List of Articles کیفیت خدمات درک شده Open Access Article Abstract Page Full-Text 1 - Investigating the Effect of Perceived Service Quality on Customer Loyalty Mediated by Customer Satisfaction and Corporate Image with Regard to the Role of Moderating the switching costs (Case Study: Sina Bank Branches in Mashhad) Ahmad Tavakoli azar kafashpour Hossein Nikoo Open Access Article Abstract Page Full-Text 2 - Ranking of the Quality of Academic Services Quality Using the Fuzzy Analytical Hierarchy Process (Case Study:Islamic Azad University Damavand Branch) Meghdad Haji mohammad ali jahromi Armin Khosh ghalb