Presenting a Multi Attribute Decision Making Model: Outsourcing the Business Processes with Employing Analytical Network Process (ANP)

Subject Areas : مدیریت

Mohammadreza Mehregan ¹ , Hadi salami ² , Mostafa Khajeh ³

1 - دانشیار دانشکده مدیریت، دانشگاه تهران
2 - دانش آموخته کارشناسی ارشد مدیریت صنعتی دانشگاه تهران (عضو باشگاه پژوهشگران جوان دانشگاه آزاد اسلامی)
3 - دانشگاه آزاد اسلامی،واحد قم،گروه مدیریت صنعتی، ایران،قم.(عهده دار مکاتبات

Received: 2013-10-28 Accepted : 2013-10-28 Published : 2011-10-23

Keywords:

Abstract :

Currently, outsourcing is recognized as one of the useful strategies in the world of business. In this respect, business processes outsourcing is one of the most common forms of outsourcing. The purpose of the present study is to provide a Multi Attribute Decision Making model in order to outsource the process of Azin-Tane Company. To this end, 19 effective attributes were driven after doing initial researches and providing some scientific documents. Among those attributes, just four including consistency, cost, quality, reputation, and supplying credit were taken into account by industry experts. Their great significance resulted in selecting and studying the outsourcing strategy concerning the Azin-Tane Company. Regarding the particular characteristics associated with ANP including its use in safe places as well as relationships among the attributes, it is used for giving priority to three alternatives: on-shore outsourcing, off-shore outsourcing, and non outsourcing. The results indicate that on-shore outsourcing was superior to the other two and took priority over them.