Determination of Motivation, Work Environment, and Work Communication on Performance Through Competence at the Public Health Centers in Batam City

Subject Areas :

Fitri Astriani ¹ , Novi noviyanti ² , Chablullah Wibisono ³

1 - University Batam (UNIBA)
2 - University Batam (UNIBA)
3 - University batam (UNIBA)

Received: 2023-05-24 Accepted : 2023-07-09 Published : 2024-09-01

Keywords: performance, motivation, competence, Environmental Work, Communication Jobs,

Abstract :

The research was to study the relationship between motivation, work environment, and work communication dimensions toward the public health center’s employees’ performance based on the scale of their competence at work. The employees’ lack of motivation caused their achievement and performance to be not optimal. The work environment is not bright enough for employees to be optimal at work. The lack of communication between fellow employees and subordinates made goals not carried out properly, and lack of competence causes non-fulfillment of employee competencies that are appropriate or not by their areas of expertise. The research surveyed 190 respondents, with the Slovin Formula sample being 129 respondents. The model used is to combine quantitative with AMOS v.24 SEM software. Research obtained the following results: The determination of variable Motivation over variable ability is significantly positive. In the dimension that determines the working environment variable, "competence" is positive. Erratic work communication decisions concerning varying abilities have especially favorable effects. Variable determination of capacity for inconsistent performance is very positive. Work environment variable decisions on uneven performance are incredibly positive. The variables this determine work communication at erratic performance do not significantly positive. Inconsistent determination of variable performance motivation is very positive. All variables are determined to be significant except the Communication variable. The researcher encourages that the communication between employees needs to be improved to achieve effective work performance.

References:

Aridansyah, DO (2016). The Effect Of Communication On Employee Performance Mediated By Job Satisfaction. Journal Of Business And Management, 3 (1), 16–30.
Caropeboka, M, R. (2015). Business Communication (Pe Print). Mediator.
Dewianawati, D., Efendi, MJ, & Oksaputri, SR (2022). The Effect Of Emotional Intelligence, Competence, Communication, And Work Discipline On Employee Performance. 1 (3), 223–230.
Ferawati, A. (2017). The Effect Of Work Environment And Work Discipline On Employee Performance At Pt. Indo Persada Light. Journal Of Agora, 5 (1), 1–131. Http://Eprints.Uny.Ac.Id/41801/1/Adityanurpratama_12808144059.Pdf
Forson, J. A., Ofosu Dwamena, E., Opoku, R. A., & Adjavon, S. E. (2021). Employee Motivation And Job Performance: A Study Of Basic School Teachers In Ghana. Future Business Journal, 7(1), 30.
Hasan, M. (2017). The Influence Of Teacher Professional Competence On The Performance Of Economics Teachers (Case Study At Public High Schools In Gowa Regency). Journal Of Economics, 5 (2).
Hasibuan, M. (2016). Human Resource Management (Revi Edition). Script Earth.
Kusuma, WT, Rikatsih, N., & Wardani, SI (2021). The influence of motivation, competence, and work environment on the performance of medical records employees at rsj dr. radjiman lawang. Hesti Wira Sakti Health Journal , 8 (1). Https://Doi.Org/10.47794/Jkhwas.V8i1.281
Mangkunegara, AAAP (2014). Human Resource Management.
Muninjaya, AAG (2019). Quality Management Of Health Services. Google Scholar.
Satria, RO, & Kuswara, A. (2013). The Influence Of Motivation And Training On Work Competency And Its Implications On The Productivity Of Bandung City Transportation Service Employees. Journal Of Economics, Business & Entrepreneurship, 7 (2), 74–83.
Sedarwanti. (2017). Analysis Of Factors Influencing Employee Performance : Competence, Motivation And Work Environment (Research Et Al. Of Human Resource Management). Journal Of Educational Management And Social Sciences, 3 (1), 201–210.
Shrivastava, S., & Prasad, V. (2019). Importance Of Effective Communication Strategies To Improve Workplace Communication!!! International Journal Of Recent Technology And Engineering (IJRTE), 8(3S3), 161-168. Doi:10.35940/Ijrte.C1047.1183S319
Sugiyono. (2014). Quantitative, Qualitative, And Combination Research Methods (Mixed Methods.
Sutrisno, E. (2015). Human Resource Management (Part Edition). Prenadamedia Group.
Virgana, V. (2020). The effect of job performance through organizational culture, work environment, personality, and motivation. jurnal manajemen dan kewirausahaan, 22(2), 87-98. doi:10.9744/jmk.22.2.87–98
Wibisono, C. (2017). Benedict's Contribution towards Job Performance through Quality Work Employees at the University of Batam, Indonesia. Review of European Studies, 9 (2), 179. https://doi.org/10.5539/res.v9n2p179
Widodo Suparno Eko. (2015). Human Resource Development Management. Student Library.
Yani, A., & Indrawati, A. (2016). The influence of the work environment and work motivation on the competence of certified teachers at SMK Negeri 1 Pasuruan. JPBM (Journal of Business Education, 2 (1), 58–74.
Zhenjing, G., Chupradit, S., Ku, K., Nassani, A., & Haffar, M. (2022). Environment on Employees’ Performance: A Multi-Mediation Model. Front. Public Health, 10(890400). doi:10.3389/fpubh.2022.890400