Pathology of Staff Training Needs Assessment in Mashhad Municipality Using a Three-Branch Model

Subject Areas : Urban Management Studies

salman alehasan ¹ , zohre shahmohamadi ² , morteza karami ³

1 - Head of Education and Empowerment Group
2 - Mashhad City Education Workers Training
3 - Assistant Professor, Department of Educational Management, Ferdowsi University of Mashhad, Mashhad, Iran

Received: 2020-09-25 Accepted : 2020-11-24 Published : 2020-12-21

Keywords: Educational Needs Assessment, Pathology, three-pronged model, Mashhad Municipality, Content analysis,

Abstract :

Introduction & Objective: The purpose of this study is to improve the educational needs assessment process of Mashhad municipal employees using a three-pronged model. In this model, organizations are examined from three structural, behavioral and contextual perspectives. Method: In terms of methodology, this research has a qualitative approach that has been done with the help of interview tools. The validity and reliability of the instrument have been confirmed by Goba and Lincoln criteria. Content analysis method has been used in the analysis of findings. Statistical population: The statistical population of this research was the heads of planning departments and experts of transformation and modernization of Mashhad Municipality and the sample of the research is all these people. Results: In this study, by analyzing the interviews, injuries were identified in five categories of process injuries, methodological injuries, injuries related to participants and related to prioritization and scheduling of staff training in Mashhad Municipality. Conclusion: The analysis of findings showed that the major injuries in all five categories based on the three-pronged model were more related to structural issues that require more coordination of educational needs assessment with the structure, strategies and rules of the organization.  

References:

ایزدی، صمد؛ ثفقیان، زهرا؛ عزیزی شمامی، مصطفی. (1398). نیازسنجی آموزشی معلمان تربیت بدنی-استان مازندران. پژوهشنامه مدیریت ورزشی و رفتار حرکتی، دوره  15 , شماره  29 ،صص195-212.

توکلی دارستانی، شقایق؛ شهباز مرادی، سعید. (1387). آسیب شناسی مدیریت منابع انسانی با هدف بهبود و توسعه. فصلنامه مدیریت و منابع انسانی در صنعت نفت، سال دوم، شماره 4، 94-110.

دانایی فرد، حسن؛ کاظمی، حسین. (1389). پژوهش‌های تفسیری در سازمان (استراتژی‌های پدیدارشناسی و پدیدارنگاری). چاپ اول. تهران: انتشارات دانشگاه امام صادق (ع).

محمودی کوچک سرایی، علی اصغر؛ فراهانی، مهدی؛ رسته مقدم، آرش. (1394). آسیب شناسی نظام آموزش با استفاده از الگوی سه شاخگی، فصلنامه آموزش و توسعه منابع انسانی، سال دوم، شماره5، تابستان 1395، 27-51.

مختارزاده، آزاده، آقاجانی، فهیمه. (1393). شناسایی و اولویت‌بندی نارسایی‌های نظام آموزش کارکنان سازمان مالیاتی شهر تهران. فصلنامه رسالت مدیریت دولتی، دوره 5، شماره 2، پیاپی 15 و 16 ،صص 37-50.

معین الدینی، محمود. (1398). نیازسنجی آموزشی مسائل راهبردی اجتماعی. فصلنامه مطالعات دفاعی استراتژیک, دوره  17 , شماره  77 ، صص203- 224.

مقیمی، سیدمحمد. (1383). کارآفرینی در نهادهای جامعه مدنی. تهران: موسسه انتشارات و چاپ دانشگاه تهران.

میرزایی اهرنجانی، حسن. (1377). تجزیه و تحلیل عوامل موثر بر وجدان کار و انضباط اجتماعی در سازمان. تهران: دانشگاه آزاد سالامی واحد قزوین.

 

 

Bin Saeed, B. , Wang, W. , & Peng, R. (2014). Diagnosing organisational health: a case study of Pakistani banks. International Journal of Information Systems and Change Management, 7(1), 43-69.

Dierdorff, E. C. , & Surface, E. A. (2007). Assessing training needs: do work experience and capability matter?. Human performance, 21(1), 28-48.

Elena, R. (2014). Effectiveness evaluation of training programmes for disadvantaged targets. Procedia-Social and Behavioral Sciences, 141, 1239-1243. ‏

Forman, J., & Damschroder, L. (2007). Qualitative content analysis. In Empirical methods for bioethics: A primer. Emerald Group Publishing Limited.

Goralski, M. A., & Tan, T. K. (2020). Artificial intelligence and sustainable development. The International Journal of Management Education, 18(1), 100330.

Graneheim, U. H., & Lundman, B. (2004). Qualitative content analysis in nursing research: concepts, procedures and measures to achieve trustworthiness. Nurse education today, 24(2), 105-112.

Harrison, M. I. (2004). Diagnosing organizations: Methods, models, and processes (Vol. 8). Sage Publications.

Harrison, M. I. , Paez, K. , Carman, K. L. , Stephens, J. , Smeeding, L. , Devers, K. J. , & Garfinkel, S. (2016). Effects of organizational context on Lean implementation in five hospital systems. Health care management review, 41(2), 127-144.

Janićijević, N. (2010). Business processes in organizational diagnosis. Management: journal of contemporary management issues, 15(2), 85-106.

Khan, M. (2012). The impact of training and motivation on performance of employees. Business review, 7(2), 84-95.

Kraiger, K. , Passmore, J. , dos Santos, N. R. , & Malvezzi, S. (2014). The Wiley Blackwell handbook of the psychology of training, development, and performance improvement. John Wiley & Sons.

Romelaer, P. (2002). Organization: a diagnosis method. Universite Paris IX Dauphine: Working Paper, (78).

Pirkkalainen, H., Salo, M., & Makkonen, M. (2020). IT engagement as a blessing and a curse? Examining its antecedents and outcomes in organizations. International Journal of Information Management, 53, 102130.

Schreier, M., Janssen, M., Stamann, C., Whittal, A., & Dahl, T. (2020, January). Qualitative Content Analysis: Disciplinary Perspectives and Relationships between Methods—Introduction to the FQS Special Issue" Qualitative Content Analysis II". In Forum Qualitative Sozialforschung/Forum: Qualitative Social Research (Vol. 21, No. 1).

Taylor, B. , & Devine, T. (2020). Assessing needs and planning care in social work. Routledge.

‏Yadav, D. S. , Sood, P. , Thakur, S. K. , & Choudhary, A. K. (2013). Assessing the training needs of agricultural extension workers about organic farming in the North-Western Himalayas. Journal of Organic Systems, 8(1), 17-27.

Zulaiha, S., & Mulyono, H. (2020). Exploring junior high school EFL teachers’ training needs of assessment literacy. Cogent Education, 7(1), 1-13.