List of Articles Balance Score Card Open Access Article Abstract Page Full-Text 1 - The Strategy Formulation for Customer Relationship Management System with Balance Score Card Approach (CRM SCORE CARD) in Sapco Company J. Haghighat Monfared E. Saraeenia Open Access Article Abstract Page Full-Text 2 - The Effect of Investment in the Staff Training on Financial Indexes, Non-Financial Performance and Market Value of Equity Mostafa Kalavi farzaneh hidarpour Open Access Article Abstract Page Full-Text 3 - Sustainable Balance Score Card for Assessment of Management Systems with Focus on DEMATEL-FANP Approach (A Case Study of Gas Companies in Fars) Morteza Shafiee Mansour Momeni Maryam Kochakzadeh Dezfoli Open Access Article Abstract Page Full-Text 4 - Providing a Model for evaluating universities performance (A survey study of Islamic Azad University Isfahan(Khorasgan)Branch M.H یارمحمدیان S. SH M. فولادوند B. SH