Identifying and Prioritizing the Educational Needs of the Hospital Administrators of Baqiyatallah in Human, Perceptual, and Technical Skills
Subject Areas : medical documentsبهارک شیرزاد کبریا 1 * , Akram momeni 2 , shahram hashemnia 3
1 - رشته مدیریت آموزشی عضو هیات علمی دانشگاه آزاد اسلامی واحد رودهن
2 - گروه علوم تربیتی رودهن، تهران، ایران
3 - استادیار گروه علوم تربیتی دانشگاه پیام نور تهران،ایران
Keywords: Educational Needs Assessment, Technical Skill, Hospital, Human Skills, Perceptual Skills,
Abstract :
Introduction: The speed of environmental and organizational changes has made training and updating of human resources, especially managers, very important. Nowadays, this importance is doubled due to the sensitivity of the occupations in the hospitals. Therefore, it is important to identify and prioritize the educational needs of hospital managers. Method: This research is applied in terms of purpose and descriptive survey method. The statistical population of this study consist of all other managers of the hospital of the rest of the country, of which 190 are. Using Morgan's table, 123 people were selected as the sample size (92 men and 31 women), and they were selected by stratified random sampling from the statistical population. The data gathering tool was a questionnaire whose validity and reliability were confirmed by standard methods. To analyze the data, one-group t-test and Friedman test were used. Results: The results of a single-group t test showed that different levels of hospital management required different technical, human and perceptual training indices. According to Friedman's test, the priority of these needs varies. Conclusion: The three levels of managers (excellent, middle, and supervisor) need all three levels (technical, human, and perceptual), but higher level executives are more concerned with perceived needs, and managers are at the level of technical supervision, while all three The managerial level has prioritized the educational needs of the human being. Also, the priorities of these three groups are different.
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_||_1- Zadegan A, Turkzadeh SM. Educational Needs Assessment in Organizations; Tehran: Publishing Company, First Printing; 2001. [in Persian]
2- Abtahi, H. Training and upgrading of human resources. Tehran: Institute for Studies and Planning of the Organization for the Development and Refurbishment of Industries; 1995. [in Persian]
3- Abtahi S.H, Abesi S. Empowerment of Managers and Employees, Institute for Research and Management Training; 2007. [in Persian]
4- Alaghebandi, A. Public Administration, Tehran, Ravan Publications; 1997. (in Persian).
5- Babaazadeh R. Instructors' training is inevitable. Management Knowledge Magazine; 1999: 41 and 42. (in Persian).
6- Blanchard Kent, (2009) Three Key Potentials, Amini Translation, Fazlollah, Tehran, Farra Publications (in Persian).
7- Dhar RL. Service quality and the training of employees: The mediating role of organizational commitment. Tourism Management, 2015; 46: 419–430.
8- Dolan Shimon El, Schuler Randall S. (2002 Human Resources and Human Resources Management. Translation by Mohammad Ali Toosi. Tehran: Government Education Training Center; 2002. (in Persian)
9- Eid A, Grandson of Abraham AR (2011). Transition from Pseudo-Needs Assessment to Actual Educational Needs Assessment (Case Study). New Approach to Educational Management, 2011; 2 (4): 96-77. (in Persian)
10- Fathi C. Introduction to employee in-service training. Tehran: Directorate of In-Service Training; 1995. (in Persian).
11- Halajiyan A, Chalaki F, Vali Pour S, Metai Borkhili M. Investigation of the appropriateness of managers' financial and managerial skills with the financial performance and enforcement status of executing machines (Case study of Mazandaran province executive departments). First International Conference on Economics, Management, Accounting and Social Sciences; 2014. (in Persian).
12- Limarke D. A look at the future of improving and improving management. Translation to Behjat al-Muluk Mozafari, Tehran: Magazine of Management New; 1995: 2(17). (in Persian)
13- Mohammadi F. Educational Needs Assessment for Primary School Teachers Based on the Experts 'and Teachers' Point of View in Ghorveh (Sanandaj). Master's Thesis. Allameh Tabatabaei University; 2014. (in Persian)
14- Norliza A, zalizan M, Norzaini AM, Saemah R. communication skills and work motivation amongst expert teachers .procedia Social and Behavioral Sciences, 2010; 7(C): 565–567
15- Pirayegar A. Identify the educational needs of the staff of the branches of the General Directorate of Social Security in Tehran. Master's Thesis. Islamic Azad University of Roudhan; 2014. (in Persian)
16- Ravichandran SC, Kelly E, Powers M, Kirby K. Exploring the training needs of older workers in the foodservice industry. International Journal of Hospitality Management, 2015; 44: 157-164.
17- Robbins S. Management of Organizational Behavior. Translation by Seyyed Mohammad Arabi and Ali Parsaeean, Tehran, Publishing Institute for Business Studies and Research; 2005. (in Persian)