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  1 - Identifying affecting factors on organizational trauma, focusing on strategies to reduce consequences and improve productivity (Study case: employees of Mashhad Real Estate and Deeds Registration Office)
  حمید عرفانیان خانزاده فریبرز رحیم نیا Azam Babakirad
  Organizational trauma is one of the challenges in the field of organizational behavior that deals with mental and physical side effects on an individual or group in the organization and is considered as one of the hidden organizational diseases that indirectly indicates More

  Organizational trauma is one of the challenges in the field of organizational behavior that deals with mental and physical side effects on an individual or group in the organization and is considered as one of the hidden organizational diseases that indirectly indicates organizational productivity. Simply put, trauma causes stress and changes in normal conditions, and as a result, reduces individual and organizational productivity. Therefore, the present research with a mixed-method helps to improve awareness in the field of organizational trauma. In the qualitative part, while analyzing the literature with the help of Delphi technique, effective factors, consequences and solutions of organizational trauma were identified. Nine experts were selected by snowball method to reach the saturation stage of the data. The results of the qualitative part indicate that 14 factors are effective in creating organizational trauma, 13 are the consequences of neglecting it, and 10 methods aimed at improving productivity and reducing the effects of organizational trauma were also counted. Finally, with a systemic approach, a model for reducing the level of trauma was proposed. In the quantitative part of the research, the organizational trauma standard questionnaire "Vivaan and Horman" (2015) was distributed among 175 employees of Mashhad Real Estate and Deeds Registry Office by simple random method. The results of the quantitative part of the research showed that the current situation of trauma from the point of view of the employees in this organization is too normal. Therefore, according to the 14 factors affecting trauma, some solutions was presented. Manuscript profile