List of Articles تعامل مشتری Open Access Article Abstract Page Full-Text 1 - The Effect of Relationship Marketing On Customer Retention through Customer Engagement Considering Customer Citizenship Behavior Reza Pourmohammad morad rezaei dizgah Open Access Article Abstract Page Full-Text 2 - Social media marketing and brand social identity focusing on customer engagement in the investment process peiman alidostzoghi Ebrahim Chirani Mohammad Reza Azadehdel Open Access Article Abstract Page Full-Text 3 - Investigating the Impact of Innovation on Customer Participation and Citizenship Behaviors fariba bakhshi Alireza Shahraki 10.22094/jdem.2023.705864 Open Access Article Abstract Page Full-Text 4 - Providing a paradigm model of customer interaction with an emphasis on electronic management of customer relations (a study of banks-affiliated universities) Seyed Mohammad Azimi Kiumars Aria Seyed Mehdi Jalali