List of Articles Key Performance Indicator Open Access Article Abstract Page Full-Text 1 - The Assessment of Operational Efficiency of Commercial Banks in India Using Cost to Income Ratio Approach S. Hussain Open Access Article Abstract Page Full-Text 2 - Make Decision for Selection Enterprise Resource Planning(ERP) by Defines Key Performance Indicators (KPIs) and Analytic Network Process (ANP) Seyed Mohammad-Ali Khatami Firouzabadi Maryam Valizadeh Khalil Sajjadi Open Access Article Abstract Page Full-Text 3 - Make Decision for Selection Enterprise Resource Planning by Defines Key Performance Indicators (KPIs) and Analytic Network Process (ANP) Mohammad Khatami Firouzabadi Maryam Valizadeh Khalil Sajjadi Open Access Article Abstract Page Full-Text 4 - Effect of Key Performance Indicators on Technology Transfer in Industries of Heat and Refrigeration Exchangers Hamed Rahmani Omid Asadollahi Kiamars Fathi Open Access Article Abstract Page Full-Text 5 - BANKS' PERFORMANCE EVALUATION MODEL BASED ON THE BALANCED SCORE CARD APPROACH, FUZZY DEMATEL AND ANALYTIC NETWORK PROCESS Meisam Jafari-Eskandari NASIM ROUDABR Mohammad Hassan Kamfiroozi Open Access Article Abstract Page Full-Text 6 - Assessment of BAM with ANP Approach; Case Study: Bank Sepah Ensieh Sobhi Afshar