Explaining and Analyzing Effective Cultural Factors

Subject Areas : Journal of Iranian Social Development Studies

Meysam shamsyan ¹ , lila niroomand ² , norooz hashemzehi ³ , somaye tajeek ⁴

1 - 1. Ph.D. Student, Social Communication Group, Islamic Azad University, Tehran East Branch
2 - Assistant Professor of the Faculty of Social Communication, Islamic Azad University, Tehran East Branch (Author)
3 - Assistant Professor of the Faculty of Social Science and communication, Islamic Azad University, Tehran East Branch
4 - 4. Assistant Professor of the Faculty of Social Communication, Islamic Azad University, Tehran East Branch

Received: 2019-10-08 Accepted : 2021-02-20 Published : 2007-12-22

Keywords: Conflict, interpersonal communication, cultural values, Medias, Administrative Justice Court,

Abstract :

Conflict in communication usually derives from human thoughts, feeling attitudes, perceptions, and values and It reflects some main traits of the human personality Therefore, some of cultural values and tendency of people or their perception from various situations can cause to conflicts. This article aims to analyze the cultural factors affecting the interpersonal communication of the staff of the Administrative Justice Court. This is an applied research and according to the objectives a survey method has been used. The statistical population consistedof athousand ofstaff member of the administrative justice court of Tehran province.by using the Morgan table 172 samples were selected and analyzed by systematic sampling method. The reliability of data collection tools is confirmed by the crony bronco’s alpha and its validity by using the professors and expert’s comments. The consequences reveal that the amount of interpersonal conflict is in moderate. also the Pearson coefficient shows that between the various cultural factors among variables, there is a significant correlation between the rate of use of internal media, external media and cultural values with the conflict of interpersonal communication among employees. albeit, there was no significant correlation between the amount of social network usage and the rate of interpersonal communication conflicts among employees. The results of multivariate regression model demonstrated that only the use of internal media with beta coefficient (-0.27) and the use of external media with beta coefficient (17.0) had a direct effect on the