Designing a Model of General and Specific Competencies in the Field of Urban Management (Case Study: Managers of Tehran Municipality)
Subject Areas : Urban Management StudiesVahid Alamdari 1 , mohamadnaghi imani 2 , jalil younesi 3 , asghar sharifi 4
1 - Islamic Azad University Roudehen Branch - Educarion and Counselling . Managment and Accounting
2 - Assistant Professor, Faculty of Educational Sciences and Counseling, Azad Islamic University, Roudhan Branch
Imani1348@yahoo.com
3 - Associate Professor, Faculty of Educational Sciences and Psychology, Allameh Tabatabai University
jaliyounesi@gmail.com
4 - Assistant Professor, Faculty of Educational Sciences and Counseling, Azad Islamic University, Roudhan Branch
Keywords: general competencies, specific competencies, city managers, Tehran Municipality,
Abstract :
Introduction and purpose: Undoubtedly, the performance of urban managers, especially in a metropolis such as Tehran Municipality, will have a wide impact on the human force of this organization and on the stakeholders, including citizens, contractors of projects and government organizations, and others who interact with this organization. . The selection of competent managers will lead to the effective performance of employees and organizations. Considering the importance of competency models in the selection of successful and effective managers and the prominent role of Tehran Municipality in urban management, the aim of the current research is to design the competence model of Tehran Municipality managers. Method: qualitative approach and theme analysis method were used in this research. For this purpose, a semi-structured interview was conducted with 12 university experts and managers with municipal experience. Findings: After coding the implemented interviews, 10 themes were extracted which were the necessary competencies for managers. These 10 themes were classified into two general categories of general and specific competencies. General competencies include professional ethics, cognitive skills, change management, and data management, and specific competencies include communication skills, individual capabilities, specialized knowledge and skills, problem solving skills, people leadership, and performance management. Conclusion: According to the competencies extracted in this research, it is recommended that urban managers in Tehran Municipality be evaluated and selected based on these competencies and the development of the competencies of managers should always be considered by the Tehran Municipality.
اکرامی، محمود و رجبزاده، سمیه. (1390). توسعه مؤلفههای مقیاس سنجش شایستگی مدیران. مدیریت فرآیند و توسعه، 77 (11)، 28- 12.
بابایی زکلیکی، محمدعلی و شیخ، ابراهیم. (1391). دستنامه توسعه مدیران. انتشارات سرآمد.
بسیجی، عسل، بابایی زکلیکی، محمدعلی، حسین زاده، معصومه و خدیور، آمنه.(1398). ارائه مدل شایستگی مدیران بازاریابی بینالمللی. پژوهشهای مدیریت ایران ، 24 (1)، 152-131.
پناهی، سیده معصومه، پورکریمی، جواد و رمضان، مجید. (1397). ارائه الگوی شایستگی حرفهای مدیران پژوهشی در سازمانهای پژوهش محور، پژوهشهای مدیریت منابع انسانی، 8 (1)، 46- 31.
جمشیدی کوهساری، حمزه، بدیلی، زهرا و حسینی، سیدمجید.(1398). عوامل کلیدی موفقیت درمراکز ارزیابی وتوسعه. انتشارات سازمان مدیریت صنعتی.
جمشیدی کهساری، حمزه، زارعی متین، حسن، بابایی زکیلکی، محمدعلی و جندقی، غلامرضا.(1395). طراحی الگوی توسعه شایستگیهای رهبری درسازمانهای خدمات شهری، مطالعات مدیریت رهبردی، شماره26، 100-73.
حافظی، مریم و مرادی، فاطمه.(1396). شناسایی شاخصهای ارزیابی شایستگیهای آموزشی مدیران شهرداری تهران، فصلنامه آموزش و توسعه منابع انسانی، 4 (14)، 150-135.
راسول، ویلیام جی وگریبر، جیم ای.(1396). مبانی آموزش مبتنی برشایستگی. ( ترجمه طاهری ، مرتضی). تهران: دانشگاه علامه طباطبایی.
سعیدپناه، مسعود، الوانی، سیدمهدی، هاشمی، سیدذبیحالله. (1399). طراحی مدل شایستگیهای بنیادی و فناورانه مدیران حوزه فناوری اطلاعات، فصلنامه مدیریت توسعه وتحول، شماره 40، 8-1.
مرجانی، تیمور و عباسی، محمدرضا. (1399). کانون ارزیابی و توسعه منابع انسانی، انتشارات جهاد دانشگاهی، تهران.
_||_
Dubois, D. D., & Rothwell, W. J. (2000). The competency toolkit. Human Resource Development.
Fulmer, R. M., & Conger, J. A. (2004). Growing your company’s leaders. New York.
Garman, A. N., & Johnson, M. P. (2006). Leadership competencies: An introduction. Journal of Healthcare Management, 51(1), 13-17.
Horváthová, P., Čopíková, A., & Mokrá, K.(2019). Methodology proposal of the creation of competency models and competency model for the position of a sales manager in an industrial organisation using the AHP method and Saaty’s method of determining weights. Economic research-Ekonomska istraživanja, 32(1), 2594-2613.
Kotzab, H., Teller, C., Bourlakis, M., & Wünsche, S. (2018). Key competences of logistics and SCM professionals–the lifelong learning perspective. Supply Chain Management: An International Journal.
Pan, N. H., & Kung, R. Y. (2019). Construction of a management competency scale for site managers of property management companies. International Journal of Organizational Innovation (Online), 11(3), 65.
Seidel, A., Saurin, T. A., Marodin, G. A., & Ribeiro, J. L. D. (2017). Lean leadership competencies: a multi-method study. Management Decision.
Tabassi, A. A., Roufechaei, K. M., Ramli, M., Bakar, A. H. A., Ismail, R., & Pakir, A. H. K. (2016). Leadership competences of sustainable construction project managers. Journal of cleaner production, 124, 339-349.
van Klink, M. R. D., & Boon, J. (2003). Competencies: The triumph of a fuzzy concept. International Journal of Human Resources Development and Management, 3(2), 125-137.