List of Articles روش دلفی فازی Open Access Article Abstract Page Full-Text 1 - Identifying and prioritizing success factors in E-CRM using OPA (Case study: Parsian Insurance) Mahnaz Zarei Mahbubeh Shojayi Open Access Article Abstract Page Full-Text 2 - Designing a Green Governance Model with a Sustainable Development Approach in the Health System Based on the Fuzzy Delphi Technique (Study of the Kerman Hospitals) Zahra Roozbeh Shiva Madahian Amin Nikpour