List of Articles بانکداری خرد Open Access Article Abstract Page Full-Text 1 - Identification Effect Factors on Customer Relationship Management in Retail Banking Mohammad ail abdolvand mehrnosh najafi Open Access Article Abstract Page Full-Text 2 - Retail banking and its effective marketing factors (Case study: Branches of Mellat bank in Sanandaj) Sayed Mohammad MoosaviJad Khabat Nesaei Seyed Mohammad Reza Movahed