Identify and Prioritize Internet of Things Technological Applications on Hospital Quality Management Using a Structural Interpretive Approach

Subject Areas : Medical bookkeeping and information

Mahdi Hosseinpour ¹ (Assistant Professor, Department of Management and Entrepreneurship, Faculty of Social Sciences, Razi University, Kermanshah, Iran)
hossein karimi ² (Master student, Department of Management and Entrepreneurship, Faculty of Social Sciences, Razi University, Kermanshah, Iran)
Milad Bakhsham ³ (Master student, Department of Management and Entrepreneurship, Faculty of Social Sciences, Razi University, Kermanshah, Iran)
Atieh Khodaei ⁴ (PhD Student in Entrepreneurship, Faculty of Social Sciences, Razi University, Kermanshah, Iran)

Received: 2020-11-19 Accepted : 2021-01-27 Published : 2021-02-19

Keywords: interpretive-structural approach, : Internet of Things, hospital quality management, technological application,

Abstract :

Introduction: In recent years, hospitals have faced various challenges, such as budget cuts and increased competition in the healthcare field. Internet of Things based health care is expected to increase quality of life in addition to reducing costs. The purpose of this study is to identify and prioritize Internet of Things technological applications on hospital quality management using a structural interpretive approach. Methods: The present research is applied in terms of purpose, mixed in terms of research nature and a descriptive-analytical research in terms of data collection method. The most important technological applications of Internet of Things on hospital quality management through Delphi method (in 2 stages) were identified and interpretive-structural modeling was used to analyze the information. Results: Applications of controlling the vital signs of the patient, caring for patients without the need for the presence of the person on site, checking the inventory of equipment and essentials, tracking and monitoring the performance of staff, patients and inventory, intelligent monitoring and regulation of environmental conditions of patient care and medication, road visits patient turnover in acute and special times, reduction of hospital waste, monitoring of physical activity of the elderly and launching online communities and online medical consulting were identified as the key factors. Conclusion: Due to the effectiveness of the Internet of Things in the field of health care, medical center officials are advised to make appropriate changes in the field of information technology so that they can take useful steps to improve the quality of their services.

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