assay. The questionnaire was distributed among a sample of 30 experts and Cronbach's alpha coefficient and the reliability of the questionnaire organizational silence equals 0.712. The numbers of 140 questionnaires were distributed among employees that 124 questionnaires were returned and analyzed. The collected data were analyzed using descriptive statistics (frequency, mean, standard deviation) and inferential statistics (Factor analysis and Freidman test). The results indicated that environmental, organizational, managerial, personality factors are barriers to implementing of 58th service management law in Meli bank. Manuscript profile
      • Open Access Article

        3 - Identifying and Explaining the barriers of On-time Delivery in Water Projects: Case Study of Regional Water Co. in Mazandaran
        M. Mokhktari H. Azadi