List of Articles رضایتمندی مشتری Open Access Article Abstract Page Full-Text 1 - Identifying and examining the cause-effect relationships of the effective criteria of procurement time, cost and customer satisfaction in Omni-Chanel distribution network using DEMATEL Seyed Ghiasuddin Taheri Mehrzad Navabakhsh Hamid Tohidi Davood Mohammaditabar Open Access Article Abstract Page Full-Text 2 - Investigating the effect of perceived service quality on customer satisfaction of Hakopian Company mohammad hossein taheri