Relationship between Management Control System and Performance Management of Tehran Social Security Selected Hospital

Subject Areas : medical documents

leila goudarzi ¹ (Master Of Health Services Management, Science and Research Branch, Islamic Azad University, Tehran, Iran)
leila riahi ² (Assistant Professor, Science and Research Branch, Islamic Azad University, Tehran, Iran)
leila nazarymanesh ³ (Assistant Professor, Science and Research Branch, Islamic Azad University, Tehran, Iran)

Received: 2018-05-18 Accepted : 2018-08-11 Published : 2018-08-23

Keywords: System control of interactive management, System control of diagnostic management, Hospital performance management,

Abstract :

Introduction: Performance management is an inevitable need of any social organization and Efficient Performance management requires effective management control system. Methods: The present study was descriptive-correlational and applied in terms of its purpose. The data gathering tool was a researcher-made questionnaire. In this study, the validity of the questionnaire with formal and reliability approach was confirmed by Cronbach's alpha (0.889). The statistical population of this study was 280 department administrators and department of treatment managers. According to Cochran's formula, 163 individuals were selected for statistical society. They were selected by stratified random sampling method in two categories of administrative managers (28 people) and managers (135 people). Data were analyzed using descriptive and inferential statistics. Results: According to research findings in 95% confidence level, management control system with diagnostic management dimensions (p = 0.00) and interactive management control system (p = 0.00) with organizational performance management with dimensions of recognition of dimensions and performance criteria, assessment and evaluation Performance, performance improvement has a positive relationship. Conclusion: Considering the conclusion, the positive relationship between management control system and organizational performance management is recommended to managers of hospitals by introducing and strengthening management control system with significant results in terms of performance management for a long-term hospital under their management.

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