Mapping of Digital Transformation in Healthcare: Pre & Post Covid-19.

Subject Areas : Healthcare management

Mohamad ikbar Abdul Wahab ¹ , Yulin Wan ^{2 *} , Javed Ali ³ , Agha Jahanzeb ⁴ , Tariq Aziz ⁵ , Mikkay Ei Leen Wong ⁶

1 - Quality Engineering Research Cluster, Quality Engineering Section, Universiti Kuala Lumpur, Malaysian Institute of Industrial Technology, Johor Bahru, Johor, Malaysia
2 - Faculty of Management, Universiti Teknologi Malaysia, Skudai, 81310 Johor Bahru, Johor, Malaysia.
3 - Southampton Malaysia Business School, University of Southampton Malaysia, 79100 Iskandar Puteri, Johor, Malaysia.
4 - Universiti Tunku Abdul Rahman, Sungai Long Campus, Malaysia.
5 - Prince Muhammad Bin Fahd University, Kingdom of Saudi Arabia.
6 - Department of Business Analytics , Sunway Business School, Sunway University, Selangor, Malaysia

Received: 2024-08-13 Accepted : 2024-12-26

Keywords: Digital transformation, Healthcare, Services, Covid-19, Bibliometric Analysis,

Abstract :

Purpose: The purpose of this study is to map the literature of digital transformation in healthcare services from 2000 to 2022. Method: Scopus database is utilized to conduct the bibliometric analysis of 736 documents.VOSviewer software is used to analyse the extracted articles associated with ‘digital transformation & healthcare services’ research. Data is divided in two parts; part 1 is based on literature before Covid=19 and part 2 is based on the literature after Covid-19. Findings: Results revealed that there is rapid increase in the rate of publication once Covid-19 hit the world. Medicine (subject area) has surpassed Business, Management and Accounting in publishing articles of digital transformation and healthcare after Covid-19. United Kingdom has taken lead from United States in publishing and research collaborations for publishing papers. Different themes have been emerged from the data i.e., artificial intelligence, blockchain, industry 4.0, cloud computing, big data, digital healthcare and others. Originality/ Value: Covid-19 has shaken the world. It is highly vital to know the digital transition that has taken place after the pandemic. Therefore, the current study has mapped the literature of digital transformation in healthcare services to highlight the bibliometric transitions in terms of productivity and collaborations at the end of authors, countries, institutions, subject areas and keywords.

References:

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