List of articles (by subject) Understanding market service attitudes Open Access Article Abstract Page Full-Text 1 - A comparative study of the opinions of clients and managers of non-governmental employment agencies regarding the relationship between service marketing factors and customer attraction Fereydon omidi Open Access Article Abstract Page Full-Text 2 - The effect of travelers' recommendations on word-of-mouth advertising and reuse intention with the mediating role of safety and perceived value and the moderating role of education majid pabarjaei zanjani احمد راه چمنی Open Access Article Abstract Page Full-Text 3 - Brand Transgression and it’s Consequences in the Iranian Banking Industry Gholamreza Shahbazi ُSoleyman Iranzadeh Bagher Asgarnezhad Open Access Article Abstract Page Full-Text 4 - The impact of social media with the help of artificial intelligence on customer engagement in the automotive industry Nastaran Ghahremanzadeh سید عبدالله حیدریه Younos Vakil Alroaia