Performance-based payment system design requirements in the Ministry of Communications and Information Technology

Subject Areas : مدیریت

Zahra Taghipour ¹ , Abolhassan Faghihi ² , Hassan Darvish ³

1 - PhD student, Department of Public Administration, Science and Research Unit, Islamic Azad University, Tehran, Iran
2 - Professor, Department of Public Administration, Science and Research Branch, Islamic Azad University, Tehran, Iran
3 - Associate Professor, Department of Public Administration, Payam Noor Gharb University, Tehran, Iran

Received: 2024-01-31 Accepted : 2024-11-12 Published : 2024-12-22

Keywords: Performance Related payment, Ministry of Communications and Information Technology , Identification of model design requirements , Interpretive structural modeling​,

Abstract :

By changing the approach of the budgeting system in the Ministry of ICT to the performance-based budgeting approach, the possibility of performance-based payment, was provided. Despite the use of this method, the goal of using was not achieved. This research by interviews with 15 experts and specialists in the field of human resources,and based on the interpretive structural approach and using the theme analysis method and the MICMAC the requirements for the design and implementation of the performance-based payment model was analyzed. Based on the research findings, 6 components of "organization readiness", "effective interaction and communication", "transparent procedures", "fair system design", "legal procedures" and "documented procedures" were identified as performance-based payment requirements. Based on the drawing of the interaction network model between the components of 4 levels of components, the organizational readiness component at the fourth level was identified as one of the requirements and factors of financial stability and stability, collaborative management style and agile and flexible organizational structure as the themes of this component. The component of effective interaction and communication with high influence and leadership was identified as the most effective and the least affected of other components with the themes of informing the processes, getting feedback from the experience of employees, the existence of program liaisons and holding feedback meetings. 2 components of legal and documented procedures were identified as dynamic components in the model. The components of fair system design and transparent procedures had the most dependence and the least effect on other components.