List of Articles تعهد مشتری

• Open Access Article
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  1 - Effect of failed service quality on customer loyalty in banking industry
  mehrnaz nejati ahmad rahchamani
• Open Access Article
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  2 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company.
  Razieh Peshman حمزه کاظمی مهیاری
• Open Access Article
  • Abstract Page
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  3 - The Effect of Social Customer Relationship Management on Financial Performance with the Mediating Role of Customer Commitment and Customer Satisfaction (Case Study of a Private Bank in Khuzestan Province)
  sajad Rabiheh ali Rezaian
  10.30495/jomm.2022.60251.1808
• Open Access Article
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  4 - Proposing and Analyzing a Model for the Influence of Ethical Sales Behavior on Customers Loyalty with a Case Study in Parsian Insurance Company
  R. Pezhman H. Kazemi Mahyari
• Open Access Article
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  5 - The Mediating Role of Customer Commitment and Trust in the Relationship Between Corporate Social Responsibility and Customers' Behavioral Intentions
  Reyhaneh khizab maryam rostami jam khaneh Majid Nasiri Razieh Khizab
• Open Access Article
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  6 - Investigation of the Effect of Loyalty on Customer Repurchase of Dairy Products
  Javad Rafati; Reza Aghamoosa Abdollah Naami
• Open Access Article
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  7 - The Effect of Customers Preferences towards WOM (Case Study: Fast Food Restaurant Industry)
  Javad Rafat Reza Aghamoosa Kimia Zand Habibi
• Open Access Article
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  8 - Impact of Exploratory and Refining Strategies on Brand Image and Commitment by Brand Performance
  Zahra hosseinnejad shamsodin nazemi fariborz rahimnia